Datagate Telecom Billing vs. MaxBill Comparison


Datagate Telecom Billing Datagate Innovation	MaxBill	+	+
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About Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements.		About MaxBill drives the operational transformation forward, supporting businesses on their journey to hyperautomation to help create, market and monetize new and existing services. Our smart BSS solution, built for both enterprises and SMBs, serves as a solid foundation for the company’s intelligent, partner- and customer-centric, data-driven and compliant digital ecosystem. We have been successfully implementing our solution to support telecommunication, utilities, gaming and energy service providers’ growth in highly competitive, rapidly-changing markets. Gain total control of your commercial operations with seamless integration of service connection life cycle with a complete meter-to-cash functionality, including billing, metering, payments, debt collection and revenue management. Grow your business, offer a new range of connected services and take advantage of the fast-moving market trends with our MaxBill technology-powered, automated billing and revenue management platform.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience SaaS Telecom Billing for MSPs		Audience Service providers searching for a billing and invoicing platform
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing Set up fee plus monthly based on usage Free Version Not Supported Free Trial Not Supported		Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros The Support team stands behind their product. If there is a feature that we would like, the support team makes it happen.		Pros & Cons from Real Users Pros User-friendly interface, and comprehensive functionality. 100% process automation - automation of routine tasks saves time on invoice processing and reduces the likelihood of errors. Technical support responds quickly to inquiries and resolves issues efficiently. Cons The setup and configuration took longer than expected and required significant effort.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Datagate Innovation Founded: 2015 United States www.datagate-i.com		Company Information MaxBill Founded: 1996 United Kingdom maxbill.com
Alternatives IntegriBill Sandy Beaches Software		Alternatives Utilmate
Solve(X) GoExceed		Tridens Monetization Tridens
Cadebill MCL Systems		OneBill
TelecomBilling.Net Dynasoft		Cadebill MCL Systems
Calero View All		VertexOne Vertex View All
Categories Billing and Invoicing Supported Billing and Provisioning Supported Business VoIP Supported Finance Supported Payment Processing Supported Recurring Billing Supported Telecom Billing Supported Telecom Expense Management Supported Telephony Supported Utility Billing Supported		Categories Billing and Invoicing Supported Billing and Provisioning Supported Commission Supported Hyperautomation Supported Meter-to-Cash Supported Order Management Supported OSS/BSS Supported Partner Relationship Management (PRM) Supported Recurring Billing Supported Reporting Supported Robotic Process Automation (RPA) Supported Subscription Management Supported Utility Billing Supported
Billing and Invoicing Features Billing Portal Supported Contact Database Supported Contingency Billing Not Supported Customer Portal Supported Customizable Invoices Supported Dunning Management Not Supported Hourly Billing Not Supported Invoice History Supported Mobile Payments Not Supported Multi-Currency Supported Online Invoicing Supported Online Payments Supported Payment Processing Supported Project Billing Not Supported Recurring/Subscription Billing Supported Service Ticket Billing Not Supported Tax Calculator Supported Billing and Provisioning Features Billing & Invoicing Supported Carrier Access Billing Supported Contract Management Supported Customer Accounts Supported Customizable Billing Supported Flexible Rate Tables Supported Internet Supported Order Management Not Supported Post-Paid Systems Not Supported Pre-Paid Systems Not Supported Provisioning Not Supported Rating Supported Self Service Portal Supported Service Order System Not Supported VoIP Supported Recurring Billing Features Customer Portal Supported Deferred Billing Not Supported Discount Management Supported Dunning Management Not Supported Invoice History Supported Multi-Currency Supported Multi-Period Recurring Billing Supported Payment Processing Supported Recurring Donations Not Supported Subscription Billing Supported Utility Billing Features Account Management Not Supported ACH Payment Processing Not Supported Billing & Invoicing Supported Cable Not Supported Collections Management Not Supported Customer Management Supported Electricity Supported Meter Management Not Supported Metered Billing Supported Move In / Move Out Not Supported Natural Gas Supported Non-Metered Billing Supported Online Payment Processing Supported Penalty / Cut-Off Processing Not Supported Rate Management Supported Service Call Management Not Supported Trash Not Supported Water Supported Work Order Management Not Supported Show More Features Business VoIP Features Call Parking Not Supported Call Recording Not Supported Contact Management Not Supported Encryption Not Supported IVR / Voice Recognition Not Supported Ring Groups Not Supported SIP Trunking Not Supported Unified Communications Supported Voice Quality Enhancement Not Supported Payment Processing Features ACH Check Transactions Not Supported Bitcoin Compatible Not Supported Debit Card Support Not Supported Gift Card Management Not Supported Mobile Payments Not Supported Online Payments Supported POS Transactions Not Supported Receipt Printing Not Supported Recurring Billing Supported Signature Capture Not Supported Telecom Expense Management Features Billing for Data Supported Billing for Voice Supported Call Monitoring Not Supported Chargeback Tracking Not Supported Contract Negotiation Not Supported Fixed Line Compatibility Supported Internal Cost Allocation Supported Mobile Line Compatibility Not Supported Usage Reporting Supported Telephony Features Auto-Dialer Not Supported Call Center Management Not Supported Call Monitoring Not Supported Contact Management Not Supported Inbound Reporting Not Supported IVR / Voice Recognition Not Supported Outbound Reporting Not Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Supported VoIP Supported		Billing and Invoicing Features Billing Portal Supported Contact Database Supported Contingency Billing Supported Customer Portal Supported Customizable Invoices Supported Dunning Management Supported Hourly Billing Not Supported Invoice History Supported Mobile Payments Not Supported Multi-Currency Supported Online Invoicing Supported Online Payments Supported Payment Processing Supported Project Billing Not Supported Recurring/Subscription Billing Supported Service Ticket Billing Supported Tax Calculator Not Supported Billing and Provisioning Features Billing & Invoicing Supported Carrier Access Billing Supported Contract Management Supported Customer Accounts Supported Customizable Billing Supported Flexible Rate Tables Supported Internet Supported Order Management Supported Post-Paid Systems Supported Pre-Paid Systems Supported Provisioning Supported Rating Supported Self Service Portal Supported Service Order System Supported VoIP Supported Recurring Billing Features Customer Portal Supported Deferred Billing Supported Discount Management Supported Dunning Management Supported Invoice History Supported Multi-Currency Supported Multi-Period Recurring Billing Supported Payment Processing Supported Recurring Donations Supported Subscription Billing Supported Utility Billing Features Account Management Supported ACH Payment Processing Not Supported Billing & Invoicing Supported Cable Supported Collections Management Supported Customer Management Supported Electricity Supported Meter Management Supported Metered Billing Supported Move In / Move Out Supported Natural Gas Supported Non-Metered Billing Supported Online Payment Processing Supported Penalty / Cut-Off Processing Supported Rate Management Supported Service Call Management Supported Trash Supported Water Supported Work Order Management Not Supported Show More Features Commission Features Affiliate Management Supported Agency Commission Supported Commission Calculations Supported Commission Scheduling Supported Commission Tracking Supported Compliance Management Supported Flat Commissions Supported Incentive Programs Supported Multi-Tiered Commissions Supported Percentage Commissions Supported Sliding Scale Commissions Supported Split Commissions Supported Order Management Features Back Order Management Supported Catalog Management Supported Inventory Management Supported Order Entry Supported Order Fulfillment Supported Order Tracking Supported Recurring Orders Supported Returns Management Supported Shipping Management Supported Special Order Management Supported Partner Relationship Management (PRM) Features Asset Management Supported Business Plans Not Supported Channel Marketing Automation Not Supported Collaboration Tools Supported Compliance Management Supported Deal Management Supported Deal Registration Supported Lead Generation Not Supported Lead Sharing Not Supported Partner Onboarding Supported Partner Portal Supported Performance Metrics Supported Rewards Programs Supported Workflow Management Supported Reporting Features Customizable Dashboard Supported Data Source Connectors Supported Drag & Drop Supported Drill Down Supported Email Reports Not Supported Financial Reports Supported Forecasting Supported Marketing Reports Not Supported OLAP Not Supported Report Export Supported Sales Reports Supported Scheduled / Automated Reports Supported Robotic Process Automation (RPA) Features Analytics Not Supported Attended Automation Supported Code-free Development Supported Image Recognition Not Supported Optical Character Recognition Not Supported Process Builder Supported Third Party Application Integration Supported Unattended Automation Supported Subscription Management Features Cancellation Management Supported Discount / Coupon Management Supported Dunning Management Supported Enrollment Management Not Supported Product Catalog Supported Recurring Billing Supported Revenue Recognition Supported Revenue Recovery Tools Supported Self Service Portal Supported Subscription Plan Management Supported Tax Management Supported Trial Management Supported Usage Tracking/Analytics Supported
Integrations Alternative Payments Supported Autotask PSA Supported Avalara Supported Bandwidth Supported Brightlink Voice Supported CCH SureTax Supported CereTax Supported ConnectBooster Supported ConnectWise PSA Supported HaloPSA Supported Kaseya BMS Supported MYOB Supported QuickBooks Online Supported Quoter Supported SkySwitch Supported Twilio Supported Xero Supported Show More Integrations View All 17 Integrations		Integrations Alternative Payments Not Supported Autotask PSA Not Supported Avalara Not Supported Bandwidth Not Supported Brightlink Voice Not Supported CCH SureTax Not Supported CereTax Not Supported ConnectBooster Not Supported ConnectWise PSA Not Supported HaloPSA Not Supported Kaseya BMS Not Supported MYOB Not Supported QuickBooks Online Not Supported Quoter Not Supported SkySwitch Not Supported Twilio Not Supported Xero Not Supported Show More Integrations
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