Datto RMM

Datto RMM

Datto, a Kaseya company
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About

Datto RMM is a secure, reliable and modern cloud-based remote monitoring and management platform that gives MSPs the ability to securely and reliably manage their customers IT infrastructures. Built to remove complexity, costs, and risks, it includes powerful automation and monitoring tools such as ransomware detection, patch management, and remote control takeover to help MSPs proactively prevent IT issues, respond faster to incidents, and deliver a better service to their customers. Protect and quickly restore PCs with reliable, image-based, all-in-one cloud backup and disaster recovery. Cloud-to-cloud backup and fast recovery for critical data in Microsoft 365 and G Suite applications. Fast and easy file and folder backup and restore with support for Windows and Mac. Safe file sync and share with a centrally managed, secure collaboration platform. Protect and quickly restore servers with reliable, image-based, all-in-one business continuity and disaster recovery.

About

XEOX is a comprehensive, cloud-based remote management and monitoring solution that includes optimized patch management, integrated remote access, seamless software deployment, IT asset management and more. It allows you to centrally manage the IT landscape of all computers and servers within your organization, and keeps track of inventory and software. XEOX was developed to take IT management to a new level. It is fast, accessible from anywhere and easy to use thanks to our modern user interface. XEOX will save your business money because it cuts down costly help desk calls. It will alert your IT support staff to potential risks so they can be fixed as quickly as possible. Task automation facilitates many routine maintenance tasks, freeing up IT support for more complex jobs.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Managed service providers in need of a cloud-based remote monitoring and management platform to keep track of client endpoints and IT infrastructures

Audience

Businesses seeking for a cloud based remote management and monitoring tool

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$1,5 per month
Based on usage
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 3.0 / 5
features 4.5 / 5
design 3.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The customer service is very helpful. Since I had a few questions about XEOX and had a few problems using it at first, I contacted them and they replied very fast and were very friendly. Since using XEOX my work was cut down a lot, which allowed me to work on other things I. The price is good and a XEOX is also beginner friendly, apart from the confusing interface.
  • The perfect time manage update from all Server, over the air on all locations. Windows Azur Integration. CMDB for all Devices.

Cons

  • XEOX has a lot of things you can do and some of them are not very obvious at first. It is confusing but after you get to know it, it's very helpful.
  • No daily email about Patch status (it’s only in the Dashboard).

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Datto, a Kaseya company
Founded: 2007
United States
www.datto.com

Company Information

XEOX
Founded: 2001
Austria
www.xeox.com

Alternatives

Alternatives

Datto SIRIS

Datto SIRIS

Datto, a Kaseya company
ShadowProtect

ShadowProtect

StorageCraft Technology
Pulseway

Pulseway

MMSOFT Design

Categories

Patch Management Supported
RMM Supported

Categories

Cloud Monitoring Supported
CMDB Supported
Patch Management Supported
RMM Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Not Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Supported
Dashboard Supported
Network Wide Management Not Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Not Supported

CMDB Features

Change Management Supported
Configuration Management Supported
Data Visualization Supported
Device Auto Discovery Supported
Impact Management Not Supported
IT Asset Management Supported
License Management Not Supported
Performance Management Not Supported
Relationship Mapping Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Not Supported
Capacity Planning Not Supported
Configuration Change Management Supported
Data Movement Monitoring Not Supported
Health Monitoring Supported
Multi-Platform Support Not Supported
Performance Monitoring Not Supported
Point-in-Time Visibility Not Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Not Supported

Integrations

ArcServe Live Migration Supported
BeeCastle Supported
BeyondTrust Password Safe Supported
Client Portal Supported
ConnectWise CPQ Supported
CrewHu Supported
ESET Cyber Security Supported
Getscreen.me Not Supported
ITQuoter Supported
Jira Not Supported
Kaseya BMS Supported
Kustomer Supported
Logicom E&P Supported
Network Glue Supported
ScalePad Lifecycle Manager Supported
ServiceTree Supported
SuperIT Supported
TeamViewer Not Supported
WatchGuard Network Security Supported
Zomentum Supported

Integrations

ArcServe Live Migration Not Supported
BeeCastle Not Supported
BeyondTrust Password Safe Not Supported
Client Portal Not Supported
ConnectWise CPQ Not Supported
CrewHu Not Supported
ESET Cyber Security Not Supported
Getscreen.me Supported
ITQuoter Not Supported
Jira Supported
Kaseya BMS Not Supported
Kustomer Not Supported
Logicom E&P Not Supported
Network Glue Not Supported
ScalePad Lifecycle Manager Not Supported
ServiceTree Not Supported
SuperIT Not Supported
TeamViewer Supported
WatchGuard Network Security Not Supported
Zomentum Not Supported
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Claim Datto RMM and update features and information
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