Discuss.io

Discuss.io

5.0 out of 5 stars
Discuss.io GetWhy

Related Products

  • Jotform
    4.6 out of 5 stars 9,009 Ratings
    Visit Website for Jotform
  • SurveySparrow
    4.3 out of 5 stars 3,092 Ratings
    Visit Website for SurveySparrow
  • Titan
    4.9 out of 5 stars 378 Ratings
    Visit Website for Titan
  • ChatD&B
    Visit Website for ChatD&B
  • SurveyLegend
    4.5 out of 5 stars 1,882 Ratings
    Visit Website for SurveyLegend
  • Workable
    4.4 out of 5 stars 1,459 Ratings
    Visit Website for Workable
  • Jobma
    4.6 out of 5 stars 280 Ratings
    Visit Website for Jobma
  • Canditech
    5.0 out of 5 stars 111 Ratings
    Visit Website for Canditech
  • GWI
    4.4 out of 5 stars 201 Ratings
    Visit Website for GWI
  • Tremendous
    4.8 out of 5 stars 1,887 Ratings
    Visit Website for Tremendous
Discuss.io:

About

Discuss.io is a smart video platform that helps global brands and agencies plan, execute and share qualitative research conversations at scale. We help enterprise market researchers, UX researchers, product managers, sales professionals, brand managers and CX departments ramp consumer conversations and streamline the workflow. Built by market researchers, key features include live video interviews, mobile screen share, interactive whiteboards, built-in auto translation (100+ languages), powerful tagging and the Respondent Management Hub. Easily create clips of important moments and build a highlight reel that tells a story, without pouring through hours of video. In addition to a world-class technology platform, we can provide a range of market research services such as moderation, human translation, recruiting and program management through our marketplace.
GetWhy:

About

GetWhy is a generative AI-powered end-to-end consumer insights platform that converts research questions into actionable qualitative findings, captured via video interviews, and delivers them at agency-level quality in a matter of hours rather than weeks. Beginning with a simple prompt, GetWhy’s AI agent designs and launches studies, recruits participants from its global panel, conducts think-aloud interviews, transcribes responses, analyzes sentiment, and synthesizes key insights. The system draws from a knowledge base of over 250,000 qualitative sessions to surface quotes, patterns, and themes with speed and depth. The platform enables teams to move fast, empathize deeply, and execute with precision across research, concept development, messaging, and customer experience initiatives, turning the “why” behind consumer behavior into repeatable, scalable decisions.
Discuss.io:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
GetWhy:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Discuss.io:

Audience

Enterprise Brands & Agencies
GetWhy:

Audience

Marketing teams wanting a solution to improve their research via AI-driven video interviews and analysis
Discuss.io:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
GetWhy:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Discuss.io:

API

Offers API Not Supported
GetWhy:

API

Offers API Not Supported
Discuss.io:

Screenshots and Videos

GetWhy:

Screenshots and Videos

Discuss.io:

Pricing

Flexible
Free Version Not Supported
Free Trial Not Supported
GetWhy:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Discuss.io:

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 4.8 / 5
design 5.0 / 5
support 5.0 / 5
GetWhy:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Discuss.io:

Pros & Cons from Real Users

Pros

  • Responsive; listened to our goals and helped us develop a strategy to meet them; recruited exactly the people we wanted and had a Plan B in place in case some didn't show; recordings and transcripts that enabled us to pinpoint the conversations and quotes we needed for our report. Overall very satisfied and would recommend to others -- as others did with us!
  • As a ‘solo-preneur’ moderator, I rely on my facilities and tech partners to make things efficient and easy to use for me as well as my observers and recruiters. I’ve completed a dozen or so projects at this point and really appreciate how Discuss.io listens to us and what we need and keeps improving on the experience. One of my favorite parts in the ability to have a customized video tech question, tech check and confirmation email scripts to fit each project and align with my recruiters. The ability to quickly find key topics with the videos makes report writing less time consuming.
  • -Great tech support to get participants logged on. -Easy to invite participants, moderators, observers. -Seamless sharing of stimuli, whiteboards etc. -Timely turnaround on getting video recordings.
  • I have used discuss.io numerous times and it has gotten better and better. The Tech support is outstanding and key to the success. Everyone is so friendly, on-time, proactive and capable. The platform is user friendly. And, most importantly, there is zero delay (unlike Zoom or Teams).

Cons

  • Occasionally some of the participants had connectivity issues; Discuss.io should ensure that all browsers can function on their platform.
  • Just like all machine transcripts, there’s a lot of errors - especially on technical data for a category. I wish there was a way (and maybe there is) to correct the transcripts and have the algorithm ‘learn’ category lingo.
  • -Machine transcriptions aren't very good.
  • There are more bells and whistles that could be added or improved upon like an easel in-real time feature, simplicity of participant writing on the documents (they struggle), more efficient way to download saved screen shots.
Discuss.io:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
GetWhy:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Discuss.io:

Company Information

Discuss.io
Founded: 2012
United States
discuss.io
GetWhy:

Company Information

GetWhy
Founded: 2018
Denmark
www.getwhy.io
Discuss.io:

Alternatives

flowres

flowres

flowres.io
5.0 out of 5 stars
GetWhy:

Alternatives

Listen

Listen

Listen Labs
Discuss.io:
VidPopup

VidPopup

Atlas Web Solutions
5.0 out of 5 stars
GetWhy:
Discuss.io:
GetWhy:
Discuss.io:
GetWhy:
Discuss.io:
GetWhy:
Discuss.io:

Categories

GetWhy:

Categories

Consumer Data Supported
Market Research Supported
User Research Supported
Discuss.io:

Market Research Features

Benchmarking Not Supported
Compensation Management Supported
Data Management Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Supported
Paper-Based Not Supported
Phone-Based Supported
Sample Management Supported
Statistical Analysis Not Supported
Survey Management Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Customer Feedback Features

Alerts / Notifications Not Supported
Behavior Analytics Not Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Not Supported
Net Promoter Score (NPS) Not Supported
Screenshot / Screen Capture Supported
Surveys Supported
User Testing Tools Supported
Video Feedback Supported
Visual Feedback Tools Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Qualitative Data Analysis Features

Annotations Not Supported
Collaboration Not Supported
Data Visualization Not Supported
Media Analytics Not Supported
Mixed Methods Research Not Supported
Multi-Language Supported
Qualitative Comparative Analysis Supported
Quantitative Content Analysis Supported
Sentiment Analysis Supported
Statistical Analysis Not Supported
Text Analytics Supported
User Research Analysis Supported

Video Interviewing Features

Archiving Supported
Candidate Portal Supported
Feedback Management Supported
Invitations Supported
One-on-One Interviews Supported
Panel Interviews Supported
Practice Sessions Supported
Question Bank Supported
Recording Supported
Scoring Supported
Virtual / Pre-Recorded Interviews Supported
Discuss.io:

Integrations

Desktop.com Supported
GetWhy:

Integrations

Desktop.com Not Supported
Discuss.io:
Claim Discuss.io and update features and information
Claim Discuss.io and update features and information
GetWhy:
Claim GetWhy and update features and information
Claim GetWhy and update features and information