Datagate Telecom BillingDatagate Innovation
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About
Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements.
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About
At Soft-ex, we assist Digital Service Providers (DSPs) to enhance customer experience and reduce billing and customer care costs with our B2B & B2C interactive billing communications solutions. For UC providers and their enterprise clients, we deliver innovative UC analytics solutions to optimize infrastructure, performance, and costs for collaboration. Our solutions deliver tangible results by consolidating and leveraging existing billing (CSG, Amdocs, Netcracker, etc.) and UC platforms (Microsoft Teams, Cisco HCS/WebexCalling, Zoom, Mitel, Avaya, etc.). As an approved technical partner with UC market leaders, we also bring differentiated value-add to SBC’s resellers in response to established demand from enterprise clients. Whether you are implementing new systems or replacing them, we seamlessly integrate with everything to deliver that all-important touchpoint of billing communication to your customers and collaboration analytics.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
SaaS Telecom Billing for MSPs
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Audience
Digital service providers searching for a solution to leverage and consolidate data from BSS systems to generate personalized bills
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingSet up fee plus monthly based on usage
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros from Real UsersPros
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationDatagate Innovation
Founded: 2015
United States
www.datagate-i.com
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Company InformationSoft-ex
Founded: 1989
Ireland
www.soft-ex.net/solution
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Alternatives |
Alternatives |
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Categories |
Categories |
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Telecom Expense Management Features
Billing for Data
Supported
Billing for Voice
Supported
Call Monitoring
Not Supported
Chargeback Tracking
Not Supported
Contract Negotiation
Not Supported
Fixed Line Compatibility
Supported
Internal Cost Allocation
Supported
Mobile Line Compatibility
Not Supported
Usage Reporting
Supported
Billing and Invoicing Features
Billing Portal
Supported
Contact Database
Supported
Contingency Billing
Not Supported
Customer Portal
Supported
Customizable Invoices
Supported
Dunning Management
Not Supported
Hourly Billing
Not Supported
Invoice History
Supported
Mobile Payments
Not Supported
Multi-Currency
Supported
Online Invoicing
Supported
Online Payments
Supported
Payment Processing
Supported
Project Billing
Not Supported
Recurring/Subscription Billing
Supported
Service Ticket Billing
Not Supported
Tax Calculator
Supported
Billing and Provisioning Features
Billing & Invoicing
Supported
Carrier Access Billing
Supported
Contract Management
Supported
Customer Accounts
Supported
Customizable Billing
Supported
Flexible Rate Tables
Supported
Internet
Supported
Order Management
Not Supported
Post-Paid Systems
Not Supported
Pre-Paid Systems
Not Supported
Provisioning
Not Supported
Rating
Supported
Self Service Portal
Supported
Service Order System
Not Supported
VoIP
Supported
Business VoIP Features
Call Parking
Not Supported
Call Recording
Not Supported
Contact Management
Not Supported
Encryption
Not Supported
IVR / Voice Recognition
Not Supported
Ring Groups
Not Supported
SIP Trunking
Not Supported
Unified Communications
Supported
Voice Quality Enhancement
Not Supported
Payment Processing Features
ACH Check Transactions
Not Supported
Bitcoin Compatible
Not Supported
Debit Card Support
Not Supported
Gift Card Management
Not Supported
Mobile Payments
Not Supported
Online Payments
Supported
POS Transactions
Not Supported
Receipt Printing
Not Supported
Recurring Billing
Supported
Signature Capture
Not Supported
Recurring Billing Features
Customer Portal
Supported
Deferred Billing
Not Supported
Discount Management
Supported
Dunning Management
Not Supported
Invoice History
Supported
Multi-Currency
Supported
Multi-Period Recurring Billing
Supported
Payment Processing
Supported
Recurring Donations
Not Supported
Subscription Billing
Supported
Telephony Features
Auto-Dialer
Not Supported
Call Center Management
Not Supported
Call Monitoring
Not Supported
Contact Management
Not Supported
Inbound Reporting
Not Supported
IVR / Voice Recognition
Not Supported
Outbound Reporting
Not Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Supported
VoIP
Supported
Utility Billing Features
Account Management
Not Supported
ACH Payment Processing
Not Supported
Billing & Invoicing
Supported
Cable
Not Supported
Collections Management
Not Supported
Customer Management
Supported
Electricity
Supported
Meter Management
Not Supported
Metered Billing
Supported
Move In / Move Out
Not Supported
Natural Gas
Supported
Non-Metered Billing
Supported
Online Payment Processing
Supported
Penalty / Cut-Off Processing
Not Supported
Rate Management
Supported
Service Call Management
Not Supported
Trash
Not Supported
Water
Supported
Work Order Management
Not Supported
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Integrations
Alternative Payments
Supported
Avalara
Supported
Avaya Cloud Office
Not Supported
Bandwidth
Supported
Brightlink Voice
Supported
CereTax
Supported
Cisco CX Cloud
Not Supported
ConnectBooster
Supported
HaloPSA
Supported
Kaseya BMS
Supported
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Integrations
Alternative Payments
Not Supported
Avalara
Not Supported
Avaya Cloud Office
Supported
Bandwidth
Not Supported
Brightlink Voice
Not Supported
CereTax
Not Supported
Cisco CX Cloud
Supported
ConnectBooster
Not Supported
HaloPSA
Not Supported
Kaseya BMS
Not Supported
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