Diagna

Diagna

Diagna.ai
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About

Diagna is a healthcare workflow automation platform for specialty practices. It processes incoming faxes and other documents by identifying document types, extracting information, matching records to patients, updating EHR fields, and routing work or exceptions to staff. Its workflows cover fax triage, referral intake and follow-up, and automated data entry; the product also supports work involving records, lab results, prior authorizations, insurance denials, and prescriptions. Practices can keep their existing fax numbers and EHR, while Diagna is configured around their processes and systems. The product is intended for independent specialty practices and multi-location groups, supporting front-desk, referral, billing, and practice-management teams with document-heavy administrative work. Staff can review actions and correct fields, and unclear cases can be routed for human attention.

About

Hello Patient is a healthcare AI company. Its product, Mia, is an AI receptionist for healthcare that handles every patient conversation, across voice, text, and web chat, around the clock. Multi-location groups across specialties, as well as consumer health brands, use Mia to handle more conversations without adding staff. At the front office, Mia answers every call, books appointments, runs new-patient intake, verifies insurance, takes refill requests, and collects payments. Behind the desk, she follows up after visits, converts referrals, runs recall outreach, and chases open balances. When a call needs a person, she hands it off with full context, never gives medical advice, and logs every interaction. She works with the EHR, practice management, and CRM systems practices run, reads the live schedule, and books into it. With Mia answering 100% of calls, the front desk stays with the patient, and practices book around 20% more appointments. Hello Patient is HIPAA-compliant.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Healthcare provider organizations—including independent and specialty practices, multispecialty groups, outpatient clinics, hospitals, health systems, and healthcare management organizations—and their practice, clinical, administrative, operations, IT, security, compliance, and procurement teams seeking to automate fax triage, referral management, document processing, data entry, prior authorization, and patient intake.

Audience

Multi-location healthcare practices and health systems, virtual care providers, and consumer health brands (like DTC pharmaceuticals or subscription-based care)).

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

Usage based (per conversation). Charged per minute and conversation (for text and web chat)
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Diagna.ai
Founded: 2023
United States
www.diagna.ai/

Company Information

Hello Patient
www.hellopatient.com

Alternatives

Alternatives

DoctorConnect

DoctorConnect

Adtel International
NextGen Healthcare EHR

NextGen Healthcare EHR

NextGen Healthcare

Categories

Healthcare AI Supported

Categories

AI Receptionists Supported
AI Voice Agents Supported
Dental Supported
Dermatology Supported
Healthcare AI Supported
Optometry Supported
Patient Engagement Supported
Patient Intake Supported
Patient Scheduling Supported

Dental Features

Appointment Management Supported
Appointment Reminders Supported
Claims Management Not Supported
Clinical Charting Not Supported
Imaging Not Supported
Inventory Management Not Supported
Patient Account Management Not Supported
Patient Billing Supported
Patient Records Management Supported
Treatment Planning Not Supported

Dermatology Features

Claims Management Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Image Management Not Supported
Inventory Management Not Supported
Patient Portal Not Supported
Progress Notes Not Supported
Scheduling Supported
Treatment Plans Not Supported

Optometry Features

Appointment Management Supported
Insurance Management Not Supported
Inventory Management Not Supported
Patient Records Supported
Recall Tracking Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Not Supported
Personal Health Record Supported
Progress Tracking Supported
Self Management Not Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Not Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Supported
Patient Intake Supported
Patient Portal Supported
Patient Records Management Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported

Integrations

eClinicalWorks Supported
AdvancedMD Not Supported
Covetrus Pulse Not Supported
DrChrono Supported
EPIC Agent CRM Not Supported
Freshdesk Not Supported
HubSpot AEO Not Supported
ModMed Not Supported
Tebra Supported
Veradigm EHR Not Supported
Zenoti Not Supported
athenaOne Not Supported

Integrations

eClinicalWorks Supported
AdvancedMD Supported
Covetrus Pulse Supported
DrChrono Not Supported
EPIC Agent CRM Supported
Freshdesk Supported
HubSpot AEO Supported
ModMed Supported
Tebra Not Supported
Veradigm EHR Supported
Zenoti Supported
athenaOne Supported
Claim Diagna and update features and information
Claim Diagna and update features and information
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Claim Hello Patient and update features and information