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About

Dipa is a conversational AI platform that refers to the IPA software (Intelligence Process Automation) and consists of many conversational functionalities and personal micro services for employees (VPA, virtual private assistant) and customers (VCA, virtual customers assistant). Supports your employees when they switch to working from home. Makes their lives more comfortable and happy. Saves up to 80% of time spent by employees in IT systems. Significantly decreases the level of IT support expenses, salary and training expenses. Increases your business efficiency and effectiveness, as well as the speed of business processes. By having the dialog with a user, DIPA supports him in his daily routine, answers questions on business processes, provides required information and supports operations in IT systems. Dipa is integrated with ITSM systems or even can solve simple IT incidents itself working 24x7.

About

Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations to date. The company’s intelligent virtual assistant solutions enable Fortune 500 brands globally to enhance customer experience while saving costs and increasing sales. Haptik has been the recipient of several industry accolades, including the Frost & Sullivan Award for Conversational AI Company of the Year 2018, and recognition as one of the Top 25 AI Companies in the World 2018 by AI Time Journal. Haptik’s leading clients and partners include Samsung, Oyo Rooms, KFC, Coca-Cola, Tata Group, Club Mahindra, Zurich Insurance among others. Haptik is a part of the Reliance group of companies, who acquired a majority stake in the company in a $100 million deal in April 2019.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Call centers and companies in need of a conversational AI platform to support their operations in IT systems

Audience

Companies that want a powerful chatbot

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Dipa
Russia
dipa.tech/eng.html

Company Information

Haptik
Founded: 2013
India
www.haptik.ai/

Alternatives

Alternatives

Freshchat

Freshchat

Freshworks
Yellow.ai

Yellow.ai

Bitonic Technology Labs

Categories

AI Assistants Supported
Conversational AI Supported

Categories

AI Assistants Supported
AI Voice Agents Supported
Chatbot Supported
Conversational AI Supported

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Not Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Integrations

Facebook Messenger Supported
WhatsApp Supported
Facebook Not Supported
SAP Cloud Platform Supported
Salesforce Not Supported
Sell.Do Not Supported
Shopify Not Supported
Slack Supported
Telegram Supported
Viber Supported
Zendesk Not Supported
Zoho SalesIQ Not Supported

Integrations

Facebook Messenger Supported
WhatsApp Supported
Facebook Supported
SAP Cloud Platform Not Supported
Salesforce Supported
Sell.Do Supported
Shopify Supported
Slack Not Supported
Telegram Not Supported
Viber Not Supported
Zendesk Supported
Zoho SalesIQ Supported
Claim Dipa and update features and information
Claim Dipa and update features and information
Claim Haptik and update features and information
Claim Haptik and update features and information