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About

Discourse is a secure and customizable platform for building online communities. Designed for organizations that care about control and flexibility, it supports a wide range of use cases including customer support, product feedback, internal collaboration, and member engagement. Built on open source technology, Discourse gives teams full visibility and ownership of their data. The platform supports real time conversation, long form discussion, advanced moderation, and automation. Features like trust levels, user roles, and granular permissions make it easy to scale with confidence. Discourse is used by leading companies, public institutions, and open communities. Whether hosted by your team or through our managed offering, it is built to integrate into your stack and evolve with your needs.

About

The internet's favorite comment plug-in makes it easy for publishers to bring their content to life, fuel colorful discussions, efficiently moderate comments, and build engaged communities. Convert casual readers into regular contributors. Disqus helps publishers capture readers and keep them coming back for more with robust sign-in options, cross-site notifications and more. Audience Analytics provide actionable audience insights, helping publishers to understand their audience, monitor engagement, and optimize content strategy. Turn engagement into revenue with new inventory through Disqus and highly configurable ad serving from top demand partners on your site. Capture readers and keep them coming back for more with robust sign-in options and cross-site notifications. Turn engagement into revenue with new inventory through Disqus and highly configurable ad serving.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that want to create a robust online community forum

Audience

Websites that want to host discussions seeking a solution to manage their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$100 per month
Free Version
Free Trial

Pricing

$0 per month
Our plans include: Basic (free), Plus ($9/mo), Pro ($90/mo), and Business (Contact us for more info)
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 3.2 / 5
ease 4.4 / 5
features 4.0 / 5
design 4.0 / 5
support 3.2 / 5

Pros & Cons from Real Users

Pros

  • Simple and clean user interface Open Source Excellent notification feature Security features - Single Sign On, Spam filter, 2FA Plugin support Trust level & badge system Mobile-support ready

Cons

  • Full feature set plans are costly, there should be more tiers for small scale usage.

Pros & Cons from Real Users

Pros

  • - better moderation tools - better site performance - email notifications and badges - great support team
  • It has a good interface, and easily integrated onto my website, but read the cons, they far outweighed anything positive.
  • It is easy to integrate this comment platform into a website, but better competing products are just as easy to integrate.
  • It's an excellent tool for any business website. It turns the user into a regular visitor. Easy to implement on websites and gives the opportunity to build a better community.
  • - It is literally so easy to use Disqus. You don't even have to go through the annoying login options. It is also quite simple to set up in your site.

Cons

  • - still a bit clunky - engagement is hit or miss
  • Firstly, I'm not a business, I just have a simple website, and relative to other comment platforms out there, it's expensive. The next thing is security-or should I say lack thereof - they definitely use/sell your data for marketing purposes, although it's well hidden. And quite possibly the worst thing of all, the biggest nail in the coffin, is right now, and at least for the last eight months, they offer zero customer support, I'm not kidding, they will not process any customer support tickets, what kind of company makes millions of dollars a year, and has no customer support? A ripoff one. I advise avoiding this company like the plague.
  • Extremely opaque about how they harvest data and resell it to 3rd parties. VERY confusing to users to see this and the associated T&C and opt-outs. Anonymous posting is possible, but requires the user providing an email address (again, very confusing to users).
  • Overall it's an outstanding platform for community development.
  • - Disqus used to be free but they started putting ads on their basic version all of a sudden without telling anyone. The pricing model is quite prohibitory for simple blogs that don't earn much.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Discourse
Founded: 2013
USA
www.discourse.org

Company Information

Disqus
Founded: 2007
United States
disqus.com

Alternatives

Alternatives

Simple Machines Forum (SMF)

Simple Machines Forum (SMF)

Simple Machines Forum

Categories

Categories

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Integrations

Stackreaction
Zapier
n8n
Aritic Mail
Document360
Evolok
Flockport
Ghost
Google Analytics
Instagram
Mermaid Chart
Mindspun
PartnerStack
Pipedream
Ucraft
Ucraft Logo Maker
Workers by Delos
Wufoo
X (Twitter)
Zoho CRM

Integrations

Stackreaction
Zapier
n8n
Aritic Mail
Document360
Evolok
Flockport
Ghost
Google Analytics
Instagram
Mermaid Chart
Mindspun
PartnerStack
Pipedream
Ucraft
Ucraft Logo Maker
Workers by Delos
Wufoo
X (Twitter)
Zoho CRM
Claim Discourse and update features and information
Claim Discourse and update features and information
Claim Disqus and update features and information
Claim Disqus and update features and information