DCX WMS

DCX WMS

Nippon Express
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About

DCX WMS is a SaaS logistics web application developed by Nippon Express that is able to connect to your Shopify store and sync data in real time. It is equipped with functions as a WMS and can be used if you want to accurately manage multiple products in-house. DCX WMS provides functions for simple in-house inventory management and logistics fulfillment. Features such as inventory replenishment alerts and the ability to customize document layout, etc. are also available. We provide a complete solution without the need to install multiple similar applications. After downloading DCX from the Shopify App Store, you can choose a Basic, Standard, or Premium plan, depending on your shipping volume and the type of features you want. A 5-day trial is available for the Basic plan. You can download it from the Shopify App Store and start using it immediately. The fee is settled through the Shopify payment process, so there is no need to make a separate payment to us.

About

Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. The base is free forever, with unlimited seats: a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, product review collection and moderation, contacts and segments shown on the Shopify customer page, loyalty points and referrals, and analytics. When a store is ready, the All-in plan turns on AI agents: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, triage tickets and draft replies for the team, moderate reviews and flag customers at risk of churning. All-in includes 10,000 AI conversations per month. Reponse works in English and French and installs from the Shopify App Store.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Shopify owners who need to manage their own inventory

Audience

Shopify merchants and ecommerce support teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$39/month
$39/month for BASIC PLAN
$129/month for STANDARD PLAN
$289/month for PREMIUM PLAN
Free Version
Free Trial

Pricing

$299/month
Free plan: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats. All-in plan: $299/month with AI agents and 10,000 AI conversations per month, then $0.05 per extra conversation. Billed through Shopify.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Nippon Express
Founded: 1937
Japan
www.nipponexpress.com/dcx/en/wms/index.html

Company Information

Reponse
France
reponse.ai

Alternatives

VendorBridge

VendorBridge

Mercury Commerce

Alternatives

Order Fulfillment Guru

Order Fulfillment Guru

Cork Labs Shopify Apps
Maxdesk

Maxdesk

MXG Infotech Pvt Ltd

Categories

Categories

Warehouse Management Features

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Shopify
SAP Store

Integrations

Shopify
SAP Store
Claim DCX WMS and update features and information
Claim DCX WMS and update features and information
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