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About

Diaform is an AI interviewer for deeper product feedback, built to deliver the depth of a Zoom call at the scale of a survey. Instead of sending every respondent through the same static form, Diaform runs AI-led conversations that ask follow-ups, dig into the why, and turn surface-level feedback into real insights. You define the base questions, choose how deeply the AI should probe, and share one link; every respondent gets a different path based on what they answer. The AI decides when an answer deserves more attention and when to move on, so “fine” and “ok” do not kill the open-text column. Respondents can answer by voice or text, making responses longer, natural, and candid. Each conversation returns a summary, sentiment, confidence, keywords, notable quotes, and themes, so teams can act the same day instead of coding responses by hand. Diaform is built for customer-facing research where depth matters; churn, onboarding, post-purchase feedback, concept testing, interviews, etc.

About

Frank is a cloud-based customer research platform that helps product and growth teams collect qualitative feedback through AI-moderated voice interviews. Teams create interview guides, share interview links, and embed an interview widget on a website or app. During a conversation, Frank asks follow-up questions based on a participant’s responses, then transcribes and organizes discussions into summaries, themes, sentiment, and highlights linked to source conversations. Teams use it for customer discovery, product and concept research, onboarding, feature feedback, customer experience, and churn research. Interviews can be conducted in more than 30 languages. Frank also provides a REST API and an MCP connector for compatible AI tools, allowing teams to access research data from supported tools.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SaaS product and survey teams that need AI-led interviews to uncover deeper customer feedback, churn signals, testimonials, and research insights

Audience

Frank is built for SaaS founders, product managers, UX researchers, product marketers, and growth managers who need direct customer feedback to guide product and business decisions.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Supported
Free Trial Supported

Pricing

$59/month
Starter is $59/month billed monthly, or $49/month billed annually. A free plan includes 60 voice minutes per month. Paid plans include a 14-day free trial.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Diaform
Founded: 2021
Sweden
diaform.io

Company Information

Frank
Founded: 2026
United States
www.hifrank.ai/

Alternatives

Alternatives

Listen

Listen

Listen Labs
Questly AI

Questly AI

Questly

Categories

AI Interviewing Supported

Categories

AI Interviewing Supported
User Research Supported

Integrations

ChatGPT Not Supported
Claude Not Supported
Codex CLI Not Supported
Cursor Not Supported
Gemini Not Supported
Microsoft Copilot Not Supported
Model Context Protocol (MCP) Not Supported
Zoom Supported

Integrations

ChatGPT Supported
Claude Supported
Codex CLI Supported
Cursor Supported
Gemini Supported
Microsoft Copilot Supported
Model Context Protocol (MCP) Supported
Zoom Not Supported
Claim Diaform and update features and information
Claim Diaform and update features and information
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