Audience

SaaS product and customer success teams that need AI-led interviews to uncover deeper customer feedback, churn signals, testimonials, and research insights

About Diaform

Diaform is an AI interviewer for deeper product feedback, built to deliver the depth of a Zoom call at the scale of a survey. Instead of sending every respondent through the same static form, Diaform runs AI-led conversations that ask follow-ups, dig into the why, and turn surface-level feedback into real insights. You define the base questions, choose how deeply the AI should probe, and share one link; every respondent gets a different path based on what they answer. The AI decides when an answer deserves more attention and when to move on, so “fine” and “ok” do not kill the open-text column. Respondents can answer by voice or text, making responses longer, natural, and candid. Each conversation returns a summary, sentiment, confidence, keywords, notable quotes, and themes, so teams can act the same day instead of coding responses by hand. Diaform is built for customer-facing research where depth matters; churn, onboarding, post-purchase feedback, concept testing, interviews, etc.

Pricing

Starting Price:
$49 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Diaform
Founded: 2021
Sweden
diaform.io

Videos and Screen Captures

Diaform Screenshot 1
Other Useful Business Software
Enterprise-grade ITSM, for every business Icon
Enterprise-grade ITSM, for every business

Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity.

Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
Try it Free

Product Details

Platforms Supported
Cloud
Training
Documentation
Support
24/7 Live Support
Online

Diaform Frequently Asked Questions

Q: What kinds of users and organization types does Diaform work with?
Q: What languages does Diaform support in their product?
Q: What kind of support options does Diaform offer?
Q: What type of training does Diaform provide?
Q: Does Diaform offer a free trial?
Q: How much does Diaform cost?

Diaform Product Features