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About

With our always-evolving platform, you can leverage knowledge from the best ecommerce businesses in the world. Customer service is the biggest strategic differentiator for ecommerce businesses. Building a frictionless buyer journey is more important than ever, and having a bad one will cost you heavily. We are living in an experience economy where relationships with consumers matter the most. Deliver personalized multi-channel, multi-language customer service to your buyers: wherever they are, whenever they need you. DigitalGenius gives you the power to make your customer’s experience worthy of another visit with fast and accurate responses. Whether it’s about their order, product availability, store location, or even sizing – they’ll feel like they’re speaking to a real human!

About

Book more meetings with a truly multi-channel sales outreach platform. Outplay is the new-age sales engagement platform and the only tool your sales team will ever need to crush their goals. Your buyers are more informed than ever and active on multiple platforms. So, don’t let your sales team left behind emails. Outplay’s multi-channel approach helps your sales team follow & reach the buyers wherever they are - be it email, phone, Text/SMS, LinkedIn or Twitter. Efficient dialer to supercharge your sales process, and convert target accounts into satisfied customers. Helps your sales teams make and receive calls from within the browser and from wherever they are. You’re reaching out to highly pre-qualified prospects, don’t let your Intercom/Drift surprise them with re-qualifying questions when they visit your website. Instead, impress them by being available to start the conversation and book meetings quickly.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a no-code platform that combines AI integrations and workflows to make their customers, team, and inbox happy.

Audience

Sales teams that want to drive more revenue

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$70 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

DigitalGenius
Founded: 2014
United Kingdom
www.digitalgenius.com

Company Information

Outplay
Founded: 2019
United States
outplayhq.com

Alternatives

Alternatives

SmartReach

SmartReach

SmartReach.io
PureClarity

PureClarity

PureClarity Technologies
Saleor

Saleor

Saleor Commerce

Categories

Categories

Auto Dialer Supported
Inside Sales Supported
Sales Dialers Supported
Sales Enablement Supported
Sales Engagement Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Inside Sales Features

Auto-Dialing Supported
Call List Management Not Supported
Call Recording Supported
Campaign Management Supported
Dashboard Supported
Data Management Supported
Lead Capture Not Supported
Lead Distribution Not Supported
Lead Scoring Not Supported
Performance Management Supported

Sales Enablement Features

Collaboration Supported
Contact Management Supported
Content Management Not Supported
Document Management Not Supported
Goals / Quota Management Not Supported
Lead Management Not Supported
Meeting Management Supported
Performance Management Not Supported
Presentation Management Not Supported
Proposal Management Not Supported
Territory Management Not Supported
Training Management Not Supported

Sales Engagement Features

Call Scripts / Call Steps Supported
CRM Integration Supported
Email Sequences Supported
Email Tracking / Automation Supported
Lead Management Supported
Reporting / Analytics Supported
Sales / Voice Dialer Supported
Sales Automation Supported
Search Supported
Task Management Supported
Templates Supported
Workflow Management Supported

Sales Force Automation Features

Call Management Supported
Campaign Management Supported
Channel Management Not Supported
Commission Management Not Supported
Contact Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Email Marketing Supported
Field Sales Management Not Supported
Lead Management Not Supported
Opportunity Management Not Supported
Performance Metrics Supported
Proposal Generation Not Supported
Referral Tracking Not Supported
Sales Forecasting Not Supported
Territory Management Not Supported

Integrations

Salesforce Supported
Crelate Not Supported
Evidence Not Supported
Gmail Not Supported
Google Supported
Google Sheets Supported
Hyperise Not Supported
LinkedIn Not Supported
Magento Supported
Microsoft 365 Not Supported
Outdoo AI Not Supported
Pipedrive Not Supported
Refold Not Supported
Shopify Supported
Stackreaction Not Supported
Tapistro Not Supported
Vinna AI Not Supported
X (Twitter) Not Supported
Zapier Not Supported
Zendesk Supported

Integrations

Salesforce Supported
Crelate Supported
Evidence Supported
Gmail Supported
Google Not Supported
Google Sheets Not Supported
Hyperise Supported
LinkedIn Supported
Magento Not Supported
Microsoft 365 Supported
Outdoo AI Supported
Pipedrive Supported
Refold Supported
Shopify Not Supported
Stackreaction Supported
Tapistro Supported
Vinna AI Supported
X (Twitter) Supported
Zapier Supported
Zendesk Not Supported
Claim DigitalGenius and update features and information
Claim DigitalGenius and update features and information
Claim Outplay and update features and information
Claim Outplay and update features and information