DeweyDewey Labs
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Related Products
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About
Dewey is a full-service AI platform that turns expert content libraries into conversational Q&A for audiences. Every answer is sourced exclusively from the customer's approved content — never the open internet — with full citations back to the original source material.
Dewey's closed-loop architecture eliminates hallucinations by design. Experts maintain editorial control: pre-write answers to critical questions, lock responses on sensitive topics, and set boundaries where the AI says "I don't know" rather than guessing. An analytics dashboard and Knowledge Requests queue surface what audiences are actually asking, turning unanswered questions into content opportunities.
Deployed across health, parenting, civic journalism, education, and publishing — including organizations where getting the answer wrong has real consequences. 1M+ answers served across 30+ live knowledge bases.
Dewey is full-service: we build, deploy, and manage every implementation.
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About
Twig semantically analyzes your documentation, knowledge bases, and past support tickets. Answering complex customer questions and reducing costs by 30%. AI models are trained on publicly available data. Increase productivity and reduce variance in support quality. Twig is an AI layer that works on top of your existing customer support applications. Twig helps your support agents respond quickly to customers with better responses. We use the latest AI has to offer to make every support agent a superstar. AI scans through all your documentation, knowledge bases, support tickets, etc to provide a recommended response. Citations help you know that the response is accurate and increases trust. AI betters itself by learning from your agents. Improving agent productivity and keeping high-quality CSAT is critical to every CX organization. Brings higher minimum standards on response quality and helps agents notice potential risks in responses.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Content-rich organizations, expert-led brands, publishers, nonprofits, healthcare organizations, and newsrooms that need their audience to get expert-sourced answers rather than generic AI responses.
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Audience
Businesses and support agents seeking a tool to manage documentation, knowledge bases, and support tickets
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDewey Labs
Founded: 2023
United States
www.askdewey.com
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Company InformationTwig
United States
www.twig.so/
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Categories |
Categories |
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Integrations
AI Agents Directory
Dash
Docusaurus
Docz
Dropbox Paper
Eclipse PHP
FuelPHP
GitBook
GitHub
Google Chrome
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Integrations
AI Agents Directory
Dash
Docusaurus
Docz
Dropbox Paper
Eclipse PHP
FuelPHP
GitBook
GitHub
Google Chrome
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