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About

Stay connected to your patients & prepare your practice for the days ahead. As the Coronavirus pandemic continues, effective communication with clients is more important than ever. Demandforce can help you maintain that connection with our all-in-one solution & newly developed COVID-19 tools. The Demandforce mobile app lets you easily manage and run your business from anywhere with instant access to your most valuable information. Download the app for free today on the App Store and Google Play. Expand patient access, deliver faster care, and generate more revenue with Demandforce Telemedicine, featuring: HIPAA compliant video conferencing, secure messaging, online billing and more. Staying connected to clients and patients during the pandemic is made easy with our ready-to- use COVID-19 email templates. Use our templates or create your own from scratch to send informative communications to your client base.

About

Emitrr is a human-like smart receptionist for small businesses. With Emitrr, business owners don’t have to worry about missing customer calls and can focus on their business growth, while Emitrr handles customer queries like booking appointments, quotes, FAQs, and more. A smarter phone system that integrates with your EHR/CRM, resulting in real-time conversion metrics, reduced average handling time with screen pop, and more! Convert customers with web chat that continues the conversation on text, so your patients never have to wait on the web. Most small businesses spend a lot of dollars on building a website, advertising, SEO, and other forms of marketing. In addition, small businesses work very hard to channel these customers to the website and more than a quarter of these web visitors never get converted. Your customers are not tied to a live chat on the web. Convert customers even when they walk away from the web.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small businesses, medical offices, and more

Audience

Customer interaction and engagement software for local businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The marketing letters option was great to send patients like a newsletter but nothing else seemed to work well.

Cons

  • The support, customer service was horrible. In a years time we had at least 5 different "reps". Canceled the service after our contract was up and still charged our credit card for 3 more months!

Pros & Cons from Real Users

Pros

  • It does a great job at automating various tasks at my office like Follow ups, Review requests, Marketing campaigns, reactivating past customers. My online reputation has seen a major improvement in the last 3 months.

Cons

  • whatever issues i have faced on the product have been resolved by the Emitrr team in less than 30 minutes.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Demandforce
Founded: 2003
United States
www.demandforce.com

Company Information

Emitrr
Founded: 2019
United States
emitrr.com

Alternatives

KUKUI

KUKUI

Kukui

Alternatives

Curogram

Curogram

Curogram, Inc.

Categories

Categories

Business VoIP Supported
Conversational AI Supported
Customer Service Supported
Dental Supported
Patient Engagement Supported
Review Management Supported
SMS Marketing Supported
Telephony Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Not Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Not Supported
Social Sharing Not Supported
White Label Not Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Not Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Not Supported
Content Management Not Supported
Email Distribution Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Supported
Template Management Supported
Video Content Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Not Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Not Supported
Social Sharing Supported
White Label Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Supported
Call Center Management Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Dental Features

Appointment Management Supported
Appointment Reminders Not Supported
Claims Management Not Supported
Clinical Charting Not Supported
Imaging Not Supported
Inventory Management Supported
Patient Account Management Not Supported
Patient Billing Not Supported
Patient Records Management Not Supported
Treatment Planning Not Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Not Supported
Collaboration Not Supported
Messaging Not Supported
Mobile Access Supported
Patient Education Not Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Supported
Self Management Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Integrations

DentiMax Supported
123Pet Software Supported
ALLDATA Supported
AutoFluent Supported
Axis LMS Not Supported
DaySmart Salon Supported
Dentrix Not Supported
DrChrono Supported
EagleSoft Not Supported
EasyRO Supported
Merchant Centric Supported
Nextech Supported
Open Dental Software Supported
OrthoTrac Supported
Practice-Web Dental Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Sensei Cloud Supported
WinOMS Supported

Integrations

DentiMax Supported
123Pet Software Not Supported
ALLDATA Not Supported
AutoFluent Not Supported
Axis LMS Supported
DaySmart Salon Not Supported
Dentrix Supported
DrChrono Not Supported
EagleSoft Supported
EasyRO Not Supported
Merchant Centric Not Supported
Nextech Not Supported
Open Dental Software Not Supported
OrthoTrac Not Supported
Practice-Web Dental Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Sensei Cloud Not Supported
WinOMS Not Supported
Claim Demandforce and update features and information
Claim Demandforce and update features and information
Claim Emitrr and update features and information
Claim Emitrr and update features and information