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About

Discuss.io is a smart video platform that helps global brands and agencies plan, execute and share qualitative research conversations at scale. We help enterprise market researchers, UX researchers, product managers, sales professionals, brand managers and CX departments ramp consumer conversations and streamline the workflow. Built by market researchers, key features include live video interviews, mobile screen share, interactive whiteboards, built-in auto translation (100+ languages), powerful tagging and the Respondent Management Hub. Easily create clips of important moments and build a highlight reel that tells a story, without pouring through hours of video. In addition to a world-class technology platform, we can provide a range of market research services such as moderation, human translation, recruiting and program management through our marketplace.

About

Start collecting answers from your respondents over their favorite platform. Experience the benefits of building on WhatsApp, the world's most popular and beloved platform. 1 in 3 people worldwide use WhatsApp on a daily basis. Don’t ask people to download yet another app when they already have something they love using. Don’t get buried in someone's email inbox, get replied to immediately by going straight to their WhatsApp inbox. Go from a turnaround of hours to minutes. WhatsApp is where respondents feel most comfortable sharing their thoughts and opinions. Meet your respondents where there want to be met. Get response rates of up to >95%. Stop making respondents context switch between email links and clunky websites and talk to them where they already are. Quantitative answers get you the “what” but not the “why.” Combine multi-choice answers with video and audio to get deeper insights by letting people express themselves more fully.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprise Brands & Agencies

Audience

Companies, brands and enterprises wanting to get insights from videos, photos and audio through a customer feedback platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 4.8 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Discuss.io
Founded: 2012
United States
discuss.io

Company Information

Outside Voice
Founded: 2019
Singapore
www.outsidevoice.io

Alternatives

VidPopup

VidPopup

Atlas Web Solutions

Alternatives

Dovetail

Dovetail

Dovetail Research

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Market Research Features

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Qualitative Data Analysis Features

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Video Interviewing Features

Archiving
Candidate Portal
Feedback Management
Invitations
One-on-One Interviews
Panel Interviews
Practice Sessions
Question Bank
Recording
Scoring
Virtual / Pre-Recorded Interviews

Integrations

Desktop.com
WhatsApp

Integrations

Desktop.com
WhatsApp
Claim Discuss.io and update features and information
Claim Discuss.io and update features and information
Claim Outside Voice and update features and information
Claim Outside Voice and update features and information