Datagate Telecom Billing

Datagate Telecom Billing

Datagate Innovation
Vox Switch

Vox Switch

Voxvalley Technologies
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About

Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements.

About

Voxvalley is one of the leading softswitch vendors in the IP Communication Industry which offers VoIP softswitch platform at best price. The company has a proven track record of providing advanced releases of softswitch platform that delivers the intended business value for its global clients. The softswitch platform is specifically designed to enable service providers with diverse functionalities such as routing, billing, reporting and monitoring which are very crucial for engaging a profitable VoIP business. The entire business operations can be managed and monitored through a centralized browser-based user interface which is user name and password protected to avoid any misuse. In addition to flexible pricing as per different concurrent call capacity requirements, Voxvalley offers premium technical assistance for easy and quick deployment of softswitch platform so that service providers can get started in quick time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SaaS Telecom Billing for MSPs

Audience

Companies of all sizes in need of a communication solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Set up fee plus monthly based on usage
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • The Support team stands behind their product. If there is a feature that we would like, the support team makes it happen.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Datagate Innovation
Founded: 2015
United States
www.datagate-i.com

Company Information

Voxvalley Technologies
vox-switch.com/softswitch-vendor/

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Categories

Business VoIP Supported
Finance Supported
Payment Processing Supported
Recurring Billing Supported
Telecom Billing Supported
Telephony Supported
Utility Billing Supported

Categories

Telephony Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Not Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Not Supported
Post-Paid Systems Not Supported
Pre-Paid Systems Not Supported
Provisioning Not Supported
Rating Supported
Self Service Portal Supported
Service Order System Not Supported
VoIP Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Not Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Not Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Not Supported
Gift Card Management Not Supported
Mobile Payments Not Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Not Supported
Discount Management Supported
Dunning Management Not Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Not Supported
Subscription Billing Supported

Telecom Expense Management Features

Billing for Data Supported
Billing for Voice Supported
Call Monitoring Not Supported
Chargeback Tracking Not Supported
Contract Negotiation Not Supported
Fixed Line Compatibility Supported
Internal Cost Allocation Supported
Mobile Line Compatibility Not Supported
Usage Reporting Supported

Utility Billing Features

Account Management Not Supported
ACH Payment Processing Not Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Not Supported
Customer Management Supported
Electricity Supported
Meter Management Not Supported
Metered Billing Supported
Move In / Move Out Not Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Not Supported
Rate Management Supported
Service Call Management Not Supported
Trash Not Supported
Water Supported
Work Order Management Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Integrations

Alternative Payments Supported
Autotask PSA Supported
Avalara Supported
Bandwidth Supported
Brightlink Voice Supported
CCH SureTax Supported
CereTax Supported
ConnectBooster Supported
ConnectWise PSA Supported
HaloPSA Supported
Kaseya BMS Supported
MYOB Supported
QuickBooks Online Supported
Quoter Supported
SkySwitch Supported
Twilio Supported
Xero Supported

Integrations

Alternative Payments Not Supported
Autotask PSA Not Supported
Avalara Not Supported
Bandwidth Not Supported
Brightlink Voice Not Supported
CCH SureTax Not Supported
CereTax Not Supported
ConnectBooster Not Supported
ConnectWise PSA Not Supported
HaloPSA Not Supported
Kaseya BMS Not Supported
MYOB Not Supported
QuickBooks Online Not Supported
Quoter Not Supported
SkySwitch Not Supported
Twilio Not Supported
Xero Not Supported
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