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About

Dataforma is the most inclusive system for service management professionals, including roofers, HVAC technicians, and other remote contractors. Run a completely paperless service department so you can focus on: winning more bids, increasing productivity, working remotely on-site, improving client satisfaction. Dataforma was created by a roofing contractor to provide a user-friendly, robust software to the roofing industry without the price tag of a custom-built program. With our Dataforma CRM, you can revolutionize your service department from start to finish, use a single paperless system from the initial call all the way through invoicing and never lose track of a call or customer’s history again. As a busy contractor, you should never have to spend time searching through stacks of unfiled papers. With Dataforma, improve the organization of your operations by storing documents in an online database that’s simple to use and accessible from any location.

About

What is Raken? Raken’s field management software helps you collect accurate project data in real time. From digital documentation and production tracking to safety tools, you’ll have the insights you need to improve your projects—and reduce costs. No more messy paperwork. The mobile field apps for iOS and Android make remote collaboration easy, too. With the mobile app, field crews can input project data on the go. They can even upload time-stamped photos, videos, and notes for better visibility. Then, all that data is automatically uploaded to the web app for the office. With everything stored in one place, you’ll have accurate records to protect your business from litigation or risk. More than 4,500 construction companies use Raken to connect the field to the office. Empower everyone to do their jobs more efficiently with Raken today.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Field service management platform for companies

Audience

Construction Management Professionals

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.4 / 5
ease 4.4 / 5
features 4.4 / 5
design 4.4 / 5
support 4.4 / 5

Pros & Cons from Real Users

Pros

  • Sales guy promised the moon unfortunately we can't deliver on what you were told even though you paid us almost 6000 dollars
  • Super easy to use, very awesome tool and record of project information. I tell my staff our minds can only hold so much information, note anything of importance in your daily report. Some long term projects incur the Groundhog Day effect, Raken is a great tool to detail all aspects of construction, labor force, equipment and much more.
  • I have used Raken at more than one company. It was so good at the first company I tried it, that when I changed companies, I took it with me. I even paid for it out of pocket to show my new bosses how great it was. They switched after receiving my first daily report. We are now working on connecting it with another one of our online products we use daily as well. Excellent people who do the follow up to make sure you're happy.
  • Ease of use from the Management side as well as the Field daily inputting side. Trackability from anywhere you have connectivity. Ability to see overruns and forecast accordingly. The reports that can be generated are highly professional.
  • Ease of use, ease of setup, speed, talk to text, customer service, photo storage, time card functionality.

Cons

  • DIDN'T deliver purchased in march still haven't been able to process a payroll due to not doing what we were told it would! slow responses, we will get back to you sorry we cannot help but we will keep your money
  • Employee's logging out forgetting their login passwords. I have had maybe 3 minor tech issues, 2 logins and one editing issue. All three issues were worked on within minutes of contacting Raken and resolved shortly after.
  • Not sure I can complain about anything. Maybe the cost could be changed to an annual charge with unlimited users within our company.
  • The struggles we had to get the payroll aspect of the system to recognize and tabulate days of subsistence to pay out to the employee(s) each day/week. The work around we are using seems to be working well for us now.
  • We would like a little more features for the timecard module. We reached out to Raken and this is actually in the works!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Dataforma
Founded: 2004
United States
www.dataforma.com

Company Information

RAKEN
Founded: 2014
United States
www.rakenapp.com/

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WERX

WERX

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Fieldwire

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Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Not Supported
CRM Supported
Document Management Supported
Portfolio Management Supported
Project Management Supported
Proposal Generation Supported
Quote Management Supported
Resource Management Not Supported
Time & Expense Tracking Not Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Not Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Not Supported

Construction Management Features

Accounting Integration Supported
Budget Tracking/Job Costing Supported
Change Orders Not Supported
Commercial Supported
Contract Management Not Supported
Contractors Supported
CRM Supported
Equipment Tracking Supported
Estimating Not Supported
Incident Reporting Supported
Mobile Access Supported
Offline Access Supported
Residential Supported
RFI & Submittals Not Supported
Subcontractor Management Supported
Timesheets Supported

Integrations

Box Not Supported
DataXchange Not Supported
Dropbox Not Supported
EarthCam Not Supported
Egnyte Not Supported
Google Drive Not Supported
Microsoft Excel Not Supported
Microsoft OneDrive Not Supported
Secoda Supported
intermix.io Supported

Integrations

Box Supported
DataXchange Supported
Dropbox Supported
EarthCam Supported
Egnyte Supported
Google Drive Supported
Microsoft Excel Supported
Microsoft OneDrive Supported
Secoda Not Supported
intermix.io Not Supported
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Claim Dataforma and update features and information
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