DepotService360

DepotService360

RMB Solutions
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About

DepotService360 is a service management solution for companies that handle product returns, repairs, calibration, warranty work, and customer service requests. It helps teams manage the full depot service process manually, from customer contact and RMA creation to receiving, inspection, quoting, repair, quality check, shipping, billing, and reporting. The product is designed to give service teams better control over each step of the repair workflow, keeping customer details, work orders, parts used, technician activity, invoices, and service history organized in one place. It also supports ERP integration for customer records, inventory availability, invoicing, credit memos, and reporting.

About

With the advancing technology and the innovative means of marketing, manufacturing, and delivering goods globally, companies are expanding their business into previously unreachable markets. The advent of this explosion of commerce creates great opportunities to improve and streamline the process to support such growth in this new paradigm. Our solution is focused on improving the management of the reverse side of the Commerce and Supply Chain or Reverse Commerce Management - RCM. Built on Internet standard software, Returngoods was designed as a complete intuitive solution to help our customers address the challenges of managing the return process. From your customers down to your, suppliers, manufacturers, distributors, and outsource logistics companies, Returngoods improves the RCM interaction and communication.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Manufacturers

Audience

Companies that need a returns management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$29.99 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RMB Solutions
Founded: 2005
United States
rmbsolutions.net

Company Information

Returngoods
Founded: 2004
United States
www.returngoods.com

Alternatives

Alternatives

iDepo

iDepo

iInterchange Systems
iTankDepo

iTankDepo

iInterchange Systems

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

No info available.

Integrations

No info available.
Claim DepotService360 and update features and information
Claim DepotService360 and update features and information
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