GetCalley

GetCalley

CSTech
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About

DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call. Key features include: • Fast Setup & Deployment • User-Friendly Interface • Advanced Predictive, Preview & Progressive Dialing • Smart Call Routing • No-Code Integrations • Comprehensive Reports • Real-Time Analytics • Security & Compliance • Scalable Architecture • Spam Mitigation With Our Patented CleanCallerID™ Technology • Exceptional 24/7 U.S.-Based Support • Flexible Pricing Options Choose a package that fits your team and budget. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead.

About

Calling is one of the ways you keep a check if your lead is still warm. Being a startup or a small business you always have less time to call and more things to do. On top of that, calling each prospect manually is a loss of time and effort if the call goes unanswered. A Dialing mode where you can see a list of numbers you wish to call. You can click on the number you desire to call. A Dialing mode where you can see a list of numbers you wish to call. You can click on the number you desire to call. An Auto Dialing mode in which you just click on Start Calling and Calley auto dialer app keeps dialing next number in the list. Anyone who is a part of a sales team knows the importance of a telephonic call. It is more personalised than an email but dialing numbers manually can be a major drain on your productive time. CALLEY comes to the rescue by allowing you to call multiple numbers without dialing them manually.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Call centers with at least 5 agents, engaged in inbound, outbound and blended call environments.

Audience

Auto Dialer solution for companies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25.00/month/user
Enterprise Plus - $25 per user w/
annual commit
Enterprise - $39 per user w/
annual commit
Professional - $59 per user w/
annual commit
Small Business - $79 per user w/
annual commit
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

DialedIn
Founded: 1996
United States
getdialedin.com

Company Information

CSTech
Founded: 2003
India
www.getcalley.com

Alternatives

Alternatives

Freshcaller

Freshcaller

Freshworks
2x Connect

2x Connect

XTaaS Corp
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications

Categories

Categories

Auto Dialer Supported
Sales Dialers Supported

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Not Supported
Text to Speech Supported
Voice Customization Not Supported
Voice Mail Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported

Auto Dialer Features

Call Center Management Not Supported
Call Recording Not Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Not Supported
Preview Dialer Supported
Progressive Dialer Not Supported
Surveys Not Supported

Integrations

Zapier Supported
Dropbox Supported
Gong Supported
Google Workspace Supported
HubSpot Sales Hub Supported
Jira Supported
Make Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Supported
Oracle CRM On Demand Supported
Salesforce Supported
Slack Supported
Wufoo Not Supported
Zapier Canvas Supported
Zendesk Supported
Zoho Analytics Supported

Integrations

Zapier Supported
Dropbox Not Supported
Gong Not Supported
Google Workspace Not Supported
HubSpot Sales Hub Not Supported
Jira Not Supported
Make Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Not Supported
Oracle CRM On Demand Not Supported
Salesforce Not Supported
Slack Not Supported
Wufoo Supported
Zapier Canvas Not Supported
Zendesk Not Supported
Zoho Analytics Not Supported
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