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About

Davisware by ECI Software Solutions provides purpose-built field service management software for commercial service companies in the commercial HVAC/R, food equipment, petroleum equipment, overhead door, and air compressor service industries. We understand your industry because our team of experts come from the same industries we serve. Our end-to-end solutions are built for the trades, by the trades to address your specific business needs. By connecting the office, warehouse, and the field, we’ve got everything you need to move your business forward. From inventory to invoicing, scheduling to scaling, and everything in-between, you’ll be able to streamline your business and operate at maximum efficiency. With the rich data and analytics available, you can monitor your business more effectively to reach your goals. At Davisware, we’re leading our field, so you can lead yours.

About

Manage work orders, schedule technicians, and dispatch trucks quickly with ServiceTrade, a mobile and web-based field service management software. Built for commercial and industrial service contractors, ServiceTrade combines industry-leading customer engagement and field service management tools in one platform. This helps companies to streamline operations, improve technician and staff productivity, and enhance the customer experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Commercial service companies in the commercial HVAC/R, food equipment, petroleum equipment, overhead door, mechanical, and air compressor service industries

Audience

Commercial service contractors in various industries, including fire protection, mechanical, HVACR, pressure washing, air duct, kitchen exhaust cleaning, food equipment, door and medical

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$59.00/month/user
Self Starter - $0
Select - $59
Premium - $99
Enterprise - $139
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Davisware
Founded: 1988
United States
davisware.com

Company Information

ServiceTrade
Founded: 2013
United States
www.servicetrade.com

Alternatives

Alternatives

Dusk IOP

Dusk IOP

Dusk Mobile
Ai Field Management

Ai Field Management

AI FIELD MANAGEMENT
FieldOPS

FieldOPS

Mobilogic
FieldEdge

FieldEdge

Xplor

Categories

General Ledger Supported
HVAC Supported
Service Dispatch Supported

Categories

Appliance Repair Supported
Fire Inspection Supported
HVAC Supported
Inspection Supported
Service Dispatch Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Not Supported
For Electricians Not Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Not Supported
For Roofers Not Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

QuickBooks Online Supported
AnswerForce Not Supported
Avalara Supported
COZYROC SSIS+ Suite Not Supported
Google Calendar Not Supported
Jotform Supported
MerchantE Supported
Microsoft Azure Supported
PartsLedger Not Supported
Paylocity Supported
QuickBooks Online Advanced Not Supported
Sage Accounting Not Supported
Sage Intacct Not Supported
ServiceChannel Supported
ServiceForms Not Supported
WordPress Not Supported
XOi Supported
Zapier Not Supported
magicplan Not Supported

Integrations

QuickBooks Online Supported
AnswerForce Supported
Avalara Not Supported
COZYROC SSIS+ Suite Supported
Google Calendar Supported
Jotform Not Supported
MerchantE Not Supported
Microsoft Azure Not Supported
PartsLedger Supported
Paylocity Not Supported
QuickBooks Online Advanced Supported
Sage Accounting Supported
Sage Intacct Supported
ServiceChannel Not Supported
ServiceForms Supported
WordPress Supported
XOi Not Supported
Zapier Supported
magicplan Supported
Claim Davisware Vision and update features and information
Claim Davisware Vision and update features and information
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Claim ServiceTrade and update features and information