| Oracle Digital AssistantOracle | ||||||
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| About
            Build your digital workforce in just a couple of clicks. Easy as pie! The Druid Chatbot Platform is helping businesses achieve more with less Druid is an AI-powered, no-code, chatbot authoring platform that allows citizen developers to design, develop and deploy natural and rich interactions between employees, customers, partners and enterprise systems, through omnichannel text and voice conversations.  Druid features a proprietary multi-language NLU engine which identifies user intents, sentiment and system entities, and our Connector Designer which integrates with any enterprise app (REST/SOAP APIs, SQL/Oracle, ERPs, CRMs, RPA). chatbots save time money. Save time & lower costs.  Pass repetitive tasks to chatbots and allow people to focus on work that matters. Chatbots enhance user experience. Provide a conversational AI layer for users' interaction with any enterprise system. 
             | About
            Engage customers with an AI-powered digital assistant that captivates users in a personalized manner, while delivering actionable insights to your sales, service, and marketing teams. Oracle Digital Assistant is more than just a chatbot and provides answers across all customer experience touchpoints. Conversational CX improves customer relationships by personalizing engagements at scale. Built on Oracle’s next-generation cloud infrastructure, Oracle Digital Assistant applies AI and natural language understanding (NLU) to simplify customer acquisition and retention. Based on profile and context, it automates tasks such as informational queries and personalized recommendations. This gives both customers and internal sales teams seamless access to information and processes through text and voice. Organizations using Oracle Cloud CX can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate the creation of configured quotes with voice commands.
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| Platforms Supported
            
                Windows
            
            
         
            
                Mac
            
            
         
            
                Linux
            
            
         
            
                Cloud
            
            
         
            
                On-Premises
            
            
         
            
                iPhone
            
            
         
            
                iPad
            
            
         
            
                Android
            
            
         
            
                Chromebook
            
            
         | Platforms Supported
            
                Windows
            
            
         
            
                Mac
            
            
         
            
                Linux
            
            
         
            
                Cloud
            
            
         
            
                On-Premises
            
            
         
            
                iPhone
            
            
         
            
                iPad
            
            
         
            
                Android
            
            
         
            
                Chromebook
            
            
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| Audience
        Businesses looking for an AI-powered enterprise chatbot platform that allows easy development of chat or voice-enabled intelligent virtual assistants
         | Audience
        Companies and websites searching for a conversational AI solution for customer experience that can provide answers across all customer experience touchpoints
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| Support
            
                Phone Support
            
            
         
            
                24/7 Live Support
            
            
         
            
                Online
            
            
         | Support
            
                Phone Support
            
            
         
            
                24/7 Live Support
            
            
         
            
                Online
            
            
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| API
            
                Offers API
            
            
         | API
            
                Offers API
            
            
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| Pricing
        No information available.
        
        
     
            
                Free Version
            
            
         
            
                Free Trial
            
            
         | Pricing
        No information available.
        
        
     
            
                Free Version
            
            
         
            
                Free Trial
            
            
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| Training
            
                Documentation
            
            
         
            
                Webinars
            
            
         
            
                Live Online
            
            
         
            
                In Person
            
            
         | Training
            
                Documentation
            
            
         
            
                Webinars
            
            
         
            
                Live Online
            
            
         
            
                In Person
            
            
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| Company InformationDRUID Founded: 2018 Romania www.druidai.com | Company InformationOracle Founded: 1977 United States www.oracle.com/chatbots/digital-assistant-for-cx/ | |||||
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| Categories | Categories | |||||
| Conversational AI Features
            
                Code-free Development
            
            
         
            
                Contextual Guidance
            
            
         
            
                For Developers
            
            
         
            
                Intent Recognition
            
            
         
            
                Multi-Languages
            
            
         
            
                Omni-Channel
            
            
         
            
                On-Screen Chats
            
            
         
            
                Pre-configured Bot
            
            
         
            
                Reusable Components
            
            
         
            
                Sentiment Analysis
            
            
         
            
                Speech Recognition
            
            
         
            
                Speech Synthesis
            
            
         
            
                Virtual Assistant
            
            
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| Integrations
            
                
    Accenture Cloud Trade Promotion Management
            
            
         
            
                
    Argent
            
            
         
            
                
    Cisco AnyConnect
            
            
         
            
                
    CrowdTwist
            
            
         
            
                
    Decimal
            
            
         
            
                
    Deloitte Compliance Suite
            
            
         
            
                
    Dimension Labs
            
            
         
            
                
    EVOSYS TELEMATICS
            
            
         
            
                
    Kinetica
            
            
         
            
                
    Oracle Advertising
            
            
         | Integrations
            
                
    Accenture Cloud Trade Promotion Management
            
            
         
            
                
    Argent
            
            
         
            
                
    Cisco AnyConnect
            
            
         
            
                
    CrowdTwist
            
            
         
            
                
    Decimal
            
            
         
            
                
    Deloitte Compliance Suite
            
            
         
            
                
    Dimension Labs
            
            
         
            
                
    EVOSYS TELEMATICS
            
            
         
            
                
    Kinetica
            
            
         
            
                
    Oracle Advertising
            
            
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