Digital Wrench

Digital Wrench

VMT Software
Shop Methods

Shop Methods

MCi Methods
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About

Digital Wrench by VMT software is a Repair Order Software designed for the repair shop business. Whether you own an automotive repair shop, a motorcycle or ATV shop, a boat repair shop, a diesel and truck shop, RV Repair, OPE, or other types of machine repair shops, Digital Wrench is a simple yet excellent solution to help you streamline processes and reduce paperwork. Digital Wrench covers repair order tracking, inventory management, invoice history, customer tracking, time tracking, invoicing, marketing, customer scheduling, work orders, estimates, and much more. You can also customize the invoice printouts, several reports, and the vehicle/unit screen to match your business needs.

About

Shop Methods is a modern cloud based shop management system. It streamlines the flow of information from your shop to your customers and employees. Increase productivity while keeping your customers happy. Boost your efficiency with simplified estimate and invoice creation, work anywhere with our cloud apps, text-2-pay for customer payment from their phone, integration with Quick Books, PayPal, Payment Processors, Labor times, Part Vendors, and many more! Give us a call!

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Auto Repair shops, Boat Repair Shops, Motorcycle repair shops, OPE, marine repair shops, any General Repair Shops, Fleet maintenance.

Audience

auto repair

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39.95/month
Purchase Pricing (includes 1 year support and upgrades)
1 computer: $795
Additional LAN Computers: $300

Subscription Pricing (includes support and upgrades
1 computer: $39.95/month
Each additional Lan computer: $20.00/month
Free Version Not Supported
Free Trial Supported

Pricing

$89.00/month
For base configuration at one site for 5 users
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • This Program is very user friendly and customizable for all your shop needs, as far as inventory, labor amounts, packages, customer info, and vehicle info. The customer/Tech support is wonderful at returning calls and walking you through any questions you might have. I would definitely recommend this software for any repair shop!
  • Everything in one location, and I can easily get to old records for one customer. Makes warranty issues much easier
  • Simple Efficient Affordable Pricing Ease of Use Great Support

Cons

  • No cons at all we really like this program we use it daily
  • That it’s not backed up through you guys also, in the even of pc crashing.
  • I can't really think of any cons. The program was great but I did recommend some new features and for the most part they have bent over backwards to add the features to improve the program for OPE use.

Pros & Cons from Real Users

Pros

  • This software is great for shop owners and their customers. Easy, intuitive, lightweight, web based, and all the transactional data you’ll need to monitor your trends. -Customer portal allows customers to pay in a variety of ways on the web, and allows them to look at all service history. -Shop portal allows for streamlined work distribution -Parts portal can integrate to several softwares -Payment to account time is less than 3 days. -Amazing Customer Support with fast resolution times

Cons

  • I think the interface could be spiced up visually, and I would like a little more control over the data that goes in and what I can delete - as well as some general formatting options to reflect alternate data management systems.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

VMT Software
Founded: 1989
United States
www.workordersoft.com.com

Company Information

MCi Methods
Founded: 1998
United States
www.mcimethods.com

Alternatives

Alternatives

Omnique

Omnique

Circle Industries & Technologies

Categories

Auto Repair Supported
Handyman Supported
Heavy-Duty Repair Supported
Marine Supported
Repair Shop Supported
Work Order Supported

Categories

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Billing and Invoicing Features

Billing Portal Not Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Not Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Not Supported
Online Invoicing Supported
Online Payments Not Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Tax Calculator Supported

Handyman Features

Billing & Invoicing Supported
Dispatch Management Not Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Payments Not Supported
Payment Processing Not Supported
Quotes / Estimates Supported
Time Tracking Supported
Work Order Management Supported

Marine Features

Accounting Management Not Supported
Ballast Table Not Supported
Barcodes Supported
Boat Maintenance Supported
Manufacturing/Supplier Pricebooks Not Supported
Marina Management Supported
Maritime Crew Management Not Supported
Routing Not Supported
Scheduling Supported
Storage Management Supported

Repair Shop Features

Barcode Support Supported
Billing & Invoicing Supported
CRM Supported
Intake Forms Not Supported
Inventory Management Supported
Parts Inventory Management Supported
Point of Sale (POS) Supported
Repair Tracking Supported
Work Order Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Not Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Not Supported
Scheduling Supported
Task Management Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

Authorize.Net Not Supported
Epicor Kinetic Not Supported
PayPal Not Supported
QuickBooks Online Not Supported
Repair Shop Solutions Supported

Integrations

Authorize.Net Supported
Epicor Kinetic Supported
PayPal Supported
QuickBooks Online Supported
Repair Shop Solutions Not Supported
Claim Digital Wrench and update features and information
Claim Digital Wrench and update features and information
Claim Shop Methods and update features and information
Claim Shop Methods and update features and information