Davisware GlobalEdgeDavisware
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Related Products
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About
Save time, boost revenue, and scale operations faster with GlobalEdge, the industry’s No. 1 and only enterprise resource planning (ERP) software for field service businesses, including commercial food equipment service, HVAC, and petroleum service. Better manage and serve your customers by leveraging one centralized system, featuring customer management, service agreement tracking, scheduling, billing, purchasing, accounting, and more. Configurable and flexible views allow dispatchers and departments to control the information displayed about a job, types of jobs, or the jobs that are scheduled for the day, week, or month. From a centralized location, easily schedule recurring service from a single work order and dispatch calls to every division of your business in real time directly to your techs in the field.
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About
Trades Operator is cloud-based operating software for home-service contractors, especially HVAC, plumbing, electrical and cleaning businesses. It aims to connect customer calls and marketing with field work and job finances in one shared operating system. Advertised capabilities include call recording, transcripts and summaries, missed-call follow-up, call-source attribution, and native Google and Meta advertising sync. The planned workflow also covers booking, dispatch, estimates, jobs, invoices, payments, job costing, accounting, and AI-supported search and draft follow-ups, with consequential actions subject to human review or approval. The product targets owner-led service shops, including businesses with roughly three to ten trucks. The vendor labels some job, accounting and command-center components as in development or planned, so not every advertised capability may be generally available yet.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses that need a powerful field service management solution
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Audience
Owners of HVAC, plumbing and electrical shops who want calls, jobs, payments and books in one place
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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PricingDesign Partners receive free access for the first 12 months; availability is limited. Standard plan pricing is discussed during a demo.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationDavisware
Founded: 1988
United States
www.davisware.com/field-service-management-software-globaledge/
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Company InformationTrades Operator
Founded: 2026
United States
tradesoperator.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Equipment Maintenance Features
Customer Database
Supported
Dispatch Management
Supported
Equipment Tracking
Supported
Inventory Control
Supported
Job Management
Supported
Maintenance Scheduling
Supported
Warranty Tracking
Supported
Work Order Management
Supported
Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
HVAC Features
Billing & Invoicing
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Maintenance Scheduling
Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Service Dispatch Features
Billing & Invoicing
Supported
Call Center Management
Supported
Contract Management
Not Supported
Customer Database
Supported
Inventory Control
Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Not Supported
Routing
Not Supported
Scheduling
Supported
Self Service Portal
Not Supported
Service History Tracking
Supported
Technician Management
Not Supported
Work Order Management
Supported
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Integrations
Google Ads
Not Supported
Longview Tax
Supported
Meta Ads
Not Supported
Microsoft 365
Supported
QuickBooks Online
Supported
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Integrations
Google Ads
Supported
Longview Tax
Not Supported
Meta Ads
Supported
Microsoft 365
Not Supported
QuickBooks Online
Not Supported
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