Discuss.io vs. Videoform Comparison


Discuss.io	Videoform	+	+
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About Discuss.io is a smart video platform that helps global brands and agencies plan, execute and share qualitative research conversations at scale. We help enterprise market researchers, UX researchers, product managers, sales professionals, brand managers and CX departments ramp consumer conversations and streamline the workflow. Built by market researchers, key features include live video interviews, mobile screen share, interactive whiteboards, built-in auto translation (100+ languages), powerful tagging and the Respondent Management Hub. Easily create clips of important moments and build a highlight reel that tells a story, without pouring through hours of video. In addition to a world-class technology platform, we can provide a range of market research services such as moderation, human translation, recruiting and program management through our marketplace.	About VideoForm helps marketers convert more leads & engage in interactive conversations with customers. Interactive Videos to Build Business Relationships. Videoform lets you create a video ‘you’ to interact with prospects, personally. Use one of our pre-existing templates, or build a VideoForm from scratch. Either way, creating your own conversation takes just 3 steps. Let your users respond the way they want - video, audio or text without downloading new software. It’s human nature to trust a voice with a face. Build consumer trust using nothing but your charm and personality. VideoForm helps you build face-to-face dialogue & create a human connection with your prospects. We have made it easy for you to start. Choose from templates for your industry or use case. We understand ads. Add title & description to your landing pages & make changes as needed. Paste your analytics, FB pixel or tag manager ID & the rest is taken care of.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Enterprise Brands & Agencies	Audience Companies looking for an email video software solution to build face-to-face dialogue with their prospects
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Flexible Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 4.8 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Responsive; listened to our goals and helped us develop a strategy to meet them; recruited exactly the people we wanted and had a Plan B in place in case some didn't show; recordings and transcripts that enabled us to pinpoint the conversations and quotes we needed for our report. Overall very satisfied and would recommend to others -- as others did with us! As a ‘solo-preneur’ moderator, I rely on my facilities and tech partners to make things efficient and easy to use for me as well as my observers and recruiters. I’ve completed a dozen or so projects at this point and really appreciate how Discuss.io listens to us and what we need and keeps improving on the experience. One of my favorite parts in the ability to have a customized video tech question, tech check and confirmation email scripts to fit each project and align with my recruiters. The ability to quickly find key topics with the videos makes report writing less time consuming. -Great tech support to get participants logged on. -Easy to invite participants, moderators, observers. -Seamless sharing of stimuli, whiteboards etc. -Timely turnaround on getting video recordings. I have used discuss.io numerous times and it has gotten better and better. The Tech support is outstanding and key to the success. Everyone is so friendly, on-time, proactive and capable. The platform is user friendly. And, most importantly, there is zero delay (unlike Zoom or Teams). Cons Occasionally some of the participants had connectivity issues; Discuss.io should ensure that all browsers can function on their platform. Just like all machine transcripts, there’s a lot of errors - especially on technical data for a category. I wish there was a way (and maybe there is) to correct the transcripts and have the algorithm ‘learn’ category lingo. -Machine transcriptions aren't very good. There are more bells and whistles that could be added or improved upon like an easel in-real time feature, simplicity of participant writing on the documents (they struggle), more efficient way to download saved screen shots.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Discuss.io Founded: 2012 United States discuss.io	Company Information Videoform India www.videoform.com
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Categories Consumer Video Feedback Supported Customer Experience Supported Customer Feedback Supported Market Research Supported Qualitative Data Analysis Supported User Research Supported Video Interviewing Supported	Categories Consumer Video Feedback Supported Video Email Supported Video Marketing Supported
Show More Features Customer Experience Features Action Management Not Supported Analytics Not Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Supported Survey Management Not Supported Text Analysis Supported Trend Analysis Supported Customer Feedback Features Alerts / Notifications Not Supported Behavior Analytics Not Supported Bug Reports Not Supported Community Feedback Tools Not Supported Live Chat Not Supported Negative Feedback Management Not Supported Net Promoter Score (NPS) Not Supported Screenshot / Screen Capture Supported Surveys Supported User Testing Tools Supported Video Feedback Supported Visual Feedback Tools Supported Voice of the Customer (VoC) Supported Website Feedback Supported Market Research Features Benchmarking Not Supported Compensation Management Supported Data Management Supported Email / Online Not Supported Face-to-Face Not Supported Panel Management Supported Paper-Based Not Supported Phone-Based Supported Sample Management Supported Statistical Analysis Not Supported Survey Management Not Supported Qualitative Data Analysis Features Annotations Not Supported Collaboration Not Supported Data Visualization Not Supported Media Analytics Not Supported Mixed Methods Research Not Supported Multi-Language Supported Qualitative Comparative Analysis Supported Quantitative Content Analysis Supported Sentiment Analysis Supported Statistical Analysis Not Supported Text Analytics Supported User Research Analysis Supported Video Interviewing Features Archiving Supported Candidate Portal Supported Feedback Management Supported Invitations Supported One-on-One Interviews Supported Panel Interviews Supported Practice Sessions Supported Question Bank Supported Recording Supported Scoring Supported Virtual / Pre-Recorded Interviews Supported
Integrations Desktop.com Supported Facebook Not Supported Gmail Not Supported Google Analytics Not Supported Google Calendar Not Supported Google Chrome Not Supported Google Cloud Platform Not Supported Google Contacts Not Supported Google Docs Not Supported Google Drive Not Supported Google Sheets Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Mailchimp Not Supported Meta Pixel Not Supported Salesforce Not Supported Zapier Not Supported Show More Integrations View All 1 Integration	Integrations Desktop.com Not Supported Facebook Supported Gmail Supported Google Analytics Supported Google Calendar Supported Google Chrome Supported Google Cloud Platform Supported Google Contacts Supported Google Docs Supported Google Drive Supported Google Sheets Supported HubSpot CRM Supported HubSpot Customer Platform Supported Mailchimp Supported Meta Pixel Supported Salesforce Supported Zapier Supported Show More Integrations View All 16 Integrations
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