EdifyEdify Labs
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Related Products
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About
Datanomix is a Data-Powered Production™ platform for precision manufacturers. It connects directly to CNC machines, capturing real-time data with No Operator Input™ required — automatically benchmarking every job and scoring performance from A+ to C-.
Core features include job costing, on-time delivery tracking, tool monitoring, continuous improvement reports, built-in coaching playbooks, real-time alerts, and a mobile app.
Simple connectivity, a Universal ERP Connector, Kick-Ass Coaching, and a Pilot Program for every new customer.
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About
Customers no longer want omnichannel, they expect it. With our cloud-native contact center software, all channels are available to customers inside of a single interaction. Agents can provide better service faster with seamless switching and transfers, built-in real-time coaching and training features, and so much more. No long hold times. No repeated transfers. No disconnecting. No more asking customers to grab a pen. This is how customer service should be. Empower your agents while giving customers the self-service capabilities they want. Machine Learning kicks our omnichannel contact center platform up a notch, letting customers help themselves and enabling agents to focus on more complex requests. Using sentiment analysis, Natural Language Understanding, and seamless ties to CRM and other sources, our intelligent bot delivers a frictionless, truly unified CX.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Manufacturing teams in search of a production monitoring solution to boost performance and optimize the management of their operations
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Audience
Organizations that need a comprehensive customer experience platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDatanomix
Founded: 2018
United States
datanomix.io
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Company InformationEdify Labs
Founded: 2018
United States
www.edify.cx
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Alternatives |
Alternatives |
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Categories |
Categories |
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Manufacturing Features
Accounting Integration
ERP
Maintenance Management
MES
MRP
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
Fulcrum
Fulcrum
Global Shop Solutions
Infor CloudSuite ERP
JobBOSS²
Okta
Paperless Parts
ProShop
Salesforce
Zendesk
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Integrations
Fulcrum
Fulcrum
Global Shop Solutions
Infor CloudSuite ERP
JobBOSS²
Okta
Paperless Parts
ProShop
Salesforce
Zendesk
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