VBVoice

VBVoice

Pronexus
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About

DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call. Key features include: • Fast Setup & Deployment • User-Friendly Interface • Advanced Predictive, Preview & Progressive Dialing • Smart Call Routing • No-Code Integrations • Comprehensive Reports • Real-Time Analytics • Security & Compliance • Scalable Architecture • Spam Mitigation With Our Patented CleanCallerID™ Technology • Exceptional 24/7 U.S.-Based Support • Flexible Pricing Options Choose a package that fits your team and budget. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead.

About

Build your own IVR solution using Pronexus VBVoice™ software. A drag-and-drop rapid application development IVR toolkit that integrates with Microsoft® Visual Studio®. COMING SOON Buy a turnkey IVR application featuring Pronexus VBVoice built by our experienced developers. Buy and Build our fully customizable prebuilt IVR solutions and have your IVR systems up and running in no time with the option to customize. Pronexus' VBVoice IVR toolkit's latest release, VBVoice 11, synchronizes all Pronexus' offerings with support for Microsoft® Windows® 10 and Windows Server® 2016 R2 using the latest Visual Studio® 2017. VBVoice 11 includes VisualConnect™, Pronexus' product that enables simultaneous dual-channel application developing.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Call centers with at least 5 agents, engaged in inbound, outbound and blended call environments.

Audience

Businesses looking for a powerful IVR development solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$25.00/month/user
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DialedIn
Founded: 1996
United States
getdialedin.com

Company Information

Pronexus
Founded: 1994
Canada
www.pronexus.com

Alternatives

Alternatives

VoiceGuide IVR

VoiceGuide IVR

Katalina Technologies Pty Ltd
Freshcaller

Freshcaller

Freshworks
IVR Studio

IVR Studio

Voicent Communications
AutoPlay Media Studio

AutoPlay Media Studio

Indigo Rose Software
Insight IVR

Insight IVR

Parwan Electronics

Categories

Categories

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Integrations

Dropbox
Gong
Google Workspace
HubSpot Sales Hub
Jira
Make
Microsoft Dynamics 365
Microsoft Teams
Oracle CRM On Demand
Salesforce
Slack
Vocantas Communicate
Zapier
Zapier Canvas
Zendesk
Zoho Analytics

Integrations

Dropbox
Gong
Google Workspace
HubSpot Sales Hub
Jira
Make
Microsoft Dynamics 365
Microsoft Teams
Oracle CRM On Demand
Salesforce
Slack
Vocantas Communicate
Zapier
Zapier Canvas
Zendesk
Zoho Analytics
Claim VBVoice and update features and information
Claim VBVoice and update features and information