SoundHound

SoundHound

SoundHound AI
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About

Datch is leading digital transformation for the mining, manufacturing, energy, and utility industries. Using a specialized voice AI, work can be issued, organized, and completed simply by talking through the job. Datch uses a highly adaptable artificial intelligence (AI) and natural language processing (NLP) engine to allow field employees to complete workflows and capture field observations in real-time using voice. Datch accurately structures spoken words, numbers, and complex asset IDs into a machine-readable format directly into your company databases, ready for analysis and insights. Capture information without internet connectivity. Auto-sync when back online. Pull information from 3rd party system to use offline. Draft processes and notes. Quick and easy way to capture knowledge. Talk however you want, whenever you want. Record information in real-time. Playback audio, and timeline of events.

About

SoundHound AI is a conversational AI platform for building and deploying voice-native AI agents across customer service, commerce, employee operations, automotive, and other enterprise use cases. Its OASYS platform, or Orchestrated Agent System, provides a unified environment for creating agents that can understand spoken interactions, perform tasks, and operate across digital and physical touchpoints. The platform combines voice AI, agent orchestration, business rules, guardrails, optional human assistance, and integrations with enterprise systems to support reliable end-to-end conversations. Organizations can deploy SoundHound agents for contact centers, digital assistants, IT and HR service desks, restaurant ordering, front-desk automation, outbound engagement, voice commerce, and in-vehicle experiences. Security features include layered policy controls, sensitive-data detection and masking, tenant isolation, encryption, access controls, and traceable agent decision logs.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a solution to structures spoken words and complex asset IDs into a machine-readable format

Audience

Enterprises, customer experience teams, contact centers, operations groups, automotive companies, restaurants, financial institutions, healthcare organizations, retailers, and other businesses that want to automate voice and digital interactions with AI agents

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Datch
United States
www.datch.io/product

Company Information

SoundHound AI
Founded: 2005
United States
www.soundhound.com

Alternatives

Alternatives

Sensory Wake Word

Sensory Wake Word

Sensory, Inc.
Conva.AI

Conva.AI

Slang Labs
Dialogflow

Dialogflow

Google

Categories

Voice Bot Supported

Categories

AI Voice Agents Supported
Speech Recognition Supported
Text to Speech Supported
Voice Bot Supported

Integrations

Operata Not Supported

Integrations

Operata Supported
Claim Datch and update features and information
Claim Datch and update features and information
Claim SoundHound and update features and information
Claim SoundHound and update features and information