DepotService360

DepotService360

RMB Solutions
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About

DepotService360 is a service management solution for companies that handle product returns, repairs, calibration, warranty work, and customer service requests. It helps teams manage the full depot service process manually, from customer contact and RMA creation to receiving, inspection, quoting, repair, quality check, shipping, billing, and reporting. The product is designed to give service teams better control over each step of the repair workflow, keeping customer details, work orders, parts used, technician activity, invoices, and service history organized in one place. It also supports ERP integration for customer records, inventory availability, invoicing, credit memos, and reporting.

About

Sattotal is cloud software for repair shops and service centers that fix phones, computers, appliances and electronics. It covers the whole repair lifecycle in one place, from the moment the device comes in until the customer picks it up. Repair workflow: device check-in with photos and customer signature, PDF intake receipt, repair statuses with technician notes and full history, and a QR-code tracking page so customers can check the status online. Quotes and customers: quotes sent by email that customers approve or reject online, customer CRM, device database and automatic notifications at every step. Shop management: spare-parts inventory across multiple warehouses, warranties and RMA, point of sale and invoicing (in supported countries), analytics, an AI assistant, CSV import, and roles and permissions per technician. Built for every market: available in 19 languages and adapted to 44 countries, with local tax IDs, taxes, currency and consumer law.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Manufacturers

Audience

Repair shops and technical service centers for phones, computers, appliances and electronics

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$15/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

RMB Solutions
Founded: 2005
United States
rmbsolutions.net

Company Information

Sattotal
Founded: 2026
Spain
sattotal.com

Alternatives

Alternatives

iDepo

iDepo

iInterchange Systems
SmartRepair System

SmartRepair System

Quantumic IT Solutions
iTankDepo

iTankDepo

iInterchange Systems

Categories

Returns Management Supported

Categories

Repair Shop Supported

Integrations

No info available.

Integrations

No info available.
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