Delivered vs. SnapEngage Comparison


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Headquartered in San Francisco, it operates worldwide. 8,478 Ratings Visit Website 3CX 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. 1,237 Ratings Visit Website Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,194 Ratings Visit Website ActiveCampaign ActiveCampaign is the autonomous marketing platform that transforms how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Within a single tool, you get real-time reporting and proactive optimizations in addition to market-leading deliverability and integration with 1000+ apps. With a user-friendly interface and a comprehensive suite of features, ActiveCampaign's platform is powerful, accessible, and designed to scale with your business. It's also easy to get started: While traditional tools force teams through long setup cycles and training, ActiveCampaign delivers measurable lifts in engagement and conversions in days. 89% of surveyed customers say the platform meets their business needs better than the competition, and 88% say ActiveCampaign delivers value faster than competitors. Read our ROI report for methodology 17,400 Ratings Visit Website GetResponse GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward. 1,801 Ratings Visit Website CTM CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes. 939 Ratings Visit Website Pipedrive Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmenting and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier. 12,537 Ratings Visit Website Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. 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For faster checks and advanced features, paid plans offer 1-minute or 30-second intervals, along with SSL certificate, domain expiry, and heartbeat (cron job) monitoring. You can also create up to 100 status pages, customize them to match your brand, protect them with a password, and allow subscribers to receive updates. Get notified instantly via email, SMS, voice calls, or integrations with Slack, Zapier, PagerDuty, Splunk On-Call, Telegram, Webhooks, Discord, Mattermost, Pushbullet, Microsoft Teams, Google Chat, Pushover, and more. Mobile push notifications are available through the iOS and Android apps. Other features include maintenance windows, incident tracking with root cause analysis, tags, comments, and filters. Share account with other team members. 880 Ratings Visit Website net2phone net2phone is an AI-powered business communication platform for companies serious about customer experience. 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About Delivered provides the most modern and scalable messaging service to any brand that has a mobile or web application with customers. You can now enable social media features in your own service. Communal features along with chat tools will explode your customers' user experience and will engage them like never before. We provide a real-time, top-notch Messaging Solution to build a chat app & in-app messaging to your service, whether it is a native iOS or Android app or a website. With customization tools, you can integrate it to be a seamless part of your service's user flow and brand. With our moderation tools, you have the power to explore your chat data and protect the integrity of your brand. Manage conversations and export messaging data. Get the required data of basic and custom chats through analytics along with premium moderation tools.	About SnapEngage is a fully featured live chat software suitable for support and sales teams. SnapEngage features a host of seamless and simple interface customization options. SnapeEngage easily integrates with a range of customer relationship management (CRM) platforms. With SnapEngage, users are able to transfer files to and from customers with the live chat window. SnapEngage also enables the users' customers to initiate a chat session directly from their mobile devices by sending SMS messages.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Big Data solution that helps companies increase their sponsorship value	Audience Global Market
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $17.00/month Starting price$99.00/month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Jongla Founded: 2006 Finland www.delivered.im	Company Information SnapEngage Founded: 2008 United States snapengage.com
Alternatives RumbleTalk	Alternatives Lime Connect Lime Connect (formerly Userlike)
Dead Simple Chat Next Path Software Consulting Inc	Comm100 Comm100 Network Corporation
Chat for Jira Service Management Appfire	Slaask
ChatBlazer Pendulab	Help Scout
InTheChat View All	Chatstack View All
Categories Live Chat Supported	Categories Live Chat Supported
Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Supported Offline Form Not Supported Proactive Chat Not Supported Screen Sharing Not Supported Third Party Integration Not Supported Transfers / Routing Not Supported Website Visitor Tracking Supported	Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Supported Offline Form Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported
Integrations Adobe Marketo Measure Not Supported Adview Not Supported Basecamp Not Supported Bitium Not Supported Freshdesk Not Supported Freshpaint Not Supported FullContact Not Supported Hootsuite Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported HubSpot Marketing Hub Not Supported Jira Not Supported Jira Work Management Not Supported Median Cobrowse Not Supported ProProfs Knowledge Base Not Supported Rambox Not Supported Salesforce Not Supported Shift Not Supported Zendesk Not Supported Show More Integrations	Integrations Adobe Marketo Measure Supported Adview Supported Basecamp Supported Bitium Supported Freshdesk Supported Freshpaint Supported FullContact Supported Hootsuite Supported HubSpot CRM Supported HubSpot Customer Platform Supported HubSpot Marketing Hub Supported Jira Supported Jira Work Management Supported Median Cobrowse Supported ProProfs Knowledge Base Supported Rambox Supported Salesforce Supported Shift Supported Zendesk Supported Show More Integrations View All 23 Integrations
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