Desktop Alert vs. SnapComms Comparison


Desktop Alert	SnapComms SnapComms, an Everbridge company	+	+
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About Desktop Alert enables the Nation’s emergency response community and industries to communicate emergency and important communications worldwide. From threats and hazard warnings through corporate messages, Desktop Alert provides multiple communications tools that deliver content directly to computer screens, email, mobile devices, SMS, large display and kiosks an. Desktop Alert is the only US internal communications company to receive coveted DISA security certification by the US DoD. Among our government clients, US Department of Defense, NATO Enterprise Worldwide (sole provider), US Army, US Air Force, US National Guard, and the US Academy at West Point. Among our corporate clients: Mercedes Benz, Atlantic Health, Honeywell, Promedica, Vanderbilt University, Scottrade, General Dynamics and SIAC. Desktop Alert is the only DoD certified vendor in the United States holding an active DISA APL.	About SnapComms is an Everbridge Company - The only end to end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email to inform and engage every employee. Dynamic, visual tools get 100% message readership over desktop, digital display, and mobile, whether staff are working from home or the workplace. Customizable features ensure staff see your messages at the right time, every time. Discover our suite of communication channels: alerts, tickers, screensavers, surveys, quizzes, newsletter, lock screen, wallpapers, emergency notifications, and digital signage. Pricing starts from 100+ staff.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Military. Police, Schools, Commercial, Industrial and Government Sectors	Audience Organizations interested in a multi-channel communications platform to reach and engage employees on desktop, mobile and digital signage
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 1.0 / 5 ease 2.0 / 5 features 1.0 / 5 design 2.0 / 5 support 2.0 / 5 Read all reviews	Reviews/Ratings Overall 4.2 / 5 ease 5.0 / 5 features 4.2 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews
Pros & Cons from Real Users Pros We didn’t use it in production, so limited evaluation. Initial onboarding calls were responsive though largely unnecessary in our use-case. Cons Name similarity caused purchasing confusion; verify vendor names before buying. Refund or refund-minus-services was declined after we halted deployment and requested itemization of “engineering time.” Onboarding leaned on vendor-led sessions rather than self-serve docs/videos, which would have sufficed in my opinion. UI felt dated and harder to operate than alternatives we evaluated.	Pros & Cons from Real Users Pros Ease of use. A good way to communicate with employees with the computer. The metrics inside the tool. The content folder makes it easy to use. Easy to send information, templates that help organize what you want to communicate. It speeds up the time used to send the interested parties. Our facility has undertaken a huge EHR Upgrade, which impacts every employee - this is a great way to reach everyone with updates. Our marketing department has started using the system to send out updates for upcoming events - my department uses the program to share updates and our nursing department uses it for Nursing Education. In a recent sudden downtime of systems-I used SnapComms to alert areas of downtime needs. Great pop-up and screensaver options with personalization to your company colors and logos. The special holiday popups are always a nice change of pace as well. Cons Ticker. Sometimes miss messages and don't pop back up again. It takes time to update on computers. Some functions can be improved to show more information, for example, polls. We have experienced no issues with using the product, it's very easy to train staff to update their sub-departments. Needs more holiday popups and maybe more ala cart options or the ability to build your own package.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Desktop Alert Founded: 2001 United States www.desktopalert.net	Company Information SnapComms, an Everbridge company Founded: 2002 United States www.snapcomms.com
Alternatives Honeywell Instant Alert Honeywell International	Alternatives DeskAlerts
Genasys	Netpresenter
Rave Panic Button Rave Mobile Safety	Channels Telelogos
Alert Broadcast Centre Enghouse Networks	Chanty
QComm View All	Blink View All
Categories Emergency Notification	Categories Cloud Communication Platform Collaboration Communications Critical Event Management (CEM) Digital Signage Emergency Notification Employee Communication Tools Employee Engagement Frontline Worker Communication Internal Communications IT Alerting Team Chat Team Communication
	Show More Features Employee Communication Tools Features Activity / News Feed Audio / Video Conferencing Blogs Chat / Messaging Employee Directory Event Calendar File Sharing Knowledge Management Newsletter Management Surveys & Feedback Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat
Integrations No info available.	Integrations No info available.
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