Desktop Alert vs. HipLink Comparison


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About Desktop Alert enables the Nation’s emergency response community and industries to communicate emergency and important communications worldwide. From threats and hazard warnings through corporate messages, Desktop Alert provides multiple communications tools that deliver content directly to computer screens, email, mobile devices, SMS, large display and kiosks an. Desktop Alert is the only US internal communications company to receive coveted DISA security certification by the US DoD. Among our government clients, US Department of Defense, NATO Enterprise Worldwide (sole provider), US Army, US Air Force, US National Guard, and the US Academy at West Point. Among our corporate clients: Mercedes Benz, Atlantic Health, Honeywell, Promedica, Vanderbilt University, Scottrade, General Dynamics and SIAC. Desktop Alert is the only DoD certified vendor in the United States holding an active DISA APL.	About A text message system to send reliable, SMS text messages or encrypted alerts to cell phones and pagers is an essential requirement for nearly all organizations, large or small. While this may sound routine, texting from a computer, it’s not. Being able to quickly and effectively reach all users from normal daily operations to extreme emergency situations demands a robust and reliable desktop text messaging software or Emergency Notification System for a complete communication platform for alert notifications. HipLink is the proven wireless SMS text message system and paging software for critical communication that serves as a communications backbone to manage a wide range of notifications. It enables instant communication via a browser and an Internet-connected computer desktop to send messages directly via SMS text to standard cell phone, smartphone, or pager. HipLink offers secure text alert software you can count on.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Military. Police, Schools, Commercial, Industrial and Government Sectors	Audience Organizations that need an emergency notification solution
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 1.0 / 5 ease 2.0 / 5 features 1.0 / 5 design 2.0 / 5 support 2.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros We didn’t use it in production, so limited evaluation. Initial onboarding calls were responsive though largely unnecessary in our use-case. Cons Name similarity caused purchasing confusion; verify vendor names before buying. Refund or refund-minus-services was declined after we halted deployment and requested itemization of “engineering time.” Onboarding leaned on vendor-led sessions rather than self-serve docs/videos, which would have sufficed in my opinion. UI felt dated and harder to operate than alternatives we evaluated.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Desktop Alert Founded: 2001 United States www.desktopalert.net	Company Information HipLink Founded: 1993 United States hiplink.com
Alternatives Honeywell Instant Alert Honeywell International	Alternatives DeskAlerts
Genasys	Text-Em-All
Rave Panic Button Rave Mobile Safety	One Call Now
Alert Broadcast Centre Enghouse Networks	CallingPost CallingPost Communications
QComm View All	PageGate NotePage View All
Categories Emergency Notification Supported	Categories Emergency Notification Supported EMS Supported HIPAA Compliant Messaging Supported Proactive Notification Supported
	Show More Features EMS Features Availability Indicator Not Supported Billable Items Tracking Not Supported Daily Unit Loading Analysis Not Supported Dispatch Monitoring Supported Electronic Signature Not Supported EMS Service Roles Time Clock Not Supported Equipment Tracking Not Supported Fleet Management Not Supported NEMSIS Compliance Not Supported Patient Database Not Supported Point-of-Service Data Not Supported Refusal Statements Not Supported Shift Management Not Supported Supply Management Not Supported
Integrations No info available.	Integrations No info available.
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