DCX WMSNippon Express
|
||||||
Related Products
|
||||||
About
DCX WMS is a SaaS logistics web application developed by Nippon Express that is able to connect to your Shopify store and sync data in real time. It is equipped with functions as a WMS and can be used if you want to accurately manage multiple products in-house.
DCX WMS provides functions for simple in-house inventory management and logistics fulfillment. Features such as inventory replenishment alerts and the ability to customize document layout, etc. are also available. We provide a complete solution without the need to install multiple similar applications.
After downloading DCX from the Shopify App Store, you can choose a Basic, Standard, or Premium plan, depending on your shipping volume and the type of features you want.
A 5-day trial is available for the Basic plan. You can download it from the Shopify App Store and start using it immediately. The fee is settled through the Shopify payment process, so there is no need to make a separate payment to us.
|
About
Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. The base is free forever, with unlimited seats: a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, product review collection and moderation, contacts and segments shown on the Shopify customer page, loyalty points and referrals, and analytics. When a store is ready, the All-in plan turns on AI agents: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, triage tickets and draft replies for the team, moderate reviews and flag customers at risk of churning. All-in includes 10,000 AI conversations per month. Reponse works in English and French and installs from the Shopify App Store.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Shopify owners who need to manage their own inventory
|
Audience
Shopify merchants and ecommerce support teams
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$39/month
$39/month for BASIC PLAN
$129/month for STANDARD PLAN $289/month for PREMIUM PLAN
Free Version
Free Trial
|
Pricing
$299/month
Free plan: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats. All-in plan: $299/month with AI agents and 10,000 AI conversations per month, then $0.05 per extra conversation. Billed through Shopify.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationNippon Express
Founded: 1937
Japan
www.nipponexpress.com/dcx/en/wms/index.html
|
Company InformationReponse
France
reponse.ai
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Warehouse Management Features
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management
|
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
|
|||||
|
|
|