Related Products
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About
Discuss.io is a smart video platform that helps global brands and agencies plan, execute and share qualitative research conversations at scale. We help enterprise market researchers, UX researchers, product managers, sales professionals, brand managers and CX departments ramp consumer conversations and streamline the workflow. Built by market researchers, key features include live video interviews, mobile screen share, interactive whiteboards, built-in auto translation (100+ languages), powerful tagging and the Respondent Management Hub. Easily create clips of important moments and build a highlight reel that tells a story, without pouring through hours of video. In addition to a world-class technology platform, we can provide a range of market research services such as moderation, human translation, recruiting and program management through our marketplace.
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About
RecRam is an AI-driven platform designed to enhance customer support and feedback collection through video and voice solutions. It allows customers to record and share their experiences, demonstrate product usage, and report technical issues via interactive video responses, eliminating the need for time-consuming interviews or on-site visits. It offers browser-based recording with multi-camera support, voice recording, screenshot capabilities, and file uploads, ensuring comprehensive issue documentation. RecRam's AI-powered analysis automatically transcribes, summarizes, and extracts key insights from these video responses, including sentiment analysis to detect customer emotions. Businesses can embed customizable video-enabled survey buttons and pop-ups on their websites, facilitating seamless visitor feedback. It integrates with existing workflows through RESTful API, webhooks, and Zapier, and prioritizes data security with GDPR compliance, and SSL/TLS encryption.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprise Brands & Agencies
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Audience
Product development teams searching for a solution to improve product design and functionality through AI-analyzed video response
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingFlexible
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$65 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationDiscuss.io
Founded: 2012
United States
discuss.io
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Company InformationRecRam
Founded: 2022
Turkey
recram.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Feedback Features
Alerts / Notifications
Not Supported
Behavior Analytics
Not Supported
Bug Reports
Not Supported
Community Feedback Tools
Not Supported
Live Chat
Not Supported
Negative Feedback Management
Not Supported
Net Promoter Score (NPS)
Not Supported
Screenshot / Screen Capture
Supported
Surveys
Supported
User Testing Tools
Supported
Video Feedback
Supported
Visual Feedback Tools
Supported
Voice of the Customer (VoC)
Supported
Website Feedback
Supported
Customer Experience Features
Action Management
Not Supported
Analytics
Not Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Supported
Survey Management
Not Supported
Text Analysis
Supported
Trend Analysis
Supported
Market Research Features
Benchmarking
Not Supported
Compensation Management
Supported
Data Management
Supported
Email / Online
Not Supported
Face-to-Face
Not Supported
Panel Management
Supported
Paper-Based
Not Supported
Phone-Based
Supported
Sample Management
Supported
Statistical Analysis
Not Supported
Survey Management
Not Supported
Qualitative Data Analysis Features
Annotations
Not Supported
Collaboration
Not Supported
Data Visualization
Not Supported
Media Analytics
Not Supported
Mixed Methods Research
Not Supported
Multi-Language
Supported
Qualitative Comparative Analysis
Supported
Quantitative Content Analysis
Supported
Sentiment Analysis
Supported
Statistical Analysis
Not Supported
Text Analytics
Supported
User Research Analysis
Supported
Video Interviewing Features
Archiving
Supported
Candidate Portal
Supported
Feedback Management
Supported
Invitations
Supported
One-on-One Interviews
Supported
Panel Interviews
Supported
Practice Sessions
Supported
Question Bank
Supported
Recording
Supported
Scoring
Supported
Virtual / Pre-Recorded Interviews
Supported
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Integrations
Amazon S3
Not Supported
Desktop.com
Supported
Google Cloud Platform
Not Supported
Intercom
Not Supported
ServiceNow
Not Supported
Zapier
Not Supported
Zendesk
Not Supported
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Integrations
Amazon S3
Supported
Desktop.com
Not Supported
Google Cloud Platform
Supported
Intercom
Supported
ServiceNow
Supported
Zapier
Supported
Zendesk
Supported
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