Device42 vs. Flexera One vs. ServiceNow Software Asset Management Comparison


Device42 Device42, A Freshworks Company	Flexera One Flexera	ServiceNow Software Asset Management ServiceNow	+
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			Related Products JDisc Discovery JDisc Discovery is a comprehensive network inventory and IT asset management solution designed to help organizations gain clear, up-to-date visibility into their IT environment. It automatically scans and maps devices across the network, including servers, workstations, virtual machines, and network hardware, to create a detailed inventory of all connected assets. This includes critical information such as hardware configurations, software installations, patch levels, and relationshipots between devices. One of the standout features of JDisc Discovery is its agentless discovery process, meaning it does not require the installation of any software on individual devices, reducing deployment time and minimizing network impact. It supports a wide range of protocols (e.g., SNMP, SSH, WMI) to gather data, making it compatible with diverse IT environments, whether they are Windows, Linux, or Unix-based. 27 Ratings Visit Website Freshservice If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. 2,070 Ratings Visit Website Atera Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards. 2,047 Ratings Visit Website Domotz Domotz is an IT Infrastructure Monitoring and Management Software on a mission to provide all service providers, MSPs, integrators, and enterprises with affordable network monitoring software that enables you to work smarter, build customer loyalty, and solve problems faster than ever. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with a plug-and-play setup, a friendly UX, and a comprehensive feature set accessible from any desktop browser or mobile device. Monitor any network and IT infrastructure with our powerful, affordable, user-friendly network monitoring software. All the features you need to manage and monitor your IT infrastructure proactively. 283 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 674 Ratings Visit Website SuperOps SuperOps is a future-ready, unified PSA-RMM platform for fast-growing MSPs. Powered with the goodness of AI and intelligent automation, SuperOps is packed with all the features and tools that a modern MSP needs, including project management and IT documentation. MSPs no longer need to toggle between tools to manage different pieces of their work. With SuperOps, MSPs can break free from disjointed, legacy tools and experience a platform that’s built for the cloud and designed to make MSPs’ work and life easier. 223 Ratings Visit Website AdRem NetCrunch NetCrunch is a powerful, scalable, all-in-one network monitoring system built for modern IT environments. It supports agentless monitoring of thousands of devices, covering SNMP, servers, virtualization (VMware, Hyper-V), cloud (AWS, Azure, GCP), traffic flows (NetFlow, sFlow), logs, and custom data via REST or scripts. With 670+ monitoring packs and dynamic views, it automates discovery, configuration, alerting, and automates self-healing actions for efficient remote remediation in response to alerts. Its node-based licensing eliminates sensor sprawl and complexity, providing a clear, cost-effective path to scale. Real-time dashboards, policy-driven setup, advanced alert tuning and 40+ alert actions including remote script execution, service restart, process kill or device reboot-make NetCrunch ideal for organizations replacing legacy tools like PRTG, SolarWinds, or WhatsUp Gold. Fast to deploy and future-proof. Can be installed on-prem, self-hosted in the cloud, or mixed. 158 Ratings Visit Website NetBrain NetBrain pioneers Agentic NetOps, delivering autonomous network operations through AI agents that diagnose, decide, and act with full network context. NetBrain serves approximately one third of the Fortune 100 and Fortune 500 across the most complex enterprise networks in the world, with offices in Boston, London, Munich, Hyderabad, Beijing, and Toronto. 265 Ratings Visit Website EZO AssetSonar AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance. AssetSonar is an IT asset management and IT service management platform that provides real-time visibility across your entire digital infrastructure. With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance. The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. With integrated patch management, software governance, and automated workflows, AssetSonar streamlines IT operations, enhances service delivery, and supports more efficient offboarding processes. 113 Ratings Visit Website Serviceaide Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 139 Ratings Visit Website
About With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.	About Flexera One is a SaaS platform designed to optimize IT spend, compliance, and risk management across complex hybrid IT environments. It unifies visibility and control of hardware, software, SaaS, and cloud assets, leveraging data from the Technology Intelligence Platform and Technopedia®. By delivering actionable insights, Flexera One helps organizations reduce costs, improve security, and meet sustainability goals. It strengthens vendor negotiations through intelligent analytics and ensures compliance with regulatory requirements. The platform supports IT asset management, SaaS management, FinOps, and cloud cost optimization in a single solution. Flexera One empowers businesses to drive AI-powered digital transformation and operational efficiency.	About Software Asset Management (SAM) runs on a single-architecture platform, enabling faster outcomes to slash spending and license compliance risks. Solve distributed IT spend by uncovering costs by geo, cost center, vendor, product, and people. Prioritize and take action on compliance and cost visualizations for your long list of publishers. Review license compliance and optimize positions for the most complex on‑premises and SaaS products. Power SAM use cases with data from any existing discovery tool. Change the game from reactive to proactive—surface software costs before an IT change occurs. Get a consolidated view of SaaS, IaaS, and PaaS consumption and optimize cloud service costs with Cloud Insights. Monitor usage and optimize licenses for engineering and specialty industrial applications. Simplify and automate hardware and software asset allocations for new employees. Workflow lifecycle dates from the content library to view end of support for software in the app stack.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Device42 serves the information technology industry. Data centers with more than 100 devices are entry-level candidates for Device42.	Audience IT leaders, procurement professionals, and finance teams in large enterprises seeking to optimize hybrid IT spend, enhance compliance, and drive digital transformation	Audience Companies that need an asset management software to enable faster outcomes and reduce spending and license compliance risks
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API	API Offers API
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Pricing $1499.00/year Free Version Free Trial	Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.7 / 5 design 4.4 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Device42, A Freshworks Company Founded: 2011 United States www.device42.com	Company Information Flexera Founded: 2008 United States www.flexera.com	Company Information ServiceNow Founded: 2004 United States www.servicenow.com/products/software-asset-management.html
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Canfigure	FinOpsly	Forescribe
Faddom	CloudEagle.ai	OpenText Asset Management X OpenText
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Categories Application Dependency Mapping Asset Tracking Barcoding Cable Management Capacity Planning CMDB Continuous Integration Data Center Infrastructure Management (DCIM) Data Center Management DevOps Inventory Management IP Address Management (IPAM) IT Asset Management IT Documentation IT Management ITSM Network Access Control (NAC) Network Configuration Network Mapping Shadow IT Discovery	Categories Cloud Compliance Cloud Cost Management Cloud Management Cloud Migration Digital Platform Conductor FinOps IT Asset Management Risk-Based Vulnerability Management SaaS Management SaaS Spend Management Shadow IT Discovery Spend Management Vendor Management	Categories Software Asset Management (SAM)
Show More Features Asset Tracking Features Activity Tracking Audit Trails Barcoding / RFID Checkout / Check-In Depreciation Tracking Disposal Tracking Inventory Management Location Tracking QR Codes Reservations Service History Barcoding Features Barcode Generation Barcode Scanning Custom Labels Inventory Management Label Templates Receiving Labels RFID Serial Number Tracking Shipping Labels CMDB Features Change Management Configuration Management Data Visualization Device Auto Discovery Impact Management IT Asset Management License Management Performance Management Relationship Mapping Continuous Integration Features Build Log Change Management Configuration Management Continuous Delivery Continuous Deployment Debugging Permission Management Quality Assurance Management Testing Management Data Center Management Features Audit Trail Behavior-Based Acceleration Cross Reference System Device Auto Discovery Diagnostic Testing Import / Export Data JCL Management Multi-Platform Multi-User Power Management Sarbanes-Oxley Compliance DevOps Features Approval Workflow Dashboard KPIs Policy Management Portfolio Management Prioritization Release Management Timeline Management Troubleshooting Reports IT Asset Management Features Asset Tracking Audit Management Compliance Management Configuration Management Contract/License Management Cost Tracking Depreciation Management Inventory Management IT Service Management Maintenance Management Procurement Management Requisition Management Supplier Management IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring ITSM Features Asset Tracking Availability Management Change Management Configuration Management Contract/License Management Dashboard Incident Management Problem Management Project Management Release & Deployment Management Self Service Portal Inventory Management Features Alerts/Notifications Barcoding / RFID Forecasting Inventory Optimization Kitting Manufacturing Inventory Management Mobile Access Multi-Channel Management Product Identification Reorder Management Reporting/Analytics Retail Inventory Management Supplier Management Warehouse Management Network Access Control (NAC) Features Authentication Authorization Automated Hotfix / Updates Centralized Policy Management Dashboard Device Auto-Provisioning Device Self-Registration Posture Assessment Quarantine / Remediation Secure Guest Access Network Mapping Features Color Codes / Icons Compliance Management Device Auto Discovery Hierarchical Mapping Location-Based Mapping Map Exporting On-Demand Mapping Reporting/Analytics Self-Updating Maps Web Traffic Reporting	Show More Features SaaS Management Features License Management Onboarding Renewal Management SaaS Operations Management Shadow IT Detection Spend Management Subscription Management Usage Tracking / Analytics Vendor Management Vendor Management Features Audit Management Contact Management Customer Database Self Service Portal Supplier Master Data Transaction History Vendor Maintained Profiles Vendor Managed Inventory Vendor Performance Rating Vendor Qualification Tracking
Integrations Armis Centrix BMC AMI Ops Monitoring Citrix Analytics Deepser Dynatrace Expensify FlexNet Manager Google Workspace SAP Cloud Platform SAP Concur Salesforce ServiceNow Smartsheet Splunk Cloud Platform TCS ADD TCS CHROMA TCS HOBS TCS MasterCraft DataPlus TCS Optumera Vivantio Show More Integrations View All 28 Integrations	Integrations Armis Centrix BMC AMI Ops Monitoring Citrix Analytics Deepser Dynatrace Expensify FlexNet Manager Google Workspace SAP Cloud Platform SAP Concur Salesforce ServiceNow Smartsheet Splunk Cloud Platform TCS ADD TCS CHROMA TCS HOBS TCS MasterCraft DataPlus TCS Optumera Vivantio Show More Integrations View All 32 Integrations	Integrations Armis Centrix BMC AMI Ops Monitoring Citrix Analytics Deepser Dynatrace Expensify FlexNet Manager Google Workspace SAP Cloud Platform SAP Concur Salesforce ServiceNow Smartsheet Splunk Cloud Platform TCS ADD TCS CHROMA TCS HOBS TCS MasterCraft DataPlus TCS Optumera Vivantio Show More Integrations View All 14 Integrations
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