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About

With our always-evolving platform, you can leverage knowledge from the best ecommerce businesses in the world. Customer service is the biggest strategic differentiator for ecommerce businesses. Building a frictionless buyer journey is more important than ever, and having a bad one will cost you heavily. We are living in an experience economy where relationships with consumers matter the most. Deliver personalized multi-channel, multi-language customer service to your buyers: wherever they are, whenever they need you. DigitalGenius gives you the power to make your customer’s experience worthy of another visit with fast and accurate responses. Whether it’s about their order, product availability, store location, or even sizing – they’ll feel like they’re speaking to a real human!

About

80% of B2B Data Remains Undiscovered. Best opportunities are often hidden. LeadGenius can uncover hard to find B2B Data to truly accelerate your GTM activities and help differentiate you from your competitors. B2B Data is fast evolving. Marketers no longer limit themselves with horizontal data fields around contacts and companies. They are now seeking data elements that are particular to a given vertical. Below are example of data fields relevant to: Ecommerce, HR/Payroll and SaaS companies. LeadGenius has the highest quality data available anywhere. We verify every single data point with a unique combination of in house human researchers and machine learning. Our mission is to help every great business in the world identify and connect with their best customers while giving the underemployed access to new opportunities.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a no-code platform that combines AI integrations and workflows to make their customers, team, and inbox happy.

Audience

B2B, mid-sized and enterprise marketing and sales organizations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

DigitalGenius
Founded: 2014
United Kingdom
www.digitalgenius.com

Company Information

LeadGenius
Founded: 2011
United States
www.leadgenius.com

Alternatives

Alternatives

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Adapt

Adapt

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PureClarity

PureClarity

PureClarity Technologies
Saleor

Saleor

Saleor Commerce

Categories

Categories

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Lead Generation Features

Contact Discovery Supported
Contact Import/Export Not Supported
Lead Capture Not Supported
Lead Database Integration Not Supported
Lead Nurturing Not Supported
Lead Scoring Not Supported
Lead Segmentation Supported
Pipeline Management Not Supported
Prospecting Tools Supported
Visitor Identification Not Supported

Lead Management Features

Activity Tracking Not Supported
Campaign Management Supported
Lead Capture Not Supported
Lead Distribution Not Supported
Lead Nurturing Not Supported
Lead Scoring Not Supported
Lead Segmentation Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported
Source Tracking Not Supported

Integrations

Salesforce Supported
Google Supported
Google Sheets Supported
Magento Supported
OneShot Supported
Shopify Supported
Zendesk Supported

Integrations

Salesforce Supported
Google Not Supported
Google Sheets Not Supported
Magento Not Supported
OneShot Not Supported
Shopify Not Supported
Zendesk Not Supported
Claim DigitalGenius and update features and information
Claim DigitalGenius and update features and information
Claim LeadGenius and update features and information
Claim LeadGenius and update features and information