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About

Datch is leading digital transformation for the mining, manufacturing, energy, and utility industries. Using a specialized voice AI, work can be issued, organized, and completed simply by talking through the job. Datch uses a highly adaptable artificial intelligence (AI) and natural language processing (NLP) engine to allow field employees to complete workflows and capture field observations in real-time using voice. Datch accurately structures spoken words, numbers, and complex asset IDs into a machine-readable format directly into your company databases, ready for analysis and insights. Capture information without internet connectivity. Auto-sync when back online. Pull information from 3rd party system to use offline. Draft processes and notes. Quick and easy way to capture knowledge. Talk however you want, whenever you want. Record information in real-time. Playback audio, and timeline of events.

About

Vozy transforms the way companies interact with customers through voice assistants and conversational artificial intelligence to boost customer-centric enterprises with an automation that really works. With personalized solutions designed to meet the growing omnichannel customer care demand, Vozy is delivering significant cost savings and unprecedented customer experiences for companies in Latin America. That’s why powerhouses like SURA, Bancolombia, Protección, and Emtelco trust Vozy.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to structures spoken words and complex asset IDs into a machine-readable format

Audience

Enterprises in finance, fintech, healthcare and retail industries with large volumes of customer interactions

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • - We connect our contact center to their SIP trunk - Automatically generate call's based on what a call want to achieve - You can choose any voice or request a unique one - You can choose between multiple Speech to Text softwares - Easy scalable: from tens of calls at time to thousands of calls at the same time. - Easy setup, less than 10 minutes to start calling your customers. - Highly customizable voicebot: when a bot calls, they give you a nice control, not only to the conversation also at SIP level and realtime events.

Cons

  • - Sometimes calls are not being launched, but it is not charged to your bill, but they keeps in the records. - New features are being delayed.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Datch
United States
www.datch.io/product

Company Information

Vozy
Founded: 2016
United States
www.vozy.ai/

Alternatives

Alternatives

Conva.AI

Conva.AI

Slang Labs
SoundHound

SoundHound

SoundHound AI

Categories

Voice Bot Supported

Categories

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Supported

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Not Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Supported

Speech Recognition Features

Audio Capture Supported
Automatic Form Fill Supported
Automatic Transcription Supported
Call Analysis Supported
Concatenated Speech Not Supported
Continuous Speech Not Supported
Customizable Macros Not Supported
Multi-Languages Supported
Specialty Vocabularies Not Supported
Speech-to-Text Analysis Not Supported
Variable Frequency Not Supported
Voice Recognition Supported

Integrations

No info available.

Integrations

No info available.
Claim Datch and update features and information
Claim Datch and update features and information
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