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DevShip is a project management platform designed to help development teams track work, collaborate, and deliver projects efficiently. It combines issue tracking, time logging, and client communication into a single unified workspace. The platform allows teams to capture requests, assign tasks, and manage priorities without relying on multiple disconnected tools. Each issue contains all relevant details, including status, comments, files, and ownership, ensuring nothing gets lost. DevShip includes a triage system to organize incoming work before it enters the main workflow. It also supports client portals, enabling external stakeholders to submit and track requests easily. Features like AI voice notes allow users to record updates that are automatically transcribed into searchable text. Overall, DevShip simplifies team coordination and improves project visibility across both internal teams and clients.

Thread is an AI-powered Service Desk platform built for MSPs that delivers agentic triage, automation, and seamless chat experiences — all without code. Designed to deploy in under 30 minutes, Thread integrates instantly with your PSA tools like ConnectWise, Autotask, and HaloPSA. Its AI agents automate intake, categorize tickets, and generate recaps and time entries, saving technicians up to 19 minutes per request. With a unified inbox, teams can manage conversations from Teams, Slack, or Messenger in one responsive workspace. Thread boosts operational efficiency, cuts overhead, and transforms the client experience with faster resolutions and 1:1 or group chat support. It’s the fastest way to scale your MSP service desk while maintaining exceptional service quality.