DeskTime

DeskTime

Draugiem Group
ProHance

ProHance

ProHance India Private Limited
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About

DeskTime is a high-performance, automated time tracking and workforce management solution for teams and freelancers. It runs silently in the background, logging computer activity from the moment of boot-up to ensure 100% accurate data without the need for manual timers. ⏱️ Key Features for Efficient Teams: ✅ Auto-Tracking: Log arrival, departure, and total work hours automatically. ⚡ ✅ Productivity Insights: Categorize URLs and apps to calculate real-time efficiency scores. 📈 ✅ Project Tracking: Assign time to specific tasks for precise client billing and project costing. 💸 ✅ Workforce Tools: Integrated shift scheduling and an absence calendar for streamlined HR. 📅 ✅ Secure & Integrated: GDPR/ISO 27001 compliant. Connects with Jira, Asana, Trello, and more. ⚙️ Eliminate manual timesheets and boost team productivity by up to 30% with DeskTime 🚀

About

ProHance is a cutting-edge, global operations management platform. Top Fortune companies are using ProHance in their global centers to unlock the true value of their human capital. ProHance is enabling organizations to drive efficiency while optimizing employee utilization with deep insights on employee and team performance. Our SaaS-based modular approach allows an enterprise to effectively measure time and effort contribution with over 100 + customizable reports. Our clients trust ProHance and have experienced productivity gains of 15% – 30% in less than 3 months of deploying our solution. With 370,000+ users across 25 countries. ProHance is fast being accepted as a critical enabler for organizations to build a workforce that is connected, visible, engaged & optimized.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

DeskTime is best for medium to large companies, as well as freelancers who want to boost productivity without overworking. The app makes it easy to manage teams and bill clients with accurate data and proof of work. DeskTime currently has more than 323k users in 14.6k companies across the globe.

Audience

IT, ITES (BPO/KPO), Shared Services, Global Innovation Centers, etc.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$7/user/month
DeskTime Pro: $7/month per user
DeskTime Premium: $7/month per user
Free Version
Free Trial

Pricing

Module-Based Pricing
Free Version
Free Trial

Reviews/Ratings

Overall 4.6 / 5
ease 4.5 / 5
features 4.4 / 5
design 4.5 / 5
support 4.2 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • I am able to track the hours I work on each customer’s projects and bill each customer accurately, including with screenshot logs
  • The programme is extremely good for the time and software of the screen to be tracked. It also enables our company to observe on what all remote workers work. At this moment, this is unworthy. It also allows us to make what we need and who has time to do it a priority.
  • It's a very good software for tracking the screen time and software utilized in a day. It records all the time and provides the report of usage. It helps in planning of software needed to install and manage the timing of the staff as well.
  • This is an all-in-one computer monitoring system that has paid for itself since it has been implemented. The software allows my employees to better track their time without having to be obsessed with it. It also allows our organization to see what all the remote workers are working on. This is invaluable at this time. It also helps us to prioritize what we need to work on, and who has time to do it.
  • DeskTime has made very easy process of work from home. we can monitor all the basic think through Desktime. It also shows software/application wise time spend details.
  • It is the most user friendly monitoring tool and there is an option to not track the browser and it is visible to the user so they know you are not hiding something from them.
  • What I really liked about Desktime was the real-time (or at least almost real-time) dashboard of who was online or who wasn't (compared to other software that I tried). Also the auto logging in is a good feature that's also not available on other platforms. There's some cool stuff like a team resource area where you can see all the people in your org and that's helpful if you don't have a central area to put up that information. Also, the productive monitor is probably the best so far out of all the platforms I've tried. It lets you know who's doing questionable things and takes screenshots so you can remediate ASAP. It's also the least expensive option with tiered discounts for higher volume of seats which is a nice bonus.
  • DeskTime has been very helpful with tracking employee's productivity and actually increasing productivity, since our employees know that their activity is being tracked. It is very easy to use and being able to integrate Trello to create projects is a big plus.
  • This tool is great and is pretty accurate when it comes to verifying idle time. I also like the ability to see machine names of servers acceded using RPD client. Simply hover over any application used and you can see more details for each application.
  • A feature I like and find useful are the screenshots. It has been beneficial to go back for review and find information that was not thought of to be important at the time and was not saved or documented. The screenshots give a clear and accurate of overlooked information. It's great and convenient.

Pros & Cons from Real Users

Pros

  • - It provides detailed insights and run smooth in every scenario. - It is quite transparent, and it has been a major contributor of the productivity increment in our team. - The support team is responsive and quick in solving problems.
  • The detailing of the data is brilliant. Excellent after-sales support. Friendly and Quite Simple User Interface Helps both In-office and WFH scenarios.
  • - Time tracking tool is quite great, it provides with the best solutions. - The tool enables tracking the time spent by employees productively with the help of various features. - With the help of productivity tools like workload analysis, we can easily check and improve our work load. - It enables transparency to drive efficiencies and productivity within the teams especially during WFH scenarios.
  • I really like the variety of reports that ProHance provides. This really helps in deep diving into the entire work shift of the users and makes it easy for the manager to monitor and distribute the work to the user. Also, It triggered comprehensive reports, a Real-time dashboard, and a Customer support team.
  • I love this tool - it is great for my team and we love using it every day of work. It has increased our business productivity!

Cons

  • - The tool works efficiently and improves productivity. There has not been any con faced by me or any of my team members while using ProHance.
  • Can be perceived as a tool that might give some organization's a perception of closely monitoring their employees or tracking their activity and doubting their work ethics at times. (Which is not the scenario since the tool offers a lot more).
  • - User interface needs constant training to function smoothly.
  • The user interface could be improved. Rest I believe everything works well for us.
  • Never had any issues with this tool - when we do experience any bugs they are quickly fixed.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Draugiem Group
Founded: 2011
Latvia
www.desktime.com

Company Information

ProHance India Private Limited
Founded: 2009
India
www.prohance.net

Alternatives

Alternatives

Sapience

Sapience

Sapience Analytics
ProHance

ProHance

ProHance India Private Limited
DeskTrack

DeskTrack

Aryavrat Infotech Inc.
Clockify

Clockify

CAKE.com Inc.

Categories

DeskTime is a fully automated attendance tracking system that eliminates the need for manual punch clocks and paper timesheets. ⏱️ Designed for modern teams, it launches the moment an employee starts their computer, providing 100% accurate data on arrival and departure times. No more manual entry errors or forgotten logs! ✅ ✅ Real-Time Presence: See who is at work, who is late, and who is away at a glance. ✅ Automated Records: Generate daily, weekly, and monthly attendance reports effortlessly. ✅ Absence Management: Track sick days, vacations, and business trips in a single view. 📅 ✅ Idle Detection: Automatically detect breaks to ensure attendance logs reflect actual active work time. Transform your HR processes and replace outdated biometric systems with DeskTime’s seamless digital attendance tracking. 🚀

DeskTime offers a transparent and ethical approach to employee monitoring, providing managers with the visibility needed for remote and hybrid teams. 👁️ Our software focuses on data-driven performance rather than micromanagement, giving you the proof-of-work needed to maintain high standards. ✅ URL & App Tracking: See which websites and software your team uses throughout the day. ✅ Optional Screenshots: Capture screen snapshots at custom intervals with blurring for privacy. 📸 ✅ Activity Rates: Monitor keyboard and mouse activity to identify engagement levels. ✅ Private Time Mode: Build trust by allowing employees to pause all monitoring for personal tasks. 🔒 Identify your top performers, secure company resources, and ensure your remote team stays focused on what matters most. ⚙️

DeskTime simplifies complex workforce planning with its integrated Shift Scheduling and Work Schedules module. 📅 Perfect for teams with varying hours or remote shifts, DeskTime enables you to plan, assign, and manage your workforce within the same app used for time tracking. ✅ Shift Management: Create and assign shifts to ensure optimal staffing levels for every project. ✅ Preference Requests: Allow employees to request specific shifts, improving team satisfaction and flexibility. 👥 ✅ Template Creation: Save time by creating shift templates for repeating schedules. ✅ Attendance Comparison: Automatically compare scheduled shifts with actual work hours to identify coverage gaps or overtime. Ensure your team is always in the right place at the right time with DeskTime’s intuitive scheduling tools. ⚡

DeskTime provides a complete Time & Attendance solution that bridges the gap between workforce oversight and payroll accuracy. ⏱️ Combining automated punch-ins with detailed activity logs, it serves as the ultimate "virtual office" for global and local teams alike. ✅ Automated Punch Clock: Log arrival and departure times automatically via computer activity. ✅ Comprehensive Absence Calendar: Manage leave requests, sick days, and vacations in one place. 📅 ✅ Timesheet Automation: Generate audit-ready attendance records that are ready for payroll. ✅ Efficiency Scores: Compare attendance with productivity to see the real impact of your workforce. 📈 Simplify compliance, reduce administrative overhead, and get a 360-degree view of your workforce with DeskTime. 🚀

DeskTime is a high-performance, automated time tracking solution that helps teams and freelancers reclaim lost hours. ⏱️ By running silently in the background, it captures every billable second without requiring employees to start or stop a timer. This "set-it-and-forget-it" approach ensures 100% accuracy. ✅ Project Tracking: Assign time to specific tasks and clients to ensure precise billing and budget management. 💸 ✅ Productivity Analysis: Categorize URLs and apps to see exactly where your time goes. 📈 ✅ Document Title Tracking: Log specific files worked on for granular project insights. ✅ Detailed Reports: Export ready-made timesheets in .XLSX or .CSV for fast, error-free invoicing. Stop guessing your billable hours. Let DeskTime provide the data you need to boost your profitability by up to 30%. 🚀

Categories

Attendance Tracking Features

Absence Management
Calendar Management
Employee Scheduling
Employee Time Clock
FMLA Tracking
Overtime Tracking
Reporting/Analytics
Self Service Portal
Time Tracking
Timesheets
Vacation / Leave Tracking

Employee Monitoring Features

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Time Tracking Features

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Employee Scheduling Features

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Attendance Tracking Features

Absence Management
Calendar Management
Employee Scheduling
Employee Time Clock
FMLA Tracking
Overtime Tracking
Reporting/Analytics
Self Service Portal
Time Tracking
Timesheets
Vacation / Leave Tracking

Employee Monitoring Features

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Time Tracking Features

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Business Performance Management Features

Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Business Process Management Features

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Productivity Features

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Task Management Features

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Time Clock Features

Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking

Workflow Management Features

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Integrations

Asana
GitLab
Google Calendar
Jira
Jira Service Management
Microsoft Outlook
Oracle APEX
SAP Access Control
Salesforce
ServiceNow
Tableau
Trello
Zapier

Integrations

Asana
GitLab
Google Calendar
Jira
Jira Service Management
Microsoft Outlook
Oracle APEX
SAP Access Control
Salesforce
ServiceNow
Tableau
Trello
Zapier
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