DeskTime

DeskTime

Draugiem Group
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About

DeskTime is a high-performance, automated time tracking and workforce management solution for teams and freelancers. It runs silently in the background, logging computer activity from the moment of boot-up to ensure 100% accurate data without the need for manual timers. ⏱️ Key Features for Efficient Teams: ✅ Auto-Tracking: Log arrival, departure, and total work hours automatically. ⚡ ✅ Productivity Insights: Categorize URLs and apps to calculate real-time efficiency scores. 📈 ✅ Project Tracking: Assign time to specific tasks for precise client billing and project costing. 💸 ✅ Workforce Tools: Integrated shift scheduling and an absence calendar for streamlined HR. 📅 ✅ Secure & Integrated: GDPR/ISO 27001 compliant. Connects with Jira, Asana, Trello, and more. ⚙️ Eliminate manual timesheets and boost team productivity by up to 30% with DeskTime 🚀

About

Traqq is time tracking software that helps organizations record work hours, manage projects, and gain visibility into how time is spent across teams. It provides a transparent way to track work without screenshots, screen recording, or activity monitoring. Users can create time entries with projects, tasks, tags, and billable status, use automatic timers or manual entries, and generate timesheets from tracked work. Traqq connects time tracking with project and financial data, allowing teams to manage clients, billing and cost rates, expenses, and project reports. The platform includes workload analytics, scheduling, attendance tracking, and team reports to help managers understand capacity and resource allocation. Traqq is available through web, Windows and macOS desktop apps, and browser extensions. The Traqq browser extension connects to popular tools such as Asana, Jira, Jitsi, Notion, and Canva.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

DeskTime is best for medium to large companies, as well as freelancers who want to boost productivity without overworking. The app makes it easy to manage teams and bill clients with accurate data and proof of work. DeskTime currently has more than 323k users in 14.6k companies across the globe.

Audience

Traqq serves organizations of all sizes that want to understand how time is spent across teams, projects, and clients while maintaining a privacy-focused approach to time tracking.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$7/user/month
DeskTime Pro: $7/month per user
DeskTime Premium: $7/month per user
Free Version Not Supported
Free Trial Supported

Pricing

$0
Traqq has a free plan for small teams, including up to 3 users and 1 project. Paid plans start at $4 per user/month and add unlimited projects and additional features. Discounted quarterly and annual billing options are available, along with a 14-day free trial for paid plans.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.5 / 5
features 4.4 / 5
design 4.5 / 5
support 4.2 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.6 / 5
design 4.9 / 5
support 4.8 / 5

Pros from Real Users

Pros

  • I am able to track the hours I work on each customer’s projects and bill each customer accurately, including with screenshot logs
  • The programme is extremely good for the time and software of the screen to be tracked. It also enables our company to observe on what all remote workers work. At this moment, this is unworthy. It also allows us to make what we need and who has time to do it a priority.
  • It's a very good software for tracking the screen time and software utilized in a day. It records all the time and provides the report of usage. It helps in planning of software needed to install and manage the timing of the staff as well.
  • This is an all-in-one computer monitoring system that has paid for itself since it has been implemented. The software allows my employees to better track their time without having to be obsessed with it. It also allows our organization to see what all the remote workers are working on. This is invaluable at this time. It also helps us to prioritize what we need to work on, and who has time to do it.
  • DeskTime has made very easy process of work from home. we can monitor all the basic think through Desktime. It also shows software/application wise time spend details.
  • It is the most user friendly monitoring tool and there is an option to not track the browser and it is visible to the user so they know you are not hiding something from them.
  • What I really liked about Desktime was the real-time (or at least almost real-time) dashboard of who was online or who wasn't (compared to other software that I tried). Also the auto logging in is a good feature that's also not available on other platforms. There's some cool stuff like a team resource area where you can see all the people in your org and that's helpful if you don't have a central area to put up that information. Also, the productive monitor is probably the best so far out of all the platforms I've tried. It lets you know who's doing questionable things and takes screenshots so you can remediate ASAP. It's also the least expensive option with tiered discounts for higher volume of seats which is a nice bonus.
  • DeskTime has been very helpful with tracking employee's productivity and actually increasing productivity, since our employees know that their activity is being tracked. It is very easy to use and being able to integrate Trello to create projects is a big plus.
  • This tool is great and is pretty accurate when it comes to verifying idle time. I also like the ability to see machine names of servers acceded using RPD client. Simply hover over any application used and you can see more details for each application.
  • A feature I like and find useful are the screenshots. It has been beneficial to go back for review and find information that was not thought of to be important at the time and was not saved or documented. The screenshots give a clear and accurate of overlooked information. It's great and convenient.

Pros & Cons from Real Users

Pros

  • For our needs, this is the most cost-effective solution. When we were looking for a time management application, we had the following requirements: - The client installs seamlessly on Windows 11, macOS, and Ubuntu. - Minimal client setup after installation and registration. - Easy client management during operation. - Ethical operation (both employees and management receive the same data). - Four levels of management allow flexible customization to suit our tasks. - Web-based management is intuitive and user-friendly, requiring no additional training. - We contacted support a couple of times: they quickly resolved our issues and answered additional questions.
  • Super easy to use with a simple, no-frills design that just works. The web interface looks nice and is really intuitive. Data syncs quickly, so everything stays up to date in real-time.
  • Really like the reporting features, the dashboard charts make it easy to visualize our data at glance. Also like how there's an option to disable the activity tracking.
  • I love the reminders to start tracking, as I usually just open my computer and start working. This way, I lose a couple of minutes of tracking at worst, instead of hours. The timeline and reports are great - I can see where I spend most of my time (the apps and websites I use) so it gives me control over my work. I use it to create detailed daily reports for my work, and the breakdowns help me justify what exactly I did in a given time period to my clients. The design is really intuitive, so I don't ever need to resort to any complicated documentation to figure out what I need to press and where.
  • Traqq's interface is super intuitive, making it easy to track your time. I also really appreciate smart notifications (they remind you to take breaks or alert you if you forget to turn the timer on).

Cons

  • All my laptop applications are in dark mode, but Traqq doesn’t have a dark theme, which is annoying. I’ve already written to them, but Traqq lacks an automatic tracking shutdown feature at the end of the workday. This is particularly frustrating when I start Netflix after work to watch my favorite series.
  • I don’t actually need all the features it offers. It’d be cool if they had different plans so you could pick the features you really need.
  • The PTO tracking could use some work and there's no ability to customize the calendar to show national holidays.
  • It would be great if there was a mobile app for it, so I could track my phone app usage. The site could also benefit from having an online chat for troubleshooting, though I haven't really had to resort to contacting support as of writing this.
  • For me, it would be more convenient if the tool allowed me to track time for separate tasks, so I could get a more detailed overview of where my time is spent. That said, you can still get a good sense of what’s taking up your time since the tool shows app and website usage.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Draugiem Group
Founded: 2011
Latvia
www.desktime.com

Company Information

Traqq
Founded: 2020
Australia
traqq.com

Alternatives

Alternatives

WorkTrak

WorkTrak

Blue Mango Labs
ProHance

ProHance

ProHance India Private Limited

Categories

DeskTime is a fully automated attendance tracking system that eliminates the need for manual punch clocks and paper timesheets. ⏱️ Designed for modern teams, it launches the moment an employee starts their computer, providing 100% accurate data on arrival and departure times. No more manual entry errors or forgotten logs! ✅ ✅ Real-Time Presence: See who is at work, who is late, and who is away at a glance. ✅ Automated Records: Generate daily, weekly, and monthly attendance reports effortlessly. ✅ Absence Management: Track sick days, vacations, and business trips in a single view. 📅 ✅ Idle Detection: Automatically detect breaks to ensure attendance logs reflect actual active work time. Transform your HR processes and replace outdated biometric systems with DeskTime’s seamless digital attendance tracking. 🚀

DeskTime offers a transparent and ethical approach to employee monitoring, providing managers with the visibility needed for remote and hybrid teams. 👁️ Our software focuses on data-driven performance rather than micromanagement, giving you the proof-of-work needed to maintain high standards. ✅ URL & App Tracking: See which websites and software your team uses throughout the day. ✅ Optional Screenshots: Capture screen snapshots at custom intervals with blurring for privacy. 📸 ✅ Activity Rates: Monitor keyboard and mouse activity to identify engagement levels. ✅ Private Time Mode: Build trust by allowing employees to pause all monitoring for personal tasks. 🔒 Identify your top performers, secure company resources, and ensure your remote team stays focused on what matters most. ⚙️

DeskTime simplifies complex workforce planning with its integrated Shift Scheduling and Work Schedules module. 📅 Perfect for teams with varying hours or remote shifts, DeskTime enables you to plan, assign, and manage your workforce within the same app used for time tracking. ✅ Shift Management: Create and assign shifts to ensure optimal staffing levels for every project. ✅ Preference Requests: Allow employees to request specific shifts, improving team satisfaction and flexibility. 👥 ✅ Template Creation: Save time by creating shift templates for repeating schedules. ✅ Attendance Comparison: Automatically compare scheduled shifts with actual work hours to identify coverage gaps or overtime. Ensure your team is always in the right place at the right time with DeskTime’s intuitive scheduling tools. ⚡

Time & Attendance Supported

DeskTime provides a complete Time & Attendance solution that bridges the gap between workforce oversight and payroll accuracy. ⏱️ Combining automated punch-ins with detailed activity logs, it serves as the ultimate "virtual office" for global and local teams alike. ✅ Automated Punch Clock: Log arrival and departure times automatically via computer activity. ✅ Comprehensive Absence Calendar: Manage leave requests, sick days, and vacations in one place. 📅 ✅ Timesheet Automation: Generate audit-ready attendance records that are ready for payroll. ✅ Efficiency Scores: Compare attendance with productivity to see the real impact of your workforce. 📈 Simplify compliance, reduce administrative overhead, and get a 360-degree view of your workforce with DeskTime. 🚀

Time Tracking Supported

DeskTime is a high-performance, automated time tracking solution that helps teams and freelancers reclaim lost hours. ⏱️ By running silently in the background, it captures every billable second without requiring employees to start or stop a timer. This "set-it-and-forget-it" approach ensures 100% accuracy. ✅ Project Tracking: Assign time to specific tasks and clients to ensure precise billing and budget management. 💸 ✅ Productivity Analysis: Categorize URLs and apps to see exactly where your time goes. 📈 ✅ Document Title Tracking: Log specific files worked on for granular project insights. ✅ Detailed Reports: Export ready-made timesheets in .XLSX or .CSV for fast, error-free invoicing. Stop guessing your billable hours. Let DeskTime provide the data you need to boost your profitability by up to 30%. 🚀

Categories

Project Tracking Supported
Remote Work Supported
Time and Expense Supported
Time Tracking Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Not Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Supported
Email Monitoring Supported
Keystroke Recording Not Supported
Productivity Analysis Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Supported
Time Tracking Supported

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Not Supported
Employee Database Supported
Expense Tracking Not Supported
Mobile Time Tracking Supported
Multiple Billing Rates Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Not Supported
Calendar Management Supported
Employee Database Supported
Group Scheduling Not Supported
Messaging Supported
Mobile Access Not Supported
Payroll Management Not Supported
Reporting/Analytics Not Supported
Resource Management Not Supported
Schedule Distribution Not Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Not Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Not Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Not Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Not Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Employee Monitoring Features

Activity Monitoring Not Supported
Browsing History Not Supported
Email Monitoring Not Supported
Keystroke Recording Not Supported
Productivity Analysis Not Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Supported
Time Tracking Supported

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Supported
Employee Database Supported
Expense Tracking Supported
Mobile Time Tracking Not Supported
Multiple Billing Rates Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Not Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Not Supported

Project Tracking Features

Collaboration Tools Not Supported
Cost-to-Completion Tracking Supported
Gantt Charts Not Supported
Kanban Board Not Supported
Milestone Tracking Not Supported
Percent-Complete Tracking Not Supported
Prioritization Not Supported
Status Tracking Not Supported
Time & Expense Tracking Supported

Remote Work Features

Collaboration Not Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Not Supported
Live Chat Not Supported
Meeting Management Not Supported
Project Management Supported
Remote Access Not Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Supported
Time Zone Tracking Supported
Video Chat Not Supported
Web Conferencing Not Supported

Time and Expense Features

Activity Tracking Not Supported
Billable Hours Tracking Supported
Billing Rate Management Supported
Expense Tracking Supported
Invoice Processing Supported
Multiple Billing Rates Supported
Project Tracking Supported
Reimbursement Management Not Supported
Time Tracking by Client Supported
Time Tracking by Project Supported

Integrations

Asana Supported
GitLab Supported
Jira Supported
Trello Supported
ActiveCollab Not Supported
Basecamp Not Supported
Bitbucket Not Supported
Canva Not Supported
Confluence Not Supported
Figma Not Supported
Jitsi Not Supported
Linear Not Supported
Microsoft Outlook Supported
Mural Not Supported
Notion Not Supported
Pipedrive Not Supported
Todoist Not Supported
Wrike Not Supported
YouTrack Not Supported
Zapier Supported

Integrations

Asana Supported
GitLab Supported
Jira Supported
Trello Supported
ActiveCollab Supported
Basecamp Supported
Bitbucket Supported
Canva Supported
Confluence Supported
Figma Supported
Jitsi Supported
Linear Supported
Microsoft Outlook Not Supported
Mural Supported
Notion Supported
Pipedrive Supported
Todoist Supported
Wrike Supported
YouTrack Supported
Zapier Not Supported
Claim Traqq and update features and information
Claim Traqq and update features and information