Datadog vs. Dynatrace vs. ServiceNow Comparison


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			Related Products AdRem NetCrunch NetCrunch is a powerful, scalable, all-in-one network monitoring system built for modern IT environments. It supports agentless monitoring of thousands of devices, covering SNMP, servers, virtualization (VMware, Hyper-V), cloud (AWS, Azure, GCP), traffic flows (NetFlow, sFlow), logs, and custom data via REST or scripts. With 670+ monitoring packs and dynamic views, it automates discovery, configuration, alerting, and automates self-healing actions for efficient remote remediation in response to alerts. Its node-based licensing eliminates sensor sprawl and complexity, providing a clear, cost-effective path to scale. Real-time dashboards, policy-driven setup, advanced alert tuning and 40+ alert actions including remote script execution, service restart, process kill or device reboot-make NetCrunch ideal for organizations replacing legacy tools like PRTG, SolarWinds, or WhatsUp Gold. Fast to deploy and future-proof. Can be installed on-prem, self-hosted in the cloud, or mixed. 158 Ratings Visit Website Atera Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards. 2,047 Ratings Visit Website New Relic There are an estimated 25 million engineers in the world across dozens of distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and simple, transparent usage-based pricing with only 2 key metrics. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications. 2,916 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 674 Ratings Visit Website ActiveBatch Workload Automation ActiveBatch by Redwood makes setting up and launching automation easy with no custom scripting required. With a low-code Super REST API adapter, over 100 pre-built job steps and a user-friendly drag-and-drop workflow designer, you can integrate across any system, application and data source, on-prem, in the cloud or in hybrid environments. Maintain complete control and visibility and meet SLAs with monitoring of all automation from a single pane of glass and get custom alerts via emails or SMS. Managed Smart Queues dynamically scale resources for high-volume workloads, reducing process times while the self-service portal enables business users to run and monitor workflows independently. ActiveBatch meets security and compliance standards, with ISO 27001 and SOC 2, Type II certifications, encrypted connections and regular third-party tests, always keeping security at the forefront. Along with ongoing product advancements, get the added benefit of 24x7 support and on-site training. 373 Ratings Visit Website NeuBird NeuBird AI is a Production Ops Platform for ITOps, SRE, and DevOps teams that brings agentic AI to production cloud environments. It continuously analyzes telemetry across Amazon CloudWatch, Azure Monitor, logs, metrics, traces, and changes to help teams prevent incidents, automate root cause analysis, and optimize cloud operations in real time. Instead of relying on dashboards and manual investigation, NeuBird AI automatically detects degradation, reduces alert noise, and identifies root cause in minutes. It enables teams to move from reactive firefighting to proactive operations. Built for production cloud and Kubernetes environments, NeuBird integrates with AWS, Azure and OpenShift services and existing observability and incident management tools with no rip and replace required. 2 Ratings Visit Website groundcover Cloud-based observability solution that helps businesses track and manage workload and performance on a unified dashboard. Monitor everything you run in your cloud without compromising on cost, granularity, or scale. groundcover is a full stack cloud-native APM platform designed to make observability effortless so that you can focus on building world-class products. By leveraging our proprietary sensor, groundcover unlocks unprecedented granularity on all your applications, eliminating the need for costly code changes and development cycles to ensure monitoring continuity. 100% visibility, all the time. Cover your entire Kubernetes stack instantly, with no code changes using the superpowers of eBPF instrumentation. Take control of your data, all in-cloud. groundcover’s unique inCloud architecture keeps your data private, secured and under your control without ever leaving your cloud premises. 33 Ratings Visit Website SuperOps SuperOps is a future-ready, unified PSA-RMM platform for fast-growing MSPs. Powered with the goodness of AI and intelligent automation, SuperOps is packed with all the features and tools that a modern MSP needs, including project management and IT documentation. MSPs no longer need to toggle between tools to manage different pieces of their work. With SuperOps, MSPs can break free from disjointed, legacy tools and experience a platform that’s built for the cloud and designed to make MSPs’ work and life easier. 223 Ratings Visit Website PathSolutions TotalView PathSolutions TotalView network monitoring and troubleshooting software bridges the gap between NETWORK MONITORING and TROUBLESHOOTING RESOLUTION telling you WHEN, WHERE and WHY network errors occur. PathSolutions TotalView continuously monitors and tracks the performance of every device and every link in your entire network, going deeper than other solutions by collecting error counters, performance data, configuration information and connectedness. A built-in heuristics engine analyzes all of this information to produce plain-English answers to problems. This means that complex problems can be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster. 43 Ratings Visit Website Grafana Cloud Grafana Labs delivers the leading AI-powered observability platform, built around Grafana—the world’s most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Observability Platforms, Grafana Labs supports more than 25 million users and thousands of organizations, from startups to the Fortune 500. Grafana Cloud is the open observability cloud, built on open source, open standards, and open ecosystems. Powered by the LGTM stack—Grafana (visualization), Mimir (metrics), Loki (logs) & Tempo (traces)—it unifies telemetry in one platform for full-stack visibility across applications, infrastructure, and digital experiences. With the AI-powered Grafana Assistant and Adaptive Telemetry suite, teams detect and resolve issues faster, reduce wasteful telemetry spend, and gain real-time insights to ensure reliability. Native OTel support and 100s of integrations mean you can plug in existing tools & data sources. 850 Ratings Visit Website
About Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.	About The Dynatrace software intelligence platform. Transform faster with unparalleled observability, automation, and intelligence in one platform. Leave the bag of tools behind, with one platform to automate your dynamic multicloud and align multiple teams. Spark collaboration between biz, dev, and ops with the broadest set of purpose-built use cases in one place. Harness and unify even the most complex dynamic multiclouds, with out-of-the box support for all major cloud platforms and technologies. Get a broader view of your environment. One that includes metrics, logs, and traces, as well as a full topological model with distributed tracing, code-level detail, entity relationships, and even user experience and behavioral data – all in context. Weave Dynatrace’s open API into your existing ecosystem to drive automation in everything from development and releases to cloud ops and business processes.	About Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Information Technology, Operations, Security, and Development teams	Audience Companies of all sizes	Audience ITSM companies seeking a solution to connect people, functions, and systems across their organization
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $15.00/host/month Free Version Free Trial	Pricing $11 per month Free Version Free Trial	Pricing $100 per month Free Version Free Trial
Reviews/Ratings Overall 4.9 / 5 ease 4.9 / 5 features 4.7 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 4.3 / 5 features 4.3 / 5 design 4.7 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 3.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 3.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Datadog Founded: 2010 United States www.datadoghq.com	Company Information Dynatrace Founded: 2005 United States www.dynatrace.com	Company Information ServiceNow Founded: 2003 United States www.servicenow.com
Alternatives New Relic	Alternatives New Relic	Alternatives Freshservice Freshworks
NeuBird	NeuBird	Atera
Blumira	groundcover	ManageEngine Endpoint Central ManageEngine
Site24x7 ManageEngine	Datadog	Jira Service Management Atlassian
Splunk AppDynamics Cisco View All	Dash0 View All	SolarWinds Service Desk SolarWinds View All
Categories AI Agent Observability AI SRE Agents AIOps API Marketplaces API Monitoring Application Dependency Mapping Application Performance Monitoring (APM) Cloud Cost Management Cloud Management Cloud Migration Cloud Monitoring Cloud Security Container Monitoring Cron Job Monitoring Data Center Management Database Monitoring Database Performance Tuning DevOps DNS Monitoring File Integrity Monitoring FinOps GUI Testing Incident Response Infrastructure-as-a-Service (IaaS) IoT Analytics IoT Device Management IT Alerting IT Infrastructure Monitoring Log Analysis Log Management Log Monitoring Network Bandwidth Monitoring Network Monitoring Network Security Network Traffic Analysis (NTA) Network Troubleshooting Observability Server Monitoring Session Replay SIEM SLA Management SNMP Monitoring System Monitoring Telemetry Website Monitoring	Categories AI Observability Application Dependency Mapping Application Lifecycle Management Application Performance Monitoring (APM) Cloud Monitoring Container Monitoring Database Monitoring Database Performance Tuning Digital Experience Monitoring Incident Response IT Alerting IT Infrastructure Monitoring Log Analysis Log Monitoring Network Bandwidth Monitoring Network Monitoring Observability Runtime Application Self-Protection (RASP) Session Replay Telemetry Website Monitoring	Categories AI Service Management (AISM) Help Desk Issue Tracking IT Service ITSM Service Request Management
Show More Features Application Performance Monitoring (APM) Features Baseline Manager Diagnostic Tools Full Transaction Diagnostics Performance Control Resource Management Root-Cause Diagnosis Server Performance Trace Individual Transactions Cloud Security Features Antivirus Application Security Behavioral Analytics Encryption Endpoint Management Incident Management Intrusion Detection System Threat Intelligence Two-Factor Authentication Vulnerability Management Data Center Management Features Audit Trail Behavior-Based Acceleration Cross Reference System Device Auto Discovery Diagnostic Testing Import / Export Data JCL Management Multi-Platform Multi-User Power Management Sarbanes-Oxley Compliance Database Monitoring Features Anomaly Detection Autodiscovery Capacity Planning Dashboard Dependency Tracking Historical Trend Analysis Multitenancy Notifications / Alerts Performance Monitoring Permissions / Access Controls Predictive Analytics Prioritization Query Analysis Resource Optimization Troubleshooting DevOps Features Approval Workflow Dashboard KPIs Policy Management Portfolio Management Prioritization Release Management Timeline Management Troubleshooting Reports IT Infrastructure Monitoring Features Alerts / Notifications Application Monitoring Bandwidth Monitoring Capacity Planning Configuration Change Management Data Movement Monitoring Health Monitoring Multi-Platform Support Performance Monitoring Point-in-Time Visibility Reporting / Analytics Virtual Machine Monitoring Infrastructure-as-a-Service (IaaS) Features Analytics / Reporting Configuration Management Data Migration Data Security Load Balancing Log Access Network Monitoring Performance Monitoring SLA Monitoring Log Management Features Archiving Audit Trails Compliance Reporting Consolidation Data Visualization Event Logs Network Logs Remediation Syslogs Thresholds Web Logs Network Monitoring Features Bandwidth Monitoring Baseline Manager Diagnostic Tools Internet Usage Monitoring IP Address Monitoring Real Time Analytics Resource Management Server Monitoring SLA Monitoring Uptime Monitoring Web Traffic Reporting Network Security Features Access Control Analytics / Reporting Compliance Reporting Firewalls Internet Usage Monitoring Intrusion Detection System Threat Response VPN Vulnerability Scanning Network Troubleshooting Features Alerts / Escalation Bandwidth Troubleshooting Change Management Configuration Management Connectivity Management Data Visualization Historical Audit Mobile Network Troubleshooting Network Analysis Network Monitoring SIEM Features Application Security Behavioral Analytics Compliance Reporting Endpoint Management File Integrity Monitoring Forensic Analysis Log Management Network Monitoring Real Time Monitoring Threat Intelligence User Activity Monitoring System Monitoring Features Alerts / Notifications Antivirus Management Data Backup / Recovery Device Monitoring Inventory Management Patch Management Policy-based Automation Remote Monitoring Reporting / Analytics Risk Analysis Server Monitoring Service Configuration Management Website Monitoring Features Availability Testing Event Logs Event-Based Notifications FTP Monitoring Mail Server Monitoring Maintenance Scheduling Performance Metrics Real Time Monitoring Transaction Monitoring Uptime Reporting	Show More Features Application Lifecycle Management Features Administrator Level Control Defect Tracking Iteration Planning Project Management Release Management Requirements Review Task Management Test Case Tracking User Level Management Version Control Application Performance Monitoring (APM) Features Baseline Manager Diagnostic Tools Full Transaction Diagnostics Performance Control Resource Management Root-Cause Diagnosis Server Performance Trace Individual Transactions Database Monitoring Features Anomaly Detection Autodiscovery Capacity Planning Dashboard Dependency Tracking Historical Trend Analysis Multitenancy Notifications / Alerts Performance Monitoring Permissions / Access Controls Predictive Analytics Prioritization Query Analysis Resource Optimization Troubleshooting IT Infrastructure Monitoring Features Alerts / Notifications Application Monitoring Bandwidth Monitoring Capacity Planning Configuration Change Management Data Movement Monitoring Health Monitoring Multi-Platform Support Performance Monitoring Point-in-Time Visibility Reporting / Analytics Virtual Machine Monitoring	Show More Features Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management ITSM Features Asset Tracking Availability Management Change Management Configuration Management Contract/License Management Dashboard Incident Management Problem Management Project Management Release & Deployment Management Self Service Portal Issue Tracking Features Assignment Management Dashboard Escalation Management Issue Auditing Issue Scheduling Knowledge Base Project Management Recurring Issues Scheduling Task Management
Integrations AWS DevOps Agent AlertOps Amazon AppFlow Axonius Blink Google Cloud Platform HCL IntelliOps Event Management Harness LOGIQ Micromerce NeuBird Opsera OverOps PagerDuty Quickwork Sedai Split Squadcast Zenduty ZigiOps Show More Integrations View All 366 Integrations	Integrations AWS DevOps Agent AlertOps Amazon AppFlow Axonius Blink Google Cloud Platform HCL IntelliOps Event Management Harness LOGIQ Micromerce NeuBird Opsera OverOps PagerDuty Quickwork Sedai Split Squadcast Zenduty ZigiOps Show More Integrations View All 108 Integrations	Integrations AWS DevOps Agent AlertOps Amazon AppFlow Axonius Blink Google Cloud Platform HCL IntelliOps Event Management Harness LOGIQ Micromerce NeuBird Opsera OverOps PagerDuty Quickwork Sedai Split Squadcast Zenduty ZigiOps Show More Integrations View All 1018 Integrations
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