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About

Fully featured, cloud-hosted, quality VoIP service for all your business needs. Nationally available, locally-owned in Southern Utah, and competitively priced to help your business succeed. Sign up on our site, choose how many phones you need, get us a copy of your bill, put in your information, and we completely do the rest from setup to training. Our rates are already low, but we'll match competitors' quotes just to prove it. We're so confident in our service, we don't have contracts because our service speaks for itself. Also, all our features are already included in the price, bundles, and packages are so 2009. Unlimited calls, SMS, eFax, dashboards, reporting, analytics, call recording, hold music, custom calendars, professional voice recording, ring groups, call flow management, IVR systems, automatic text sending, mass messaging, multi-media messaging, video calls, voicemail transcription, call logs, 24/7 customer support, etc.

About

Simplii’s click to call feature gives you the ability to go from browsing the internet to calling out with one simple click. Any phone number that appears on your Chrome browser will be clickable once you have this feature enabled. With our Fusion extension, any incoming call to your phone will also pop up across any tab on your Chrome browser. Screen Pops have options for you to answer or reject calls, respond with text messages, and even the ability to transfer or place calls on hold right from your screen. On top of that, you can type notes and contact information right into the Screen Pop, which immediately saves that information onto your contacts. With any integrated Simplii CRM, all call history, call recordings, SMS messages, dispositions, and notes are logged in real time to your CRM. Just connect your CRM account with Fusion to watch the logs record automatically.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to their phone service and communication needs.

Audience

Companies seeking for a VoIP service provider

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$17.95 per month
Transparent Pricing on our Website.
Quote Matching.
Volume Discounts.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 1.0 / 5
design 1.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Their service is very reliable. I've never had any problems with dropped calls or outages outside of a few rare instances (related to my internet). Their prices are very reasonable. I've saved a lot of money since switching to Digivoice. Their customer support is excellent. I've always been able to get help when I need it, and they've always been very friendly and helpful, never put on hold or transferred around. They offer a variety of features that are perfect for my business. I use their VoIP service, SMS service, and eFax service, and they've all been very helpful. I LOVE the mobile app!! I can run my whole business form my cellphone.

Cons

  • Their website can be a bit slow at times, especially when running big reports. Sometimes the mobile app has connection issues when I have poor cell service.

Pros & Cons from Real Users

Pros

  • WHEN it works that it logs calls in my CRM. I have client photos in my CRM that pop up when they call, makes me feel like I am talking directly to them.
  • It had to take more effort to fail this hard than to "Simplii" make a product that works. Oh, the irony.

Cons

  • It DOESN'T work!!!! They will troubleshoot for an hour and less than 24 hrs it won't connect again, they swear it isn't their side. They are doing updates which is making it incredibly worse. DON'T do it!!!!!
  • For such a simple app, these devs clearly have no idea what they're doing. I never know from minute to minute if my business phone is able to make and receive calls and texts or not. Support is clueless. They had to build a clear cache button into the app as a last resort and even that doesn't work right. My $2M+ business is currently dead in the water with no response from support.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Digivoice
Founded: 2018
United States
www.digivoice.com

Company Information

Simplii
Founded: 2017
United States
www.simplii.net

Alternatives

Alternatives

Frontier SmartVoice

Frontier SmartVoice

Frontier Communications
Kloud 7

Kloud 7

Kloud7 (often stylized as Kloud 7)
Ring4

Ring4

yourVirtualSIM

Categories

Business VoIP Supported
Cloud PBX Supported

Categories

Business VoIP Supported
Cloud PBX Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Not Supported

Integrations

Autotask PSA Not Supported
Copper Not Supported
EZLynx Not Supported
GleanQuote Not Supported
HubSpot CRM Not Supported
Infinity Not Supported
Insightly Not Supported
JobNimbus Not Supported
Microsoft Dynamics 365 Not Supported
Odoo Not Supported
Ontraport Not Supported
QQCatalyst Not Supported
QuickBooks Online Not Supported
Redtail CRM Not Supported
Salesforce Not Supported
Wealthbox Not Supported
Zendesk Not Supported
Zendesk Sell Not Supported
Zoho CRM Not Supported

Integrations

Autotask PSA Supported
Copper Supported
EZLynx Supported
GleanQuote Supported
HubSpot CRM Supported
Infinity Supported
Insightly Supported
JobNimbus Supported
Microsoft Dynamics 365 Supported
Odoo Supported
Ontraport Supported
QQCatalyst Supported
QuickBooks Online Supported
Redtail CRM Supported
Salesforce Supported
Wealthbox Supported
Zendesk Supported
Zendesk Sell Supported
Zoho CRM Supported
Claim Digivoice and update features and information
Claim Digivoice and update features and information
Claim Simplii and update features and information
Claim Simplii and update features and information