InformaCast

InformaCast

Singlewire Software
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About

Desktop Alert enables the Nation’s emergency response community and industries to communicate emergency and important communications worldwide. From threats and hazard warnings through corporate messages, Desktop Alert provides multiple communications tools that deliver content directly to computer screens, email, mobile devices, SMS, large display and kiosks an. Desktop Alert is the only US internal communications company to receive coveted DISA security certification by the US DoD. Among our government clients, US Department of Defense, NATO Enterprise Worldwide (sole provider), US Army, US Air Force, US National Guard, and the US Academy at West Point. Among our corporate clients: Mercedes Benz, Atlantic Health, Honeywell, Promedica, Vanderbilt University, Scottrade, General Dynamics and SIAC. Desktop Alert is the only DoD certified vendor in the United States holding an active DISA APL.

About

Singlewire Software is the developer of InformaCast, a leading software solution for fast and reliable emergency notifications. More than 7,000 organizations in over 50 countries use InformaCast for emergency mass notifications. Whether it’s an active shooter, severe weather, or another crisis situation, this award-winning software reaches mobile and on-premises devices with critical safety information. By giving organizations the means to develop a connected ecosystem of devices, InformaCast provides the speed and reach needed to share the right information, with the right people, at the right time. When communication matters most, InformaCast notification software provides the speed and reach to get critical information into the hands of the people who need it. This versatile mass communication system works with mobile and on-premises devices to protect people when emergencies strike.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Military. Police, Schools, Commercial, Industrial and Government Sectors

Audience

Enterprises and companies seeking a solution to manage all their operations and processes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 1.0 / 5
design 2.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We didn’t use it in production, so limited evaluation. Initial onboarding calls were responsive though largely unnecessary in our use-case.

Cons

  • Name similarity caused purchasing confusion; verify vendor names before buying. Refund or refund-minus-services was declined after we halted deployment and requested itemization of “engineering time.” Onboarding leaned on vendor-led sessions rather than self-serve docs/videos, which would have sufficed in my opinion. UI felt dated and harder to operate than alternatives we evaluated.

Pros & Cons from Real Users

Pros

  • The best part about InformaCast is it supports modern communication channels like SMS, Push & voice. Their are built in crisis communication templates & workflows.
  • The platform supports multimodal communication , including text, audio, & visual alerts, ensuring that emergency notifications are effectively delivered to a diverse audience.

Cons

  • There is a lack of integration with other emergency systems. The adoption requires getting employees to install separate app.
  • Implementing InformaCast involves a initial setup complexity, requiring coordination with existing infrastructure & ensuring compatibility with various communication systems.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Desktop Alert
Founded: 2001
United States
www.desktopalert.net

Company Information

Singlewire Software
Founded: 2009
United States
www.singlewire.com

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Honeywell Instant Alert

Honeywell Instant Alert

Honeywell International

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Honeywell Instant Alert

Honeywell Instant Alert

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Categories

Categories

Emergency Notification Features

Contact Management Supported
Geo Targeting Supported
Mass Notifications Supported
Scenario Planning Supported
Templates Supported
Two-Way Communication Not Supported

Integrations

Active Directory Not Supported
Arreya Not Supported
Cisco Webex Not Supported
D4H Not Supported
Ednetics Not Supported
Microsoft Teams Not Supported
Mutalink Not Supported
New Era Not Supported
Rave Collaborate Not Supported
Regroup Mass Notification Not Supported
Rise Vision Not Supported

Integrations

Active Directory Supported
Arreya Supported
Cisco Webex Supported
D4H Supported
Ednetics Supported
Microsoft Teams Supported
Mutalink Supported
New Era Supported
Rave Collaborate Supported
Regroup Mass Notification Supported
Rise Vision Supported
Claim Desktop Alert and update features and information
Claim Desktop Alert and update features and information
Claim InformaCast and update features and information
Claim InformaCast and update features and information