+
+

Related Products

  • Securden Unified PAM
    16 Ratings
    Visit Website
  • Keeper Security
    1,809 Ratings
    Visit Website
  • Securden Endpoint Privilege Manager
    7 Ratings
    Visit Website
  • Admin By Request Endpoint Privilege Management
    99 Ratings
    Visit Website
  • ThreatLocker
    698 Ratings
    Visit Website
  • ManageEngine ADManager Plus
    701 Ratings
    Visit Website
  • ManageEngine ADAudit Plus
    614 Ratings
    Visit Website
  • StrongDM
    102 Ratings
    Visit Website
  • Uniqkey
    182 Ratings
    Visit Website
  • ManageEngine Endpoint Central
    3,242 Ratings
    Visit Website

About

We provide privileged access management for MSPs, including protecting customer admin accounts and securing the identities of their customers. At CyberQP we believe that MSPs are the only solution to the cyber problem for small and medium businesses. That’s why we take our partnership with the MSP community so seriously. Create accounts and passwords on-demand when technicians need them with leading-edge security and zero-standing privilege. Automate tasks and manage privileged, admin, and service accounts across environments. Protect organizations from internal and external threats by verifying the identities of people who call your help desk in less than 30 seconds. Empower your MSP’s technicians to manage and control who has privileged access for specified periods of time. For MSPs, it can be difficult to discover admin and privileged accounts across their customer base. With our automation, we make it effortless.

About

Splashtop Remote Support is a remote support and endpoint management solution designed to help IT teams securely access, troubleshoot, and manage computers and mobile devices from anywhere. The platform provides attended and unattended remote access for Windows, Mac, Linux, iOS, and Android devices through fast and reliable remote desktop connections. Splashtop includes features such as session code-based support, remote control, chat, voice calls, session reboot and reconnect, admin privilege elevation, and multi-technician collaboration for efficient troubleshooting workflows. The platform also offers autonomous endpoint management capabilities including real-time patch management, device monitoring, software deployment, vulnerability insights, and centralized endpoint visibility. Splashtop integrates with popular PSA ticketing and ITSM tools such as Zendesk, Jira, Freshservice, Microsoft Teams, and Freshdesk to streamline IT support operations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

MSPs searching for a solution to protect their customer admin accounts and secure their identities

Audience

Splashtop Remote Support is designed for IT teams, managed service providers, help desks, enterprises, remote workers, educational institutions, healthcare organizations, and businesses that need secure remote access, endpoint management, and scalable IT support solutions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$300 per month
Free Version
Free Trial

Pricing

$40/month for 25 computers
Splashtop Remote Support Premium starts at $40/month for 25 computers with unlimited technicians and secondary remote access users. Additional plans available up to 5,000+ computers as low as $0.10 per computer per month. Most plans billed annually. NEW option to pay monthly.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I do like what it is meant to do. The software is absolutely solid, and once you get it up and running, it's great.
  • Integrates perfectly with Ninga RMM. Low latency high quality video streaming for remote support. Affordable pricing.
  • Splashtop Remote Support is a fantastic remote support tool. It's fairly lightweight, all of the features work as intended, and the program is easy to operate. We selected Splashtop because of its pricing structure for unlimited technicians.
  • I transitioned my company to SplashTop from GoToAssist and have never looked back. We pushed the agent out via PDQ Deploy and install package was easy to setup and deploy.

Cons

  • I had difficulty getting installed on my devices.
  • Development team is sometimes hard to get ahold of.
  • The limitation of a single connection to the remote computer makes it troublesome for 1) a senior technician to assist a junior technician or 2) for a technician to assist a user who uses Splashtop to remote into a work computer. Note: If you have Splashtop SOS, you can workaround this limitation. But it is just that: a workaround.
  • Sometimes when displaying the remote computers multiple monitors in multiple windows (which is wonderful) I will close one of the extra monitor windows and that closes the entire session. Not a negative on the product per se, but something you need to get used to.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CyberQP
United States
cyberqp.com

Company Information

Splashtop
Founded: 2006
United States
www.splashtop.com/products/remote-support

Alternatives

Devolutions Cloud

Devolutions Cloud

Devolutions

Alternatives

Categories

Categories

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Privileged Access Management Features

Application Access Control
Behavioral Analytics
Credential Management
Endpoint Management
For MSPs
Granular Access Controls
Least Privilege
Multifactor Authentication
Password Management
Policy Management
Remote Access Management
Threat Intelligence
User Activity Monitoring

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Endpoint Protection Features

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

RMM Features

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Integrations

Active Directory
Autotask PSA
Acronis Cyber Protect
Addigy
Atera
ConnectWise PSA
Datto SIRIS
Freshdesk
Hudu
IBM MaaS360
Ivanti Neurons for MDM
Jira
Microsoft Entra ID
Microsoft Hyper-V
Microsoft Office 2021
Microsoft Teams
Naverisk RMM & PSA
NinjaOne
ServiceNow
Zendesk

Integrations

Active Directory
Autotask PSA
Acronis Cyber Protect
Addigy
Atera
ConnectWise PSA
Datto SIRIS
Freshdesk
Hudu
IBM MaaS360
Ivanti Neurons for MDM
Jira
Microsoft Entra ID
Microsoft Hyper-V
Microsoft Office 2021
Microsoft Teams
Naverisk RMM & PSA
NinjaOne
ServiceNow
Zendesk
Claim CyberQP and update features and information
Claim CyberQP and update features and information
Claim Splashtop Remote Support and update features and information
Claim Splashtop Remote Support and update features and information