Audience

SaaS product and customer success teams that need AI-led interviews to uncover deeper customer feedback, churn signals, testimonials, and research insights

About Diaform

Diaform is an AI interviewer for deeper product feedback, built to deliver the depth of a Zoom call at the scale of a survey. Instead of sending every respondent through the same static form, Diaform runs AI-led conversations that ask follow-ups, dig into the why, and turn surface-level feedback into real insights. You define the base questions, choose how deeply the AI should probe, and share one link; every respondent gets a different path based on what they answer. The AI decides when an answer deserves more attention and when to move on, so “fine” and “ok” do not kill the open-text column. Respondents can answer by voice or text, making responses longer, natural, and candid. Each conversation returns a summary, sentiment, confidence, keywords, notable quotes, and themes, so teams can act the same day instead of coding responses by hand. Diaform is built for customer-facing research where depth matters; churn, onboarding, post-purchase feedback, concept testing, interviews, etc.

Pricing

Starting Price:
$49 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

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Company Information

Diaform
Founded: 2021
Sweden
diaform.io

Videos and Screen Captures

Diaform Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
24/7 Live Support
Online

Diaform Frequently Asked Questions

Q: What kinds of users and organization types does Diaform work with?
Q: What languages does Diaform support in their product?
Q: What kind of support options does Diaform offer?
Q: What type of training does Diaform provide?
Q: Does Diaform offer a free trial?
Q: How much does Diaform cost?

Diaform Product Features