DLCPM

DLCPM

Magic Touch Software
Resolve Enterprise

Resolve Enterprise

Resolve Software Group
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About

The DLCPM Enterprise software suite comes ready “out of the box” to manage customer accounts, case production, sales and financial data, technician tasks, invoicing, and much much more. Finally it is possible to track calls, correspondence, tasks, mailing campaigns and much more all in one complete and secure system. Case tracking and inquiry has never been faster or more intuitive. Quick access to case histories, case notes, and financial information on all of your accounts will elevate your customer service to a new higher level. Full shipment manager with automated case bundling for major carrier shipments and local delivery and pickups. These features and enhancements will help your laboratory optimize production processes while providing complete customer satisfaction to your customers.

About

Transform your case and complaint management with Resolve Enterprise. Our software is a highly flexible solution for managing your business processes, from simple incidents or complaints, to complex and extensive cases and investigations. Resolve Enterprise lets you track and search every case or complaint interaction with easy to use dashboards and reporting. Resolve Enterprise will help you manage a case or complaint through the full life cycle. From logging the case, allocating tasks, managing deadlines, sending updates and correspondence, and managing documents, all the way through to resolution, reporting, and analysis.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Dental solution for dentists

Audience

Companies that need a complaint and investigation management system

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Magic Touch Software
Founded: 2002
United States
www.MagicTouchSoftware.com

Company Information

Resolve Software Group
Australia
www.resolvesoftware.com.au

Alternatives

MyDentLab

MyDentLab

MyDentlab

Alternatives

Polonious

Polonious

Polonious Systems
Trinyte

Trinyte

DTL Vilnius
isoTracker Complaints Management

isoTracker Complaints Management

isoTracker Solutions Ltd
Data Team DDS

Data Team DDS

Data Team

Categories

Categories

Dental Features

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Investigation Management Features

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Integrations

No info available.

Integrations

No info available.
Claim DLCPM and update features and information
Claim DLCPM and update features and information
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