Text

Text

Text Inc.
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About

Delpha is an AI‑driven data quality solution that uses intelligent AI agents to analyze, score, and correct customer records across six critical dimensions, delivering actionable recommendations with confidence. Delpha rapidly identifies and prioritizes data issues; it can seamlessly merge duplicate accounts, contacts, and leads. It provides real‑time alerts when contacts change roles and constructs precise, 360° account hierarchies. It ensures accurate pipelines to boost revenue and minimize CRM maintenance, and the LinkedIn Connector for Salesforce enriches leads automatically within your sales platform. By combining automatic and co‑pilot manual correction options under user supervision, Delpha empowers sales, marketing, finance, and operations teams to drive data‑backed decision making, optimize campaign targeting, streamline financial reporting, and support mergers and acquisitions.

About

Text is an AI customer service platform - AI agent, live chat, and help desk in one place. Provide support, capture leads, and convert tickets into sales. Text surfaces buying signals in ordinary chats. Your team can monetize them before the moment passes. • AI agent: resolves routine tasks, so your team handles only the chats that need a human • Live chat: triggers proactive chats based on visitor behavior, so browsers buy before they leave • Help desk: routes chats to right agents with full context, so nothing gets lost • Copilot: surfaces reply suggestions and customer history on demand, so every response is accurate and fast • Lead capture: qualifies visitors and collects details after hours, so follow-ups start with context • Workflows: connects Text to other tools, so routing, tagging, and follow-ups run automatically Service that resolves faster, captures more, and turns tickets into sales. Trusted by 35,000+ companies. Free for 14 days.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Sales, marketing and operations teams seeking a tool to maintain clean, accurate customer records and maximize revenue performance

Audience

Companies seeking a solution to scale customer support and engagement using AI agents to automate chat, ticketing, and conversational workflows across multiple channels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$300 per month
Free Version
Free Trial

Pricing

$25 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Delpha
Founded: 2020
France
delpha.io

Company Information

Text Inc.
Founded: 2002
United States
www.text.com

Alternatives

Alternatives

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

BigCommerce
Ecwid
Facebook Messenger
Gmail
LinkedIn
Salesforce
Shopify
Squarespace
Webflow
WhatsApp
WooCommerce
WordPress

Integrations

BigCommerce
Ecwid
Facebook Messenger
Gmail
LinkedIn
Salesforce
Shopify
Squarespace
Webflow
WhatsApp
WooCommerce
WordPress
Claim Delpha and update features and information
Claim Delpha and update features and information
Claim Text and update features and information
Claim Text and update features and information