Datagate Telecom Billing vs. GoCardless Comparison


Datagate Telecom Billing Datagate Innovation	GoCardless	+	+
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About Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements.		About Simplify recurring or one-off payment processing with GoCardless, UK's leading online direct debit provider. Cost effective and secure, GoCardless offers a truly paperless Direct Debit set up option, with a simple migration process and transparent fees. The platform also comes with pre-built integrations with leading accountancy, membership and subscription software, including Xero, Quickbooks, Sage, Zuora, Teamup and Online Scout Manager.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience SaaS Telecom Billing for MSPs		Audience All businesses taking regular or recurring payments, from individuals to multi-national corporations
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing Set up fee plus monthly based on usage Free Version Not Supported Free Trial Not Supported		Pricing $0.01/month/user Standard 1% per transaction Min 20p, max £2 No monthly fee Pro Volume-based pricing + £200 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 3.0 / 5 ease 2.5 / 5 features 3.0 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews
Pros from Real Users Pros The Support team stands behind their product. If there is a feature that we would like, the support team makes it happen.		Pros & Cons from Real Users Pros Very low fees. Much better than credit cards! Integration with Xero is excellent. Handles multi-currency as well. I have been using GoCardless for my business since 2012. When we first started using them they were a small start-up and we had remained loyal and supportive of them for over 7 years. Cons Getting multi-currency setup correctly in Xero took a few extra steps and wasn't documented clearly at the time (we had to setup an additional clearing account in Xero). But the GoCardless support was very useful, and guided me to the Xero documentation I needed to follow. Sadly their service today is nothing like it was in the past. Over the years there have been some issues with their service but they had generally been helpful in getting things fixed.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Datagate Innovation Founded: 2015 United States www.datagate-i.com		Company Information GoCardless Founded: 2011 United Kingdom www.gocardless.com
Alternatives IntegriBill Sandy Beaches Software		Alternatives Plaid
Solve(X) GoExceed		Stripe
Cadebill MCL Systems		Blink Payment
TelecomBilling.Net Dynasoft		Melio
Calero View All		KORT KORT Payments View All
Categories Billing and Invoicing Supported Billing and Provisioning Supported Business VoIP Supported Finance Supported Payment Processing Supported Recurring Billing Supported Telecom Billing Supported Telecom Expense Management Supported Telephony Supported Utility Billing Supported		Categories Billing and Invoicing Supported Buy Now Pay Later Supported Open Banking Supported Open Finance Supported Payment Gateways Supported Payment Processing Supported Recurring Billing Supported
Billing and Invoicing Features Billing Portal Supported Contact Database Supported Contingency Billing Not Supported Customer Portal Supported Customizable Invoices Supported Dunning Management Not Supported Hourly Billing Not Supported Invoice History Supported Mobile Payments Not Supported Multi-Currency Supported Online Invoicing Supported Online Payments Supported Payment Processing Supported Project Billing Not Supported Recurring/Subscription Billing Supported Service Ticket Billing Not Supported Tax Calculator Supported Payment Processing Features ACH Check Transactions Not Supported Bitcoin Compatible Not Supported Debit Card Support Not Supported Gift Card Management Not Supported Mobile Payments Not Supported Online Payments Supported POS Transactions Not Supported Receipt Printing Not Supported Recurring Billing Supported Signature Capture Not Supported Recurring Billing Features Customer Portal Supported Deferred Billing Not Supported Discount Management Supported Dunning Management Not Supported Invoice History Supported Multi-Currency Supported Multi-Period Recurring Billing Supported Payment Processing Supported Recurring Donations Not Supported Subscription Billing Supported Show More Features Billing and Provisioning Features Billing & Invoicing Supported Carrier Access Billing Supported Contract Management Supported Customer Accounts Supported Customizable Billing Supported Flexible Rate Tables Supported Internet Supported Order Management Not Supported Post-Paid Systems Not Supported Pre-Paid Systems Not Supported Provisioning Not Supported Rating Supported Self Service Portal Supported Service Order System Not Supported VoIP Supported Business VoIP Features Call Parking Not Supported Call Recording Not Supported Contact Management Not Supported Encryption Not Supported IVR / Voice Recognition Not Supported Ring Groups Not Supported SIP Trunking Not Supported Unified Communications Supported Voice Quality Enhancement Not Supported Telecom Expense Management Features Billing for Data Supported Billing for Voice Supported Call Monitoring Not Supported Chargeback Tracking Not Supported Contract Negotiation Not Supported Fixed Line Compatibility Supported Internal Cost Allocation Supported Mobile Line Compatibility Not Supported Usage Reporting Supported Telephony Features Auto-Dialer Not Supported Call Center Management Not Supported Call Monitoring Not Supported Contact Management Not Supported Inbound Reporting Not Supported IVR / Voice Recognition Not Supported Outbound Reporting Not Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Supported VoIP Supported Utility Billing Features Account Management Not Supported ACH Payment Processing Not Supported Billing & Invoicing Supported Cable Not Supported Collections Management Not Supported Customer Management Supported Electricity Supported Meter Management Not Supported Metered Billing Supported Move In / Move Out Not Supported Natural Gas Supported Non-Metered Billing Supported Online Payment Processing Supported Penalty / Cut-Off Processing Not Supported Rate Management Supported Service Call Management Not Supported Trash Not Supported Water Supported Work Order Management Not Supported		Billing and Invoicing Features Billing Portal Supported Contact Database Supported Contingency Billing Not Supported Customer Portal Not Supported Customizable Invoices Not Supported Dunning Management Supported Hourly Billing Not Supported Invoice History Not Supported Mobile Payments Not Supported Multi-Currency Supported Online Invoicing Not Supported Online Payments Supported Payment Processing Supported Project Billing Supported Recurring/Subscription Billing Supported Service Ticket Billing Not Supported Tax Calculator Supported Payment Processing Features ACH Check Transactions Not Supported Bitcoin Compatible Supported Debit Card Support Not Supported Gift Card Management Not Supported Mobile Payments Supported Online Payments Supported POS Transactions Not Supported Receipt Printing Not Supported Recurring Billing Supported Signature Capture Not Supported Show More Features Payment Gateways Features ACH / eCheck support Not Supported Buyer Authentication Not Supported Credit / Debit Support Supported Customer Information Storage Not Supported Fraud Prevention Not Supported Invoicing Not Supported Multi-Currency Not Supported PCI Compliance Not Supported Point-of-Sale (POS) Not Supported Recurring Billing / Subscriptions Not Supported Reporting / Analytics Not Supported
Integrations QuickBooks Online Supported Xero Supported Atlar Not Supported CleanerPlanner Not Supported Clientexec Not Supported ClinicSoftware.com Not Supported DojoExpert Not Supported Donorfy Not Supported ERPNext Not Supported Glofox Not Supported Landlord Vision Not Supported Latitude Not Supported Magileads Not Supported Payfacile Not Supported Primer Not Supported Quickwork Not Supported TennisBiz Not Supported Valuein Not Supported Workbooks Web Insights Not Supported Workers by Delos Not Supported Show More Integrations View All 17 Integrations		Integrations QuickBooks Online Supported Xero Supported Atlar Supported CleanerPlanner Supported Clientexec Supported ClinicSoftware.com Supported DojoExpert Supported Donorfy Supported ERPNext Supported Glofox Supported Landlord Vision Supported Latitude Supported Magileads Supported Payfacile Supported Primer Supported Quickwork Supported TennisBiz Supported Valuein Supported Workbooks Web Insights Supported Workers by Delos Supported Show More Integrations View All 104 Integrations
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