Paessler PRTG

Paessler PRTG

Paessler GmbH
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About

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

About

Paessler PRTG is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed with specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more. PRTG monitors your entire IT infrastructure. All important technologies are supported: • SNMP: ready-to-use and custom options • WMI and Windows Performance Counters • SSH: for Linux/Unix and macOS systems • Traffic analysis using flow protocols or packet sniffing • HTTP requests • REST APIs returning XML or JSON • Ping, SQL, and many more

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Information Technology, Operations, Security, and Development teams

Audience

Caters to tech staff, system administrators, and companies of any size, from small office/home office (SOHO) to enterprises that need their IT network to be reliable and easy to monitor on a real-time basis.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15.00/host/month
Free - up to five hosts
Pro - $15 per host per month
Enterprise - $23 per host per month
Free Version Not Supported
Free Trial Supported

Pricing

$2149 for PRTG 500
PRTG 100
Free of charge
• 100 free sensors

PRTG 500- Start Small & Upgrade Later
From $2,149
500 Sensors

PRTG 1000- Small & Medium Sized Environments
From $3,899
1000 Sensors

PRTG 2500- Medium Sized Environments
From $8,099
2,500 Sensors

Best Value:
PRTG 5000- Large Environments
From $14,999
5,000 Sensors

PRTG 10000- Very Large Environments
From $17,899
10.000 Sensors

PRTG Enterprise
Custom Pricing
• Unlimited sensors
• Unlimited server installations

All pricing is based on a subscription basis.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.5 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • I have all the essential info in my dashboard, or just 1 or 2 clicks away. Very easy to use and intuitive.
  • It has easy to use configuration tools which allows you to quickly configure and customize the metrics and alerts you need to monitor your systems. It also provides comprehensive analytics and insights into your infrastructure and applications, so you can make informed decisions about how to improve your performance.
  • Datadog is just an overall awesome solution for monitoring our systems and endpoints. The analytics Datadog provides are second to none, and it integrates with everything. Huge fan of the dashboards they provide.
  • -It comes with a lot of useful features like visualization, error finding, and network mapping. -It has a high-speed log searching system. -It allows integration with other apps to increase productivity. -You get regular updates so that the user experience remains excellent.
  • -It has many features like fast and powerful search for queries, creating graphs based on logs, and many more. -You can put everything into one dashboard irrespective of their time zones. -It has a simple UI and can Integrate with other apps like slack very easily to maximize your performance.

Cons

  • It could be less pricy. A bit too expensive for small teams.
  • There's not a lot of third-party integrations, which could limit its usefulness for some specific use cases. The alerting options could be limited for specific types of configurations which could be an issue.
  • Bit of a learning curve, but that's to be expected with such a comprehensive solution.
  • -It delays the monitoring if you operate in a complex database structure. -It is a bit pricy if we compare it with other alternatives. -The setup and configuration are a bit difficult for a beginner or inexperienced people.
  • -There is no role-based access control that is a security concern. -Navigating through User Interface consumes a lot of time.

Pros & Cons from Real Users

Pros

  • The interface is very intuitive and easy to configure. PRTG supports a wide variety of sensors out of the box and can monitor almost any device or service through SNMP, WMI, API, or custom scripts. The automatic network discovery saves a lot of setup time, and the alerting system is flexible and reliable.
  • Easy Installation & Setup: Quick to install, straightforward to add devices; PRTG auto-discovers sensors with minimal input required. User-Friendly Interface: Clean interface with intuitive navigation—great for beginners and power users alike. Automatic Device & Sensor Discovery: PRTG finds and sets up relevant sensors for new devices automatically, minimizing manual configuration. Customizable Dashboards & Alerts: Effective visualization tools and flexible alerting keep you informed about network health. Free Version Available: The free version (up to 100 sensors) is more than sufficient for most home and small lab setups. Versatile Monitoring: Supports a wide range of devices and protocols (SNMP, WMI, flow, etc.), covering most network needs. Active Community & Documentation: Lots of online help and documentation for troubleshooting and tips.
  • PRTG is an amazingly simple tool that helps monitor all the equipment we have in our organization. With this system, in any malfunction or crisis, we can quickly diagnose the source of the problem and solve it in an instant. We have configured all the servers and equipment in the system and it knows how to give us a quick look as soon as something happens. And that way, we can diagnose the problem quickly.
  • We've had a very positive and satisfying experience with PRTG over the years. We've been using the product for several years now, and it's proven to be the perfect solution for monitoring our network infrastructure and applications. PRTG is intuitive and well-designed, making it easy to create detailed dashboards and maps that give us a clear visual representation of the status of critical machines and services. The notification system is also very well thought out, allowing us to react quickly to any anomalies. One of PRTG’s key strengths is that it's constantly evolving, which means we regularly gain access to new sensors that we can deploy to achieve more precise and comprehensive monitoring of our systems. The user community plays an essential role as well, often helping us solve very specific sensor-related issues. On top of that, the technical support team is responsive and effective, often providing spot-on answers that help resolve complex problems. At this point, we honestly can’t imagine working without PRTG — it’s become a central part of our IT operations.
  • The number of sensor types is outstanding. Not just SNMP but a multitude of standard sensor imputs are possible as well as custom scripts in various formats. The remote probe is great for multitenant or remote sites.

Cons

  • The web interface can become slow when handling very large environments with thousands of sensors. Some advanced reporting features require manual setup, and the mobile app, while functional, could be improved for better usability.
  • Sensor Counting Can Be Confusing: Some users find the way PRTG counts “sensors” (one sensor per metric) a bit confusing, which can eat up your free limit quickly. Resource Use: The software can be resource-intensive on larger setups; may require better hardware to run smoothly if scaling up. Overwhelming Amount of Data: For home users, the sheer volume of information and settings might be daunting at first. Interface Feels Dated to Some: While functional, a few users feel the web UI could use a more modern look. Limited by Free Tier: Advanced features and larger environments may require a paid license.
  • The price is very expensive and not suitable for every organization, which is a shame. If the price were more affordable, maybe more organizations would purchase it.
  • What I like less about the software is the way lookups are managed. It could be more user-friendly — right now, you have to manually edit text files directly on the probe, which isn't very convenient. There should be a dedicated interface for this, similar to how thresholds are managed. Also, the maps feature feels a bit limited, and there's a lack of confirmation prompts when deleting items. One wrong move and you can lose everything you've built. There should be more validation steps when modifying maps, especially for deletions. Just hovering over an item and accidentally clicking the trash icon can wipe out your work in an instant…
  • Hardware Scaling of large PRTG installations is something to plan ahead for

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Datadog
Founded: 2010
United States
www.datadoghq.com

Company Information

Paessler GmbH
Founded: 1997
Germany
www.paessler.com

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Categories

Categories

Database Monitoring Features

Anomaly Detection Supported
Autodiscovery Supported
Capacity Planning Not Supported
Dashboard Supported
Dependency Tracking Supported
Historical Trend Analysis Supported
Multitenancy Not Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Permissions / Access Controls Not Supported
Predictive Analytics Supported
Prioritization Not Supported
Query Analysis Not Supported
Resource Optimization Not Supported
Troubleshooting Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Not Supported
Capacity Planning Supported
Configuration Change Management Not Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Network Monitoring Features

Bandwidth Monitoring Not Supported
Baseline Manager Not Supported
Diagnostic Tools Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Not Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Device Monitoring Not Supported
Inventory Management Not Supported
Patch Management Not Supported
Policy-based Automation Not Supported
Remote Monitoring Not Supported
Reporting / Analytics Supported
Risk Analysis Not Supported
Server Monitoring Supported
Service Configuration Management Not Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Not Supported
Maintenance Scheduling Not Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Not Supported
Uptime Reporting Supported

Application Performance Monitoring (APM) Features

Baseline Manager Not Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

Cloud Security Features

Antivirus Not Supported
Application Security Supported
Behavioral Analytics Not Supported
Encryption Not Supported
Endpoint Management Supported
Incident Management Supported
Intrusion Detection System Supported
Threat Intelligence Supported
Two-Factor Authentication Not Supported
Vulnerability Management Not Supported

Data Center Management Features

Audit Trail Not Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Not Supported
Device Auto Discovery Supported
Diagnostic Testing Not Supported
Import / Export Data Not Supported
JCL Management Not Supported
Multi-Platform Supported
Multi-User Supported
Power Management Not Supported
Sarbanes-Oxley Compliance Not Supported

DevOps Features

Approval Workflow Not Supported
Dashboard Supported
KPIs Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Supported

Infrastructure-as-a-Service (IaaS) Features

Analytics / Reporting Supported
Configuration Management Not Supported
Data Migration Supported
Data Security Not Supported
Load Balancing Not Supported
Log Access Supported
Network Monitoring Supported
Performance Monitoring Supported
SLA Monitoring Supported

Log Management Features

Archiving Supported
Audit Trails Supported
Compliance Reporting Supported
Consolidation Supported
Data Visualization Supported
Event Logs Supported
Network Logs Supported
Remediation Supported
Syslogs Supported
Thresholds Supported
Web Logs Not Supported

Network Security Features

Access Control Not Supported
Analytics / Reporting Not Supported
Compliance Reporting Not Supported
Firewalls Not Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
Threat Response Not Supported
VPN Not Supported
Vulnerability Scanning Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Not Supported
Change Management Not Supported
Configuration Management Not Supported
Connectivity Management Not Supported
Data Visualization Supported
Historical Audit Not Supported
Mobile Network Troubleshooting Not Supported
Network Analysis Not Supported
Network Monitoring Supported

SIEM Features

Application Security Not Supported
Behavioral Analytics Supported
Compliance Reporting Not Supported
Endpoint Management Not Supported
File Integrity Monitoring Not Supported
Forensic Analysis Not Supported
Log Management Supported
Network Monitoring Supported
Real Time Monitoring Supported
Threat Intelligence Supported
User Activity Monitoring Not Supported

Database Monitoring Features

Anomaly Detection Supported
Autodiscovery Supported
Capacity Planning Not Supported
Dashboard Supported
Dependency Tracking Not Supported
Historical Trend Analysis Supported
Multitenancy Not Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Permissions / Access Controls Not Supported
Predictive Analytics Not Supported
Prioritization Not Supported
Query Analysis Not Supported
Resource Optimization Supported
Troubleshooting Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Not Supported
Configuration Change Management Not Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Not Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Device Monitoring Supported
Inventory Management Supported
Patch Management Supported
Policy-based Automation Not Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Supported
Server Monitoring Supported
Service Configuration Management Not Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Not Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Not Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

VoIP Monitoring Features

Alerts / Notifications Supported
Call Detail Record (CDR) Analysis Supported
Call Quality Monitoring Supported
IP SLA Monitoring Supported
Jitter Testing Supported
Latency Monitoring Supported
MOS Monitoring Supported
Packet Loss Monitoring Supported
QoS Monitoring Supported
Reporting / Analytics Supported
Troubleshooting Supported

Integrations

Active Directory Supported
AlertOps Supported
AutoMonX Supported
ITOC360 Supported
PagerTree Supported
Parny Supported
Squadcast Supported
Vivantio Supported
root9 Supported
Amazon CloudSearch Supported
Deductive AI Supported
Encore Supported
F5 Distributed Cloud App Stack Supported
Google Cloud Platform Supported
HPE Consumption Analytics Not Supported
LightBeam.ai Supported
NXLog Supported
Quickwork Supported
Rigor Monitoring & Optimization Supported
Sorry Supported

Integrations

Active Directory Supported
AlertOps Supported
AutoMonX Supported
ITOC360 Supported
PagerTree Supported
Parny Supported
Squadcast Supported
Vivantio Supported
root9 Supported
Amazon CloudSearch Not Supported
Deductive AI Not Supported
Encore Not Supported
F5 Distributed Cloud App Stack Not Supported
Google Cloud Platform Not Supported
HPE Consumption Analytics Supported
LightBeam.ai Not Supported
NXLog Not Supported
Quickwork Not Supported
Rigor Monitoring & Optimization Not Supported
Sorry Not Supported
Claim Datadog and update features and information
Claim Datadog and update features and information
Claim Paessler PRTG and update features and information
Claim Paessler PRTG and update features and information