iVision Plus

iVision Plus

NovelVox
+
+

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About

Every day, your business generates countless data. Used correctly, this data is invaluable. Aggregated together, this strategic information opens up an ocean of opportunities. Expert in business intelligence, DigDash accompanies you through a reliable solution to simply exploit your data and increase your performance today. From design to deployment, from questions of use to development needs, DigDash is by your side for the long term, in a close relationship. In a desire for continuous improvement, flexibility is at the heart of our DNA. Our software stands out for its ease of use at all levels. The solution is recognized as one of the most powerful on the market. Whatever your operational vision, our tool adapts to your business specificities. Thanks to enlightened real-time visibility on all your activities, from marketing to finance, from sales to HR, your managers are able to make rational decisions at the right time.

About

iVision Plus Cisco wallboards empower and motivate agents to do better by providing them with real-time performance statistics in most interactive designs. Get interactive cisco contact center wallboard designs with iVision plus that provides real-time stats and metrics of both, individual and team performances. No more boxy designed wallboards, make it more impactful with NextGen wallboard designs. iVision gamification wallboards motivate agents to do better. HTML 5 wallboards for better UX and responsive. Call center wallboard software allows to set KPI thresholds to control performance and stay informed of threshold breaches for immediate action even if you are not actively monitoring and managing. Digital Signage in real-time to all internal employees will improve efficiency and productivity. The employees will no longer be required to spend long interval of time to gather operational information.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a solution to manage their data, enhance productivity and steer performance indicators

Audience

Agents and contact centers looking for a solution that provides real-time statistics and metrics of individual and team performances

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

DigDash
France
www.digdash.com/en/

Company Information

NovelVox
Founded: 2008
United States
www.novelvox.com

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Categories

Dashboard Supported
Data Analysis Supported
Data Management Supported
Data Visualization Supported
Heatmap Supported
Reporting Supported

Categories

Dashboard Supported
Digital Signage Supported

Dashboard Features

Annotations Not Supported
Data Source Integrations Not Supported
Functions / Calculations Supported
Interactive Not Supported
KPIs Not Supported
OLAP Supported
Private Dashboards Supported
Public Dashboards Supported
Scorecards Supported
Themes Not Supported
Visual Analytics Supported
Widgets Supported

Business Intelligence Features

Ad Hoc Reports Not Supported
Benchmarking Supported
Budgeting & Forecasting Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Supported
Profitability Analysis Supported
Strategic Planning Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Data Analysis Features

Data Discovery Supported
Data Visualization Supported
High Volume Processing Not Supported
Predictive Analytics Supported
Regression Analysis Not Supported
Sentiment Analysis Not Supported
Statistical Modeling Not Supported
Text Analytics Not Supported

Data Management Features

Customer Data Not Supported
Data Analysis Supported
Data Capture Not Supported
Data Integration Supported
Data Migration Not Supported
Data Quality Control Supported
Data Security Supported
Information Governance Supported
Master Data Management Supported
Match & Merge Not Supported

Data Visualization Features

Analytics Not Supported
Content Management Not Supported
Dashboard Creation Supported
Filtered Views Not Supported
OLAP Supported
Relational Display Supported
Simulation Models Supported
Visual Discovery Supported

Heatmap Features

Behavioral Mapping Not Supported
Dashboard Supported
Dynamic Maps Not Supported
Element Analytics Not Supported
Embeddable Maps Not Supported
For Sales Not Supported
For Science Not Supported
Radial Mapping Not Supported
Territorial Mapping Supported
Website Analytics Not Supported

Predictive Analytics Features

AI / Machine Learning Not Supported
Benchmarking Supported
Data Blending Not Supported
Data Mining Not Supported
Demand Forecasting Supported
For Education Supported
For Healthcare Supported
Modeling & Simulation Supported
Sentiment Analysis Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Not Supported
Drag & Drop Supported
Drill Down Not Supported
Email Reports Not Supported
Financial Reports Not Supported
Forecasting Supported
Marketing Reports Supported
OLAP Supported
Report Export Not Supported
Sales Reports Supported
Scheduled / Automated Reports Supported

Dashboard Features

Annotations Not Supported
Data Source Integrations Supported
Functions / Calculations Supported
Interactive Not Supported
KPIs Supported
OLAP Not Supported
Private Dashboards Not Supported
Public Dashboards Supported
Scorecards Supported
Themes Not Supported
Visual Analytics Not Supported
Widgets Supported

Digital Signage Features

Automatic Player Updates Not Supported
Content Scheduling Supported
Media Library Supported
Multi-Screen Support Not Supported
Remote Deployment Supported
Remote Display Management Supported
Visual Editor Not Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Excel Supported
Oracle Cloud Infrastructure Supported
Salesforce Supported
Active Directory Not Supported
Adobe Marketo Engage Supported
Amazon Redshift Supported
Calabrio Call Recording Not Supported
Freshdesk Not Supported
H2 Supported
Hadoop Supported
JSON Supported
SAP HANA Supported
ServiceNow Not Supported
Verint Community Not Supported
XML Supported
eGain Knowledge+AI Not Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Excel Supported
Oracle Cloud Infrastructure Supported
Salesforce Supported
Active Directory Supported
Adobe Marketo Engage Not Supported
Amazon Redshift Not Supported
Calabrio Call Recording Supported
Freshdesk Supported
H2 Not Supported
Hadoop Not Supported
JSON Not Supported
SAP HANA Not Supported
ServiceNow Supported
Verint Community Supported
XML Not Supported
eGain Knowledge+AI Supported
Claim DigDash and update features and information
Claim DigDash and update features and information
Claim iVision Plus and update features and information
Claim iVision Plus and update features and information