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Dial 72:
About
Dial 72 is an AI receptionist platform designed specifically for HVAC contractors.
The platform helps HVAC businesses handle inbound customer calls when office staff are busy, unavailable, or off duty.
Dial 72 can answer calls, gather service information, schedule appointments, recognize urgent situations, and help maintain a consistent customer experience throughout the day and after normal business hours.
Core capabilities include:
- 24/7 AI call answering
- HVAC service intake
- Appointment scheduling
- Emergency escalation
- Maintenance-plan recognition
- Replacement-lead identification
- English and Spanish conversations
- Two-way customer communication
- Calendar integration
- CRM and field-service workflow integration
Dial 72 is designed around the language and operational requirements of HVAC companies rather than functioning as a generic receptionist tool.
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SubCall:
About
SubCall is a web-based AI front-office and field-service tool for owner-operator trade and home-service businesses. Its AI receptionist answers incoming calls using the business name, gathers job details and urgency, and can book visits or send job information to the team. The platform includes a job and customer dashboard, crew scheduling, technician logins, customer mapping with drive-time context, quote drafts based on the business’s own service prices, and customer approval links. It also provides call records and analytics, SMS notifications, and suggestions for contacting past customers to fill open schedule slots. Businesses can forward calls from an existing phone number and use trade-specific intake for supported trades, including plumbing, HVAC, roofing, electrical, and garage-door services.
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Dial 72:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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SubCall:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Dial 72:
Audience
HVAC contractors, Heating and cooling companies, Residential HVAC businesses, HVAC service departments, HVAC dispatch teams, Small and midsize, HVAC companies
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SubCall:
Audience
Owners of trade and home service businesses with a small crew, such as plumbing, garage door, roofing, HVAC and electrical contractors
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Dial 72:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Dial 72:
API
Offers API
Not Supported
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SubCall:
API
Offers API
Not Supported
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Dial 72:
Screenshots and VideosNo images available
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SubCall:
Screenshots and VideosNo images available
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Dial 72:
Pricing
$95/month
Free Version
Not Supported
Free Trial
Supported
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SubCall:
Pricing
$349/month
$349/month or $3,490/year (two months free); the monthly plan includes 500 minutes with rollover. Calls under 30 seconds are free; additional minutes cost $20 per 60 minutes. The $5 trial covers 30 days or 50 minutes and renews at $349/month on day 31 unless canceled. Monthly service can be canceled anytime.
Free Version
Not Supported
Free Trial
Not Supported
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Dial 72:
Reviews/
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Reviews/
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Dial 72:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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SubCall:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Dial 72:
Company InformationDial 72
Founded: 2026
United States
dial72.com
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SubCall:
Company InformationSubCall
Founded: 2025
United States
subcall.io
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Alternatives |
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Dial 72:
Categories |
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Dial 72:
Integrations
No info available.
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Integrations
No info available.
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