DaemonLayer

DaemonLayer

Silent Signal Ltd
+
+

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About

DaemonLayer sits upstream of your PSA and automates the repetitive Microsoft 365 requests that consume engineer time. Password resets, group changes, mailbox permissions, user updates, licence assignments and out-of-office configuration are handled end-to-end, without a technician touching the ticket. Inbound support emails are classified automatically, triaged with AI, and routed to your service desk with full context already assembled. Before triage completes, DaemonLayer has pulled M365 user context, checked historical tickets for related cases, scored confidence, and suggested the right technician. Triage completes in under four seconds. Integrates bidirectionally with ConnectWise and Autotask. PSA embedded panels surface triage summaries, duplicate alerts, and workflow approvals without leaving your ticketing system. A trust-based change authorisation system handles sensitive operations with configurable human-in-the-loop approval gates.

About

clienwork is a collaboration tool for agencies and freelancers that consolidates scattered requests from email, chat, and docs into one place—from intake to delivery. It features a client request portal, AI-powered triage, and integrations with GitHub, Slack, and MCP to connect execution to client updates. Key capabilities include status tracking (triage/review/in progress/done), ownership assignment, threaded comments with internal/external context separation, real-time progress sharing with clients, and multi-language UI support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

MSPs, Internal IT Teams

Audience

Agencies, freelancers, and in-house teams delivering client work

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

£220/month
Free Version Not Supported
Free Trial Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Silent Signal Ltd
Founded: 2025
United Kingdom
daemonlayer.com

Company Information

clienwork
Founded: 2025
South Korea
clienwork.com

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Categories

IT Automation Supported

Categories

Project Management Supported

Integrations

Slack Supported
Autotask PSA Supported
ConnectWise PSA Supported
GitHub Not Supported
Hudu Supported
Microsoft 365 Supported
Microsoft Teams Supported

Integrations

Slack Supported
Autotask PSA Not Supported
ConnectWise PSA Not Supported
GitHub Supported
Hudu Not Supported
Microsoft 365 Not Supported
Microsoft Teams Not Supported
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