Datagate Telecom Billing

Datagate Telecom Billing

Datagate Innovation
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About

Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements.

About

Tired of dealing with telecom and UCaaS service providers who don’t listen, push one size fits all solutions, and just make you want to scream? We translate all the UCaaS noise into clear pros and cons so you can choose the ideal call, meeting and messaging tools. You’ll get exactly what you want because we go to bat for you behind the scenes. Get empowered with easy ways to manage your communications technology and thousands of users. Let us handle the setup and provide support whenever you need it. You want to select, set up and support your UC tech with certainty. Our fully managed unified communications services are here! We’ll help you build your ideal collaboration solution, guide you through cloud migration, and more. Our unified communications software makes user provisioning easy. Integrate and manage your UC tools and platforms like Cisco and Microsoft Teams from one dashboard, where you can on/offboard users in a matter of clicks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SaaS Telecom Billing for MSPs

Audience

Enterprises and teams seeking a communications management platform to optimize their administrative tasks and functions

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Set up fee plus monthly based on usage
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • The Support team stands behind their product. If there is a feature that we would like, the support team makes it happen.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Datagate Innovation
Founded: 2015
United States
www.datagate-i.com

Company Information

ZIRO
Founded: 2010
Canada
goziro.com

Alternatives

IntegriBill

IntegriBill

Sandy Beaches Software

Alternatives

Windstream Enterprise UCaaS

Windstream Enterprise UCaaS

Windstream Enterprise
Solve(X)

Solve(X)

GoExceed
Cadebill

Cadebill

MCL Systems
Frontier UCaaS

Frontier UCaaS

Frontier Communications

Categories

Business VoIP Supported
Finance Supported
Payment Processing Supported
Recurring Billing Supported
Telecom Billing Supported
Telephony Supported
Utility Billing Supported

Categories

UCaaS Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Not Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Not Supported
Post-Paid Systems Not Supported
Pre-Paid Systems Not Supported
Provisioning Not Supported
Rating Supported
Self Service Portal Supported
Service Order System Not Supported
VoIP Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Not Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Not Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Not Supported
Gift Card Management Not Supported
Mobile Payments Not Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Not Supported
Discount Management Supported
Dunning Management Not Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Not Supported
Subscription Billing Supported

Telecom Expense Management Features

Billing for Data Supported
Billing for Voice Supported
Call Monitoring Not Supported
Chargeback Tracking Not Supported
Contract Negotiation Not Supported
Fixed Line Compatibility Supported
Internal Cost Allocation Supported
Mobile Line Compatibility Not Supported
Usage Reporting Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Utility Billing Features

Account Management Not Supported
ACH Payment Processing Not Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Not Supported
Customer Management Supported
Electricity Supported
Meter Management Not Supported
Metered Billing Supported
Move In / Move Out Not Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Not Supported
Rate Management Supported
Service Call Management Not Supported
Trash Not Supported
Water Supported
Work Order Management Not Supported

Integrations

8x8 Not Supported
Alternative Payments Supported
Autotask PSA Supported
Brightlink Voice Supported
CCH SureTax Supported
CereTax Supported
Cisco AnyConnect Not Supported
ConnectBooster Supported
ConnectWise PSA Supported
MYOB Supported
Microsoft 365 Not Supported
Microsoft Teams Not Supported
QuickBooks Online Supported
Quoter Supported
RingCentral RingEX Not Supported
ServiceNow Not Supported
SkySwitch Supported
Spiceworks MSP Not Supported
Xero Supported

Integrations

8x8 Supported
Alternative Payments Not Supported
Autotask PSA Not Supported
Brightlink Voice Not Supported
CCH SureTax Not Supported
CereTax Not Supported
Cisco AnyConnect Supported
ConnectBooster Not Supported
ConnectWise PSA Not Supported
MYOB Not Supported
Microsoft 365 Supported
Microsoft Teams Supported
QuickBooks Online Not Supported
Quoter Not Supported
RingCentral RingEX Supported
ServiceNow Supported
SkySwitch Not Supported
Spiceworks MSP Supported
Xero Not Supported
Claim ZIRO and update features and information
Claim ZIRO and update features and information