Related Products
|
||||||
About
Dial 72 is an AI receptionist platform designed specifically for HVAC contractors.
The platform helps HVAC businesses handle inbound customer calls when office staff are busy, unavailable, or off duty.
Dial 72 can answer calls, gather service information, schedule appointments, recognize urgent situations, and help maintain a consistent customer experience throughout the day and after normal business hours.
Core capabilities include:
- 24/7 AI call answering
- HVAC service intake
- Appointment scheduling
- Emergency escalation
- Maintenance-plan recognition
- Replacement-lead identification
- English and Spanish conversations
- Two-way customer communication
- Calendar integration
- CRM and field-service workflow integration
Dial 72 is designed around the language and operational requirements of HVAC companies rather than functioning as a generic receptionist tool.
|
About
FieldInsight (previously Scheduleflow) is a complete scheduling and job management software solution for field service businesses. With FieldInsight, small to medium-sized HVAC businesses can quickly keep track of recurring jobs, call-backs, and service jobs through the platform's live calendar and runsheet. FieldInsight also offers a simple to use invoicing and quoting solution to help field service businesses get paid sooner and faster.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
HVAC contractors, Heating and cooling companies, Residential HVAC businesses, HVAC service departments, HVAC dispatch teams, Small and midsize, HVAC companies
|
Audience
HVAC service businesses with 1 to 150 technicians
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and VideosNo images available
|
Screenshots and Videos |
|||||
Pricing
$95/month
Free Version
Free Trial
|
Pricing
$50.00/month/user
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationDial 72
Founded: 2026
United States
dial72.com
|
Company InformationFieldInsight
Founded: 2009
Australia
www.fieldinsight.com/scheduleflow
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
HVAC Features
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Service Dispatch Features
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
|
||||||
Integrations
MYOB
QuickBooks Online
QuickBooks Online Advanced
Xero
|
||||||
|
|
|